riitekpro.es Reviews 306

TrustScore 2.5 out of 5

2.6

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Rated 1 out of 5 stars

He realizado un pedido de un iPhone a España hace 15 días, he pagado y no he recibido el pedido así como ninguna comunicación por parte de riiketpro. I placed an order for an iPhone 15 days ago... See more

Rated 1 out of 5 stars

I placed the order last Thursday expecting to receive the items during the following week (shipment terms state they do ship in the first 24 working hours and shipments to Spain take 3-6 days). 7 d... See more

Rated 5 out of 5 stars

I got my Iphone 11 pro in few days after buying it. It was in a perfect condition (93% life battery) and they gave me away a digital pen. Very happy with this although they should improve their custom... See more

Rated 3 out of 5 stars

Good evening, I have not had a good experience with you. The phone I purchased never arrived, and I was not able to find out what was happening, until after 11 days I received a laconic communication... See more

Company details

  1. Cell Phone Store

Written by the company

Riitekpro es un experto en electrónica reacondicionada certificada con más de 20 años de experiencia. ¡Le damos a los dispositivos una segunda vida, que es mejor para su billetera y para nuestro planeta!


Contact info

2.6

Poor

TrustScore 2.5 out of 5

306 reviews

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Rated 1 out of 5 stars

Disastrous

Disastrous, it's been two weeks since I placed the order and it hasn't arrived, several emails and you don't answer, I had to claim my money through Paypal

April 20, 2024
Rated 1 out of 5 stars

Not reliable at all

I placed the order last Thursday expecting to receive the items during the following week (shipment terms state they do ship in the first 24 working hours and shipments to Spain take 3-6 days).
7 days and 2 unanswered emails later, order still appears as confirmed and not shipped.
If I do not get any response by Monday, I will ask for a refund via PayPal, which is the only positive aspect I see now (and why I trusted the site in the first place)

April 18, 2024
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Rated 1 out of 5 stars

I have not received the order

He realizado un pedido de un iPhone a España hace 15 días, he pagado y no he recibido el pedido así como ninguna comunicación por parte de riiketpro.

I placed an order for an iPhone 15 days ago, from Spain. I paid and I have not received the order as well as any communication from riiketpro.

J'ai passé une commande d'iPhone il y a 15 jours depuis l'Espagne, j'ai payé et je n'ai reçu ni la commande ni aucune communication de riiketpro.

March 29, 2024
Rated 1 out of 5 stars

Too late

I bought an Iphone last Monday. The expected time is 3-7 days, and 8 days later I have received an email informing that is going out.

Probably it lasts one week more. Just to times¡

March 18, 2024
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Rated 1 out of 5 stars

I'm waiting for the refund from Paypal

I'm waiting for the refund from Paypal. I sent several emails after I should have received the purchased phone after 4-7 working days but I never received any response after 15 days. I'm waiting for the terms to get my money back. For me they are scammers

February 1, 2024
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Rated 3 out of 5 stars

very bad customer service and a terrible tracking system.

Good evening, I have not had a good experience with you. The phone I purchased never arrived, and I was not able to find out what was happening, until after 11 days I received a laconic communication informing me that they were proceeding to refund my money because they did not have the device in the warehouse. Not even an apology... very bad customer service and a terrible tracking system.

January 9, 2024
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