This is the worst management company with which I have had personal experience. I suspect the 5 star reviews are fake. For example, the lift in our building in London (Shoreditch) has been broken for... See more
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I wanted to take a moment to say a huge thank you to Jonny, the Site Manager at Denham Film Studios. Everything he does for us and for the local community is genuinely appreciated. He is always so su... See more
Our building Relationship Manager Desiree is a massive asset. Since she arrived a whole raft of issues that had been left for far too long are finally being addressed. She goes above and beyond in her... See more
Company replied
Just wanted to say a huge thanks to the continued friendliness and helpfulness of Chris , Michael and mark who are great assets to the concierge team at Wimbledon stadia. Especially Chris an... See more
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Company details
Written by the company
Ringley is an independent, award-winning, privately owned business specialising in residential property, with over 20 years’ experience and 10,000 homes under management.
Contact info
1 Castle Road, NW1 8PR, London, United Kingdom
- 020 7267 2900
- solutions@ringley.co.uk
- ringley.co.uk
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 88% of negative reviews
Typically replies within 1 week
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Steve the caretaker was superb
Steve the caretaker was superb. If we had any issues, which were rare, he was able to get them sorted very quickly & efficiently. The maintenance of the building & grounds was very good - all down to him. I would certainly recommend staying there.

Reply from The Ringley Group
Steve is a great guy with a good sense of humour.
Steve is a great guy always ready to help and finding ways to resolve issues.he was always attending to my requests and did all he could to resolve them.
Friendly with a great sense of humour and knows how to respectfully deal with people.
I saw he is a great team player how he related with the colleagues on some occasions
I will recommend him for any position going forward.
Regards
Rowland

Reply from The Ringley Group
Hunslet house Corby is my first Ringley…
Hunslet house Corby is my first Ringley home and I have to say I’m very impressed. A very lovely development, the onsite gym and communal space won me over when viewing.
After moving in the caretaker Steve is a great guy, he’s knows everything about the building and the people in it. I had a few minor issues within the house and he was always available to advise or even fix himself. He’s on site early everyday ensuring the site is kept in good condition, from the bins outside to the corridors and car park! This site is well managed and serviced and without Steve this place wouldn’t be the way it is now. I love it here!

Reply from The Ringley Group
I moved at hunslet wich is under…
I moved at hunslet wich is under ringley the guy steve whose the caretaker and other office staff they listen and try help you find a solution to your problems none of them
Ignores a tenant wich is good since i moved almost two tears nw

Reply from The Ringley Group
Caretaker Steve
Caretaker Steve, top bloke.
Anything you need he’s there👍🏼

Reply from The Ringley Group
Ringley Cleaners are fantastic at…
Ringley Cleaners are fantastic at Prospect Place, Cardiff. They consistently go above and beyond, tackling some truly difficult cleaning jobs with professionalism, patience, and care. Their attention to detail and positive attitude make a huge difference — highly recommended!

Reply from The Ringley Group
Excellent service
I live in prospect place (lady isle house and wanted to thank Kath and Glynn for a wonderful job they are doing in keeping the place clean and today. I’ve witnessed they go above and beyond of what they need or should be doing and have thanked them for doing this. They always great me with smiling faces! Sarah

Reply from The Ringley Group
Joanne was extremely helpful and…
Joanne was extremely helpful and patient during my viewing of the Mailbox. She answered all my questions and were able to explain the options that she can offer to facilitate my move-in. She was also very helpful to answering further questions via email and guiding me throughout the tenancy process.

Reply from The Ringley Group
Shocking service
Shocking service.
we have carried out works to a commercial space and Ringley are making all sorts of excuse to delay payment.
They are impossible to speak to, everyone is always "busy" and cannot answer calls..... I am concerned they are about to go out of business, and they owe us a lot of money!
Specifically karl.bradley at Ringley.co.uk NEVER availble to speak to, I can speak to Elon Musk easier!
🌟 5-Star Review 🌟
🌟 5-Star Review 🌟
I had a fantastic experience with Aayushi who works in Ringley Grpup! From the very beginning, she provide a very professional, friendly, and incredibly responsive. She made the entire renting process smooth and stress-free, answering all my questions quickly and providing clear information at every step.
The property was exactly as described — clean, well-maintained, and ready to move in. I truly appreciated hers attention to detail and genuine care for their clients. It’s rare to find an agency that combines efficiency with such a personal touch.
I highly recommend the Ringley Group to anyone looking for a reliable and trustworthy rental agency. Thank you Aayushi for making this experience so pleasant and easy!

Reply from The Ringley Group
I recently moved into One Lampton Road…
I recently moved into One Lampton Road and have had a great experience so far. The building itself is modern, clean, and well maintained, with a really convenient location.
A big thank you to Aayushi, who has been incredibly helpful throughout the entire process — from my initial viewing and application to move-in day and beyond. She’s been responsive, friendly, and always willing to sort out any issues quickly. Her support really made the whole moving experience smooth and stress-free.
Highly recommend both the building and the management team!

Reply from The Ringley Group
I can't thank Aayushi enough for her…
I can't thank Aayushi enough for her help,and reassurance ,she has definitely gone above and beyond, helping us through the process,
I want to personally give her 1st prize and once we move in , I will personally thank Aayushi, very professional and so understanding, highly recommend

Reply from The Ringley Group
I have recently moved into a lovely one…
I have recently moved into a lovely one bed apartment in Great Ormes House.
Moving as a single individual is quite challenging at the best of times however whilst I was struggling to move boxes from my car to the lift, a lovely guy called Dan that was carrying out some electrical testing at the time, immediately asked me if I would like to use the sites trolley to assist me with the heavy boxes!!!
Super helpful and such a lovely welcome to your site!!! He’s an asset!
Thank you Dan 🙏

Reply from The Ringley Group
The cleaning crew at Prospect Place in…
The cleaning crew at Prospect Place in Cardiff is always friendly and competent. Very pleased with them.

Reply from The Ringley Group
I just need to tell someone how…
I just need to tell someone how fantastic the cleaning and maintenance crew in lady isle house ferry court Cardiff. 5 star service.

Reply from The Ringley Group
Not living up to my expectations
My company appointed Ringley Group in April 2025 as its managing agent. Sadly they are not living up to my expectations in several ways.
Some of their staff are really helpful but others not so but are argumentative and insistent on their bizarre interpretation of the lease regarding the service charges year despite it being clearly stated in the lease. Tail wagging dog, so to speak.
I am hoping things will improve in the future.
To further elaborate, the lease clearly states that the accounts year end date is 31st December. The Ringley Group bespoke software, however, calculates the accounts year end date as 24th March; which is clearly incorrect but Ringley Group don't see this as the programming error it obviously is and refuse to correct it.
For the sheer absurdity of the situation I have deducted another star.

Reply from The Ringley Group
Dan the maintenance man at Prospect…
Dan the maintenance man at Prospect place in Cardiff was a great help when we suffered a leak. He liaised with myself, the tenants at the flat below and helped to find a plumber for me. It was reassuring to know that the Ringley team were caring and considerate.

Reply from The Ringley Group
Remediation works at Prospect Place
I work closely with the Ringley team at Prospect Place on a daily basis as we carry out the remediation works. Suzanne and Lindsey have been extremely helpful in assisting us with various tasks around the estate. We have developed a great working relationship and hope to maintain this collaboration throughout the duration of the project.

Reply from The Ringley Group
Suzanne and Lindsay at Prospect place
Suzanne and Lindsay at Prospect place, Cardiff are very attentive and proffesional. I have never experienced such a well run estate.

Reply from The Ringley Group
Shoutout to Dan the electrician at…
Shoutout to Dan the electrician at Prospect Place, Cardiff
I had a lighting problem recently and Dan got it resolved quickly and efficiently.
What truly stands out is Dan's polite, friendly and positive attitude which makes all the difference; always smiling and happy to help, even though he must have so much work to do here at Prospect Place.
Cheers Dan!
Scott

Reply from The Ringley Group
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