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Rated 3 out of 5 stars

I had a mixed experience with RightTrades. While the bathroom installation was completed, the quality of tiles didn't meet expectations, and there were issues with promised certifications. Communicati... See more

Rated 3 out of 5 stars

Electrician seemed competent. He was punctual and polite. I hope he has identified the fault left between my re-wiring electrician and the plasterer/decorator and that I can resolve the problem. I... See more

Company replied

Rated 4 out of 5 stars

New bathroom. Excellent workmanship - Amazing Artur worked non stop. Prompt and efficient service. Just as work commenced, we were told that tiles chosen were out of stock and hurriedly had to choose... See more

Company replied

Rated 1 out of 5 stars

Well...just to balance the reviews. Very bad experience. Overpriced and did not deliver what was promised. At the end was adviced company is in liquidation and will not... See more

Company replied

Company details

  1. Online Marketplace
  2. Bathroom Remodeler
  3. Fire Protection Service
  4. Boiler and Heating Service
  5. Plumber

Information provided by various external sources

We are a North-West based company, operating with local fitters and electricians across the region. We deliver quality bathroom installations and electrical work, taking the hassle out of home maintenance and improvements. We are a hugely customer service focused company and go above and beyond to ensure that your experience with us is as pleasant as possible!


Contact info

3.0

Average

TrustScore 3 out of 5

246 reviews

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Rated 5 out of 5 stars

electrician needed for an electrical socket that had stopped working

Excellent service, quick and clean. Would recommend to anyone.

January 10, 2017
Unprompted review
RightTrades logo

Reply from RightTrades

Thank You for your five star review Mr Halkett.

We believe as a company that five stars should be the minimum standard to be required by yourself as a valued customer and we are glad to of be of help.

If you ever need any more assistance in the future, please feel free to give us a call.

Kind regards

Hannah
Customer Care

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Rated 5 out of 5 stars

Amazing Firm

I sent an email to trustedtrader.com on the 23 December looking for a company to replace my boiler. Stuart rang me within half an hour and booked to meet me that day. I had a quote that night after 11pm with a price and dates he was available. We even had a text conversation on Christmas day which Im sure most companies would not have taken the time to do. Stuart has been so helpful and accommodating with me and his heating engineers have been amazing. They called me with a few issues which were resolved straight away and last night when I went into the house, despite the fact that they were not finished, you would not think that there had been workmen in the house as it was spotless. I highly recommend this company and will use them again.

January 10, 2017
Unprompted review
RightTrades logo

Reply from RightTrades

Thank You for your five star review Adele.

We believe as a company that five stars should be the minimum standard to be required by yourself as a valued customer and we are glad to of be of help.

Please feel free to give us a call, if you ever need any more assistance in the future.

Kind regards

Hannah
Customer Care

Rated 5 out of 5 stars

Super service

Thank you for a fast response and the guy that came was friendly and professional. He did a great job and even booked a 2nd call out for further issue i was having . Id recommend this service to anyone and the electrician that came out to help me is a credit to your company. Thank you

January 10, 2017
Unprompted review
RightTrades logo

Reply from RightTrades

Thank You for your five star review Ms Fountain.

We believe as a company that five stars should be the minimum standard to be required by yourself as a valued customer and we are glad to of be of help.
If you ever need any more assistance in the future, please feel free to give us a call.

Kind regards

Hannah
Customer Care

Rated 5 out of 5 stars

Good professional service

Electrician found the fault quickly and remedied problem

January 5, 2017
Unprompted review
RightTrades logo

Reply from RightTrades

Thank You for your five star review.

We believe as a company that five stars should be the minimum standard to be required by yourself as a valued customer and we are glad to of be of help.
If you ever need any more assistance in the future, please feel free to give us a call.

Kind regards

Hannah
Customer Care

Rated 5 out of 5 stars

Good quick service.

I contacted Homeserve on 3rd January,2017 with an electrical problem. The problem was sorted out and repairs made before 10.00 am on 4th January,2017. Thats what I call Good quick service.

January 4, 2017
Unprompted review
RightTrades logo

Reply from RightTrades

Thank You for your five star review Mr Thompson.

We believe as a company that five stars should be the minimum standard to be required by yourself as a valued customer and we are glad to of be of help. If you ever need any more assistance in the future, please feel free to give us a call.

Kind regards

Hannah
Customer Care

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Rated 5 out of 5 stars

Brilliant electrician

Can't complain the electrician went out of his way to help. Top top guy.

January 4, 2017
Unprompted review
RightTrades logo

Reply from RightTrades

Thank You for your five star review.

We believe as a company that five stars should be the minimum standard to be required by yourself as a valued customer and we are glad to of be of help.
If you ever need any more assistance in the future, please feel free to give us a call.

Kind regards

Hannah
Customer Care

Rated 5 out of 5 stars

Outstanding service!

My repair was booked with Right Trades through my Homeserve policy so I did not actually approach the company myself.
The day before the appointment, I received a phone call from Right Trades explaining that there was an engineer available locally within the next couple of hours if I was going to be in. Unfortunately I was heading out but I still appreciated the opportunity to get my repair done a little quicker. The following morning I received a courtesy call giving me an approximate time to expect the engineer and he arrived within 5 minutes of the time given. The engineer was a very professional and polite young man who had covers for his shoes while he inspected the problems and removed his shoes when working in the house. This is something that many companies do not take seriously so was a major plus for me! He explained the problem to me, gave me timescales involved and kept me informed throughout the repair process. While he was there I received another courtesy call from the office, checking that he had arrived and that everything was being carried out to my satisfaction. I received a couple of calls from the office as there was some confusion with my email address and the lady I spoke to was also lovely and friendly.
I would certainly not hesitate in recommending this company to my family and friends.

October 31, 2016
Unprompted review
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Rated 5 out of 5 stars

Excellent service

I received first class service from your electrician today. Unfortunately the repair required was not covered by the Homeserve insurance he was working for. However, he quickly identified the problem and gave me excellent advice and clear instructions as to how to proceed in order to obtain the spare part needed to complete the repair.

October 20, 2016
Unprompted review
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Rated 5 out of 5 stars

Service was good!

Electrician came within hours of being called. He was very friendly and knowledgeable, very good advice. I would recommend and contact again!

October 20, 2016
Unprompted review
Rated 4 out of 5 stars

Efficient

Good and Efficient

October 19, 2016
Unprompted review
RightTrades logo

Reply from RightTrades

Hi Mr Speaorough,

Thank you for taking the time to complete a review of our service.
I am so glad that you found our service to be of a high standard.

We hope to be of service to you again soon.

Kind regards,

Lauren
Customer Services

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Rated 5 out of 5 stars

Fast service

Can't believe how quick electrician came out and work complete with nothing to pay!

October 19, 2016
Unprompted review

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