Rightway Parking Reviews 

13,738
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 4,251 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the ease of the online reservation process and the user-friendly website, often highlighting its clear design and quick navigation. Many people appreciate the reasonable pricing for parking and the convenience of shuttle services, which are frequently described as prompt and efficient. Reviewers often mention the professional and helpful staff, noting their positive attitude and dedication to ensuring a smooth experience from drop-off to pick-up. However, some customers also noted issues with the booking process, such as difficulties with email verification, reservation times reverting, or information being cleared when navigating away. A few other people also felt that the advertised prices were misleading due to additional, unexplained taxes and fees that significantly increased the final cost.

What people talk about most

User experience

Customers had positive experiences with user experience, finding the website and app easy to use, navigate,... See more

Booking process

Customers consistently note positive experiences with the booking process, finding it easy, simple, and... See more

Service

Reviewers mention positive feedback about service, with many consistently reporting smooth, professional, and... See more

Website

Users describe positive interactions with the website, finding it easy to use for online reservations and... See more

Price

People report positive experiences with price, often describing it as reasonable, good, and cheap, with many... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I’ve used their service several times never had an issue always had a quick response on the shuttle very kind. At first, I was a little nervous about leaving my car and the keys but as soon as I used... See more

Rated 5 out of 5 stars

Making the reservation was user friendly online. I called before making the reservation as this was my first time and the staff was very helpful. The pricing for parking is reasonable and having shu... See more

Rated 5 out of 5 stars

Very safe short or long parking and cheapest one around no shuttle service on this parking garage but Lyft or Uber will get me to the airport. Also great customer service. Highly recommended

Rated 5 out of 5 stars

By far this has been the best parking experience we have ever had. Smooth, professional, easy and trouble free. Will always go with rightway parking for Cruising. Have also used them for Orlando in... See more


Company details

  1. #2 of 9 best companies in Parking Garage
  2. #2 of 7 best companies in Airport Shuttle Service
  3. #15 of 19 best companies in Cruise Travel Agency
  4. #5 of 10 best companies in Parking Lot
  5. #19 of 46 best companies in Travel Aggregator
  6. #1 of 6 best companies in Valet Parking Service

Written by the company

Rightway Parking helps travelers find affordable, secure, and convenient airport and cruise parking across the United States. We partner with trusted off-site parking providers near major airports and cruise ports, allowing customers to compare options, reserve online, and access convenient shuttle service. We’ve helped millions of travelers book reliable airport and cruise parking, including long-term and short-term options. Customer feedback plays an important role in how we evaluate partners and improve the experience we offer.

Written by the company

Get 5% off your first parking reservation by texting SUBSCRIBE to 38419 Maximum of 2 promo texts per month. You may opt out at any time by texting STOP. Text HELP for help. Please see terms of service and privacy below.

Discount Airport, Cruise and Event Parking

Save Money and Time on Parking

Save Money and Time on Parking
Clear pricing, vetted partners, and customer-focused support

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

14K reviews

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4.6

All reviews

(13,738)

4,025 reviews in the last 12 months

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Rated 5 out of 5 stars

Easy peasy

Ease of actually booking reservation, price and have used Rightway several times, always on my cruises from Port Canaveral and Port of Tampa

June 25, 2026
Rated 4 out of 5 stars

Very easy to use.

Very easy to use.
Would prefer to provide return flight info rather than departure. Don't see the relevance of the departing flight info since we are already at the place from which the shuttle departs.

June 25, 2026
Rated 5 out of 5 stars

Excellent service

Easy to find location , quick and convenient access to major highways , close to the port, shuttle service works great, excellent service , attention and help at every step . And most importantly my car save and I don't have to worry .

April 23, 2026

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