Product is pretty good considering price point. I like the software updates and improved features. Data received can be a bit glitchy. Can email if you have a question and response is fairly timely,... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
- #46 of 49 best companies in Manufacturer
Contact info
1226 NORTH KING ST NUM 292, 19801, WILMINGTON, United States
- +1 888-548-1271
- cs@ringconn.com
- ringconn.com
Asks customers to review
This company invites their customers to review, whether positive or negative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great Customer Service
Customer service was on point with my claims and received my order right away! They were kind and friendly and kept me updated the whole time!
Incredible customer service
Incredible customer service! I reached out to resolve a mistake I made when placing an order. A representative contacted me in a timely manner, was very friendly, and helped me correct my mistake. I was impressed with the customer service and helpfulness. I’m really glad I chose RingConn for my wearable!
I was able to purchase what I was…
I was able to purchase what I was looking for. Also when I had questions, there were answered on the first call.
Genn2
The product is great when I did replacement correspondence was hard no clear back and forth to know what was happening as worked through purchase
Ringconn Gen 2 - disappointing product experience
Supported the company on Kicksterter and the Gen2 Ring completely died (battery will not charge regardless of all troubleshooting completed) just out of warranty period. Offered me $90 off another Gen2 ring (rrp $299usd). Why the fk would I buy another ring for over $300aud (rrp over $ 415aud) after the above experience?
Disappointing product and customer experience
I recently received my RingConn ring
I recently received my RingConn ring, and overall there are some features I like, but I’m disappointed with a few important things. The size I wanted for my pointer finger does not fit, so I’ve had to wear it on my middle finger instead. I also noticed the sleep tracking has been inconsistent. There were a few nights where it did not track my sleep at all, and those were the nights I really wanted the data because I did not sleep well. I’m not sure if this has to do with the fit, but sleep tracking was the main reason I purchased the ring.
The headache alerting also seems inaccurate. On the positive side, the period tracking has been accurate, and everything else seems pretty good. I just wish the sleep tracking was more reliable since that was the biggest reason I wanted the ring.
My Ringconn Gen 2
Customer service is very helpful and quick! I love my ringconn! Has long battery life and no subscription! 🙂
Excellent customer support before product arrival
Excellent customer support experience so far.
Before even receiving my RingConn Gen 3, I contacted support with several questions and concerns, and the attention I received was outstanding. Fast replies, professional communication, and a genuine willingness to help.
It’s refreshing to find a company that takes after-sales service seriously and treats customers with respect.
Once I receive and fully test the device over the coming days, I will gladly provide a more detailed review focused on the product itself.
For now, the support experience has been excellent.
🟢 Lechuga’s Team™
⚙️ Independent evaluation – Lechuga’s Lab™
Great product, long shipping time
The product took longer to ship than expected, but overall I’m satisfied with the experience. I do think the website could be more transparent about shipping times and mention clearly that the products ship from their warehouse in China, which can take around 7–14 business days.
That aside, the ring itself has a nice design, feels comfortable to wear, and provides solid health metrics and sleep tracking. The battery life has also been good so far.
Most of my complaints are software-related:
There are no notifications when activity rings are closed.
Not all vitals sync with Apple Health.
The widgets do not update automatically unless the app is opened and data is synced from the ring to the phone.
Overall, the hardware is excellent, but the app experience still needs some refinement. Despite those issues, I’d still rate it 4/5 stars.
I wish I had bought the ring before
I wish I had bought the ring before, I had a ring of another brand that did not last a year, I was dissatisfied. But with RingConn I am more than happy, in addition to measuring vital signs and body temperature, it also records headaches and the slightest change in your vital signs. I love the product too much, if for any reason it gets damaged, I would buy it again.
I accidentally ordered the wrong size…
I accidentally ordered the wrong size and they were super helpful with correcting the order before it was mailed!
Fantastic customer service.
you didint awsered my email
you didint awsered my email, and my ring came with a defection
I love my ring
I love my ring! Love the sleep tracking, workout tracking, and cycle tracking. The only issue I had was that it took quite a while to ship! But other than that it was perfect!
Great insights to help achieve your health goals
RingConn is a great option for fitness enthusiasts and health seekers looking to gain insight into their lifestyle choices. I am a personal trainer and group exercise instructor and tracking activity levels is important to my own health goals. I have a sensitivity to silicone so most fitness trackers won’t work for me. My ring is comfortable and I only need to charge it about once a week. I get my health insights with no additional subscription needed. It’s easy to use and customizable.
I love my RingConn
I love my RingConn! The sizing kit was very convenient and spot on! The analytics are amazing and in enough detail that is not only understandable, but gives a great overall analysis!
comfortable to wear at night
comfortable to wear at night . i surprisingly found that i have sleep apnea several times aduring sleep which need to be aware . thank u Ringconn
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








