The Ringley Group Reviews 

740
TrustScore 4 out of 5

4.2

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Rated 1 out of 5 stars

This is the worst management company with which I have had personal experience. I suspect the 5 star reviews are fake. For example, the lift in our building in London (Shoreditch) has been broken for... See more

Rated 5 out of 5 stars

I wanted to take a moment to say a huge thank you to Jonny, the Site Manager at Denham Film Studios. Everything he does for us and for the local community is genuinely appreciated. He is always so su... See more

Rated 5 out of 5 stars

Our building Relationship Manager Desiree is a massive asset. Since she arrived a whole raft of issues that had been left for far too long are finally being addressed. She goes above and beyond in her... See more

Company replied

Rated 5 out of 5 stars

Just wanted to say a huge thanks to the continued friendliness and helpfulness of Chris , Michael and mark who are great assets to the concierge team at Wimbledon stadia. Especially Chris an... See more

Company replied

Company details

  1. Property Management Company
  2. Real Estate Consultant

Written by the company

Ringley is an independent, award-winning, privately owned business specialising in residential property, with over 20 years’ experience and 10,000 homes under management.


Contact info

4.2

Great

TrustScore 4 out of 5

740 reviews

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Replied to 88% of negative reviews

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4.2

All reviews

(740)

180 reviews in the last 12 months

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Rated 5 out of 5 stars

Steve the caretaker was superb

Steve the caretaker was superb. If we had any issues, which were rare, he was able to get them sorted very quickly & efficiently. The maintenance of the building & grounds was very good - all down to him. I would certainly recommend staying there.

October 13, 2025
Unprompted review
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Reply from The Ringley Group

Great to read your feedback for Steve, thank you for taking the time to leave him a five star review

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Rated 5 out of 5 stars

Steve is a great guy with a good sense of humour.

Steve is a great guy always ready to help and finding ways to resolve issues.he was always attending to my requests and did all he could to resolve them.
Friendly with a great sense of humour and knows how to respectfully deal with people.
I saw he is a great team player how he related with the colleagues on some occasions

I will recommend him for any position going forward.

Regards

Rowland

January 12, 2025
Unprompted review
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Reply from The Ringley Group

Thank you for the time you have taken to leave Steve a five star review

Rated 5 out of 5 stars

Hunslet house Corby is my first Ringley…

Hunslet house Corby is my first Ringley home and I have to say I’m very impressed. A very lovely development, the onsite gym and communal space won me over when viewing.
After moving in the caretaker Steve is a great guy, he’s knows everything about the building and the people in it. I had a few minor issues within the house and he was always available to advise or even fix himself. He’s on site early everyday ensuring the site is kept in good condition, from the bins outside to the corridors and car park! This site is well managed and serviced and without Steve this place wouldn’t be the way it is now. I love it here!

October 22, 2025
Unprompted review
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Reply from The Ringley Group

It is great to read your five star review for Steve, it is nice to read about the work he is doing at Hunslet house

Rated 5 out of 5 stars

I moved at hunslet wich is under…

I moved at hunslet wich is under ringley the guy steve whose the caretaker and other office staff they listen and try help you find a solution to your problems none of them
Ignores a tenant wich is good since i moved almost two tears nw

November 22, 2024
Unprompted review
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Reply from The Ringley Group

Thank you for leaving a five star review for Steve and the team in corby

Rated 5 out of 5 stars

Caretaker Steve

Caretaker Steve, top bloke.
Anything you need he’s there👍🏼

October 22, 2025
Unprompted review
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Reply from The Ringley Group

Thank you for leaving steve a five star review

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Rated 5 out of 5 stars

Ringley Cleaners are fantastic at…

Ringley Cleaners are fantastic at Prospect Place, Cardiff. They consistently go above and beyond, tackling some truly difficult cleaning jobs with professionalism, patience, and care. Their attention to detail and positive attitude make a huge difference — highly recommended!

October 22, 2025
Unprompted review
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Reply from The Ringley Group

Thank you for leaving a five star review for the housekeepers at Prospect Place

Rated 5 out of 5 stars

Excellent service

I live in prospect place (lady isle house and wanted to thank Kath and Glynn for a wonderful job they are doing in keeping the place clean and today. I’ve witnessed they go above and beyond of what they need or should be doing and have thanked them for doing this. They always great me with smiling faces! Sarah

October 15, 2025
Unprompted review
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Reply from The Ringley Group

Thank you for taking the time to leave Glyn and Kath a five star review

Rated 5 out of 5 stars

Joanne was extremely helpful and…

Joanne was extremely helpful and patient during my viewing of the Mailbox. She answered all my questions and were able to explain the options that she can offer to facilitate my move-in. She was also very helpful to answering further questions via email and guiding me throughout the tenancy process.

October 17, 2025
Unprompted review
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Reply from The Ringley Group

Thank you for leaving Joanne a five star review

Rated 1 out of 5 stars

Shocking service

Shocking service.

we have carried out works to a commercial space and Ringley are making all sorts of excuse to delay payment.
They are impossible to speak to, everyone is always "busy" and cannot answer calls..... I am concerned they are about to go out of business, and they owe us a lot of money!

Specifically karl.bradley at Ringley.co.uk NEVER availble to speak to, I can speak to Elon Musk easier!

October 20, 2025
Unprompted review
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Rated 5 out of 5 stars

🌟 5-Star Review 🌟

🌟 5-Star Review 🌟

I had a fantastic experience with Aayushi who works in Ringley Grpup! From the very beginning, she provide a very professional, friendly, and incredibly responsive. She made the entire renting process smooth and stress-free, answering all my questions quickly and providing clear information at every step.

The property was exactly as described — clean, well-maintained, and ready to move in. I truly appreciated hers attention to detail and genuine care for their clients. It’s rare to find an agency that combines efficiency with such a personal touch.

I highly recommend the Ringley Group to anyone looking for a reliable and trustworthy rental agency. Thank you Aayushi for making this experience so pleasant and easy!

September 8, 2025
Unprompted review
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Reply from The Ringley Group

Thank you for taking the time to leave Aayushi a five star review, it is great to read about the service she provided you with and how this made the move smoother for you.

Rated 5 out of 5 stars

I recently moved into One Lampton Road…

I recently moved into One Lampton Road and have had a great experience so far. The building itself is modern, clean, and well maintained, with a really convenient location.

A big thank you to Aayushi, who has been incredibly helpful throughout the entire process — from my initial viewing and application to move-in day and beyond. She’s been responsive, friendly, and always willing to sort out any issues quickly. Her support really made the whole moving experience smooth and stress-free.

Highly recommend both the building and the management team!

October 20, 2025
Unprompted review
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Reply from The Ringley Group

We hope you are enjoying your new apartment, thank you for the feedback which you have provided for both the building itself and for Aayushi

Rated 5 out of 5 stars

I can't thank Aayushi enough for her…

I can't thank Aayushi enough for her help,and reassurance ,she has definitely gone above and beyond, helping us through the process,
I want to personally give her 1st prize and once we move in , I will personally thank Aayushi, very professional and so understanding, highly recommend

October 13, 2025
Unprompted review
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Reply from The Ringley Group

Thank you for leaving Aayushi a five star review, it is great to hear that she was able to assist you.

Rated 5 out of 5 stars

I have recently moved into a lovely one…

I have recently moved into a lovely one bed apartment in Great Ormes House.
Moving as a single individual is quite challenging at the best of times however whilst I was struggling to move boxes from my car to the lift, a lovely guy called Dan that was carrying out some electrical testing at the time, immediately asked me if I would like to use the sites trolley to assist me with the heavy boxes!!!
Super helpful and such a lovely welcome to your site!!! He’s an asset!
Thank you Dan 🙏

October 17, 2025
Unprompted review
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Reply from The Ringley Group

It si great to hear that Dan was on hand to assist you, thank you for leaving him a five star review

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Rated 5 out of 5 stars

The cleaning crew at Prospect Place in…

The cleaning crew at Prospect Place in Cardiff is always friendly and competent. Very pleased with them.

October 17, 2025
Unprompted review
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Reply from The Ringley Group

Thank you for leaving the team a five star review

Rated 5 out of 5 stars

I just need to tell someone how…

I just need to tell someone how fantastic the cleaning and maintenance crew in lady isle house ferry court Cardiff. 5 star service.

October 17, 2025
Unprompted review
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Reply from The Ringley Group

Thank you for leaving the team a five star review

Rated 2 out of 5 stars

Not living up to my expectations

My company appointed Ringley Group in April 2025 as its managing agent. Sadly they are not living up to my expectations in several ways.
Some of their staff are really helpful but others not so but are argumentative and insistent on their bizarre interpretation of the lease regarding the service charges year despite it being clearly stated in the lease. Tail wagging dog, so to speak.
I am hoping things will improve in the future.
To further elaborate, the lease clearly states that the accounts year end date is 31st December. The Ringley Group bespoke software, however, calculates the accounts year end date as 24th March; which is clearly incorrect but Ringley Group don't see this as the programming error it obviously is and refuse to correct it.
For the sheer absurdity of the situation I have deducted another star.

October 17, 2025
Unprompted review
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Reply from The Ringley Group

Good afternoon

Thank you for taking the time to leave us a review.

I can see from our systems that the interpretation of the service charge due dates and year end have been escalated to Quality and the team have provided you with responses and offered a Zoom call with myself and the Head of Estates.

Rated 5 out of 5 stars

Dan the maintenance man at Prospect…

Dan the maintenance man at Prospect place in Cardiff was a great help when we suffered a leak. He liaised with myself, the tenants at the flat below and helped to find a plumber for me. It was reassuring to know that the Ringley team were caring and considerate.

September 8, 2025
Unprompted review
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Reply from The Ringley Group

It is great to read about the work done is doing across your development in Cardiff, and the support he is providing residents. thank you for your five star review.

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Rated 5 out of 5 stars

Remediation works at Prospect Place

I work closely with the Ringley team at Prospect Place on a daily basis as we carry out the remediation works. Suzanne and Lindsey have been extremely helpful in assisting us with various tasks around the estate. We have developed a great working relationship and hope to maintain this collaboration throughout the duration of the project.

October 15, 2025
Unprompted review
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Reply from The Ringley Group

Thank you for leaving feedback for Suzanne and Lindsey based on your experience with them from a contractors perspective

Rated 5 out of 5 stars

Suzanne and Lindsay at Prospect place

Suzanne and Lindsay at Prospect place, Cardiff are very attentive and proffesional. I have never experienced such a well run estate.

October 14, 2025
Unprompted review
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Reply from The Ringley Group

Thank you for taking the time to acknowledge the work which the Estate Management team are doing

Rated 5 out of 5 stars

Shoutout to Dan the electrician at…

Shoutout to Dan the electrician at Prospect Place, Cardiff

I had a lighting problem recently and Dan got it resolved quickly and efficiently.

What truly stands out is Dan's polite, friendly and positive attitude which makes all the difference; always smiling and happy to help, even though he must have so much work to do here at Prospect Place.

Cheers Dan!
Scott

October 15, 2025
Unprompted review
The Ringley Group logo

Reply from The Ringley Group

Great to hear about the work which Dan is doing at Prospect Place to help residents, thank you for leaving him a five star review.

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