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Review summary

Created with AI, based on recent reviews

Reviewers had a great experience with this company. Many customers are delighted with their purchases, often finding the products to be of higher quality than anticipated and matching the website's descriptions. People frequently praise the affordability of the dresses and the attention to detail in their designs, with many appreciating the unique and classic styles offered. Reviewers also highlight the ease of ordering and the efficiency of the delivery process, often noting that items arrive sooner than expected. However, some customers also noted inconsistencies with product quality, describing certain materials as thin, cheap, or plastic-like, and occasionally finding issues with stitching or sizing accuracy. A few other people also felt that the delivery process could be problematic, with some experiencing lost orders, delayed arrivals, or receiving multiple packages for a single order.

What people talk about most

Product

Users describe ambiguous interactions with product. Many reviewers praise the beautiful designs, good fit,... See more

Quality

Clients share ambiguous opinions on quality. Many customers praise the good material, craftsmanship, and... See more

Delivery service

Customers consistently note ambiguous experiences with delivery service. Many reviewers praise fast delivery,... See more

Order

Reviewers mention ambiguous feedback about order. Many customers express satisfaction, praising quick... See more

Price

Customers had ambiguous experiences with price. Many reviewers found the prices to be fair, affordable, and a... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I was very interested to see the products RIHOAS sold, but my expectation on the quality of the pieces was, lets say low. When I received my dress I was so impressed and delighted! It was perfect an... See more

Rated 4 out of 5 stars

Delivery was faster than i expected. Clothes are really cute and They actually match the product shown on the website I'm taking one star off for the quality of the material, it's very thin.


Company details

  1. #80 of 136 best companies in Women's Clothing Store

About RIHOAS

Written by the company

Shop women's clothing at RIHOAS. The boutique dresses, tops, skirts, pants, sweater, blouse & accessories. Free standard shipping on orders over $69.

Contact info

3.9

Great

TrustScore 4 out of 5

5K reviews

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Replied to 99% of negative reviews

Typically replies within 24 hours

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Rated 1 out of 5 stars

The zipper came broken

The zipper came broken. It was a disaster. The quality is equal to Shein but the price triple as much. Never again, not suggesting it.
***Update***
I asked for full refund along with product return with the label on of course but they only offer either replacement or credits for their products. Ridiculous, they should not be supported at all.

April 18, 2026
Unprompted review
RIHOAS logo

Reply from RIHOAS

Dear valued customer,

Thank you for your comments, we will keep improving the quality of the items and work harder to provide better services.

We value your feedback and want to ensure that we address your concerns adequately. Our customer service team has reached you to help further. Please do not hesitate to share more details.

Thank you for bringing this matter to our attention. We appreciate your understanding and look forward to the opportunity to regain your trust.

Sincerely,
RIHOAS Customer Support Team

Rated 4 out of 5 stars

My Honest Review

The shipment was unexpected. It took a while; there are no exact dates for when it will arrive. So when you order, make sure you won't need it ASAP.

But I'm at a loss for words when it comes to the product's quality. Feels classy and fancy when worn. I would order more in the future, that's for sure!

April 17, 2026
Unprompted review
Rated 5 out of 5 stars

Brilliant

Great, l love the dresses, l have a few dresses but I wish a faster delivery

September 20, 2025
Unprompted review
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Rated 5 out of 5 stars

Great customer service

Put the wrong address in and immediately sent an email asking them to please help me change it , they were very prompt and helpful to change it for me , great customer service team

April 16, 2026
Unprompted review
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Rated 4 out of 5 stars

Were you satisfied with the purchasing…

Were you satisfied with the purchasing process on our website? Yes, I was very happy with the order processing. The website is easy to follow and check out was fairly easy as well.
Did you find our product style interesting and appealing? I love the timeless classic pieces, and it doesn't break my budget which is a huge bonus!
Is there anything else you'd like to share about your experience? I wish there was an option of a full refund or work with customers that are frequent buyers that allows more flexibility for refunds and exchanges.

January 7, 2026
Unprompted review
Rated 4 out of 5 stars

Satisfied with the shopping experience

They styles and sizing are very good, it has elegant and casual options, and the clothes almost always fit nice. Moreover the website and payment system are easy to use. However I don't like that in the sale category the percentage off and the original price are not shown. But overall I would recommend.

April 14, 2026
Unprompted review
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Rated 2 out of 5 stars

Estimated delivery

I wish it gave me an estimated delivery date. I need my clothes by a certain date and have no time to plan on

April 12, 2026
Unprompted review
RIHOAS logo

Reply from RIHOAS

Dear valued customer,

Thank you for your comments, we will pay attention to these problems in the future and work harder to provide better services.

We're sorry for the issues you're having and are taking immediate action to investigate and address the shipping issue for you. Since we cannot find related order information under this review, could you please reach out to us and provide more details about your order? We are taking immediate action to investigate and address any communication lapses within our support team.

We value your feedback and appreciate your business.

Sincerely,
RIHOAS Customer Support Team

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Rated 4 out of 5 stars

Lovely dress

Package took a little longer than I thought to get here. when it arrived, I tried it on and it fit perfectly. I love the fabric. I don’t have to do any alterations. It’s perfect for my sons wedding

April 11, 2026
Unprompted review

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