The Ringley Group Reviews 

741
TrustScore 4 out of 5

4.2

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Rated 1 out of 5 stars

The lift in my building in Shoreditch has now been broken for 3 weeks. There has been almost no communication as to why that is from the Ringley Group and only stalling answers when directly address... See more

Company replied

Rated 5 out of 5 stars

I wanted to take a moment to say a huge thank you to Jonny, the Site Manager at Denham Film Studios. Everything he does for us and for the local community is genuinely appreciated. He is always so su... See more

Company replied

Rated 4 out of 5 stars

It took a while because of difficulties in contacting Lambeth Council but our flats have now got recycling bins, which are greatly appreciated. Dilara Kara has been extremely helpful in trying to get... See more

Company replied

Rated 5 out of 5 stars

Our building Relationship Manager Desiree is a massive asset. Since she arrived a whole raft of issues that had been left for far too long are finally being addressed. She goes above and beyond in her... See more

Company replied

Company details

  1. Property Management Company
  2. Real Estate Consultant

Written by the company

Ringley is an independent, award-winning, privately owned business specialising in residential property, with over 20 years’ experience and 10,000 homes under management.


Contact info

4.2

Great

TrustScore 4 out of 5

741 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 86% of negative reviews

Typically replies within 1 week

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4.2

All reviews

(741)

181 reviews in the last 12 months

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Rated 5 out of 5 stars

Great Experience

Nusha is amazing, so helpful!!
Always just a call away, the overall experience is the best I have ever had.

December 6, 2025
Unprompted review
The Ringley Group logo

Reply from The Ringley Group

Thank you for leaving Nusha a five star review, great to read your feedback for her

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Rated 5 out of 5 stars

Nusha was such a great help to us…

Nusha was such a great help to us regarding organising our move in, quick replies and never left us without an answer. So helpful and very polite too!

December 4, 2025
Unprompted review
The Ringley Group logo

Reply from The Ringley Group

Thank you for leaving a five star review for Nusha, it is great to hear that she was able to assist with your move in and was responsive.

Rated 5 out of 5 stars

I have a great experience with The…

I have a great experience with The Ringley Group represented by Nusha who was amazing in arranging our movement to our flat two years ago.
She is a very kind person and very helpful .

March 30, 2025
Unprompted review
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Reply from The Ringley Group

Great to hear that Nusha has been able to assist with your move in

Rated 5 out of 5 stars

A big thank you to Nusha, who has been truly helpful

Great experience. A big thank you to Nusha, who has been truly helpful throughout the entire process. She is professional, responsive, and made everything smooth and stress-free. Highly recommend!

December 4, 2025
Unprompted review
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Reply from The Ringley Group

Thank you for taking the time to leave a five star review for Nusha

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Rated 5 out of 5 stars

Nusha has helped me right away with…

Nusha has helped me right away with everything I have raised with her she’s always been really professional and attentive to the development

November 26, 2025
Unprompted review
The Ringley Group logo

Reply from The Ringley Group

Great to hear that Nusha has been able to assist you with your queries

Rated 5 out of 5 stars

One of the best property management companies around

Ringley have always helped me out when I have needed their assistance as a leaseholder. Susi and Denise have always given service with a smile. No problem has ever been too big.

December 4, 2025
Unprompted review
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Reply from The Ringley Group

Thank you for leaving a joint five star review for both Susi and Denise, it is great to hear that the departments worked well together

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Rated 1 out of 5 stars

Clowns

Couldn't manage their way out of a brown paper bag. Terrible customer support and property managers are about as useful as a candle in the wind. No respect for genuine issues only care about money and how to overspend it. Avoid.

December 3, 2025
Unprompted review
The Ringley Group logo

Reply from The Ringley Group

Good afternoon

Would you please email your concerns to daniel.lousa@ringley.co.uk so he can look into these and provide you with a response.

Rated 5 out of 5 stars

Stairway cleaning.

The cleaning of the stairway is brilliant. Yanky

December 2, 2025
Unprompted review
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Reply from The Ringley Group

Thank you for leaving a five star review for the cleaning team

Rated 5 out of 5 stars

PYM COURT BLOCK MANAGEMENT AT ITS BEST

Recently a new entrance door to a hallway that gives access to our flat was fitted.
Unfortunately an issue arose with the new keys.
I contacted Adele Robert’s who is our senior relationship manager & it was clear to us that she was on the case & had a wealth of knowledge regarding block management.
We discussed a few items such as the remote unlocking from our flat not yet working etc.
It’s clear to us that Adele is a hands on person that leaves no stone unturned.
Professionalism at this level is not easy to find these days.

November 25, 2025
Unprompted review
The Ringley Group logo

Reply from The Ringley Group

Great to hear that Adele is reactive and responsive, thank you for leaving her a five star review

Rated 5 out of 5 stars

Brilliant service

Since exercising our Right to Manage and appointing The Ringley Group, have seen vast improvements in terms of communication, transparency and a real effort to provide value for money. I'd also like to give a shoutout to the cleaner(s) on our building - Bushane Court. Very diligent and feels so much cleaner!

November 26, 2025
Unprompted review
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Reply from The Ringley Group

Such a great review for the housekeeper at Bushane Court, thank you for taking the time to leave them a five star review

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Rated 5 out of 5 stars

Steve is amazing

Steve is amazing! He’s the caretaker of Hunslet House and is always friendly, patient, and approachable. Anything in my apartment that needs fixing, he gets done on time. His helpful and cheerful nature makes everything easier.

June 19, 2025
Unprompted review
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Reply from The Ringley Group

Thank you for your five star review

Rated 5 out of 5 stars

First class and prompt service

Ringley managing agents have provided an outstanding service for our flat in London. In particular our relationship manager JJ has been an absolute pleasure to deal with. She has always acted swiftly to deal with any issues that arise. Thank you Ringleys

November 5, 2025
Unprompted review
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Reply from The Ringley Group

Than you for taking the time to leave a five star review for Jill

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Rated 5 out of 5 stars

Susi Jay has been a brilliant property manager…

Susi Jay has been a brilliant manager of the property. We were recently working with a terrible management agency and she is working very hard to rectify many issues from their work. I hope this help continues and allows all the property owners to feel more comfortable with a trusted agency.

November 2, 2025
Unprompted review
The Ringley Group logo

Reply from The Ringley Group

Thank you for leaving Susi a five star review, it is great to read about the positive impact Susi is having.

Rated 4 out of 5 stars

Hunslet House …

I recently had a wonderful experience with both Aayushi and the building caretaker Steve at Hunslet House . Aayushi was extremely helpful and supportive throughout the entire process and always available to answer questions about renting. Steve has also been very helpful, understanding, and quick to respond whenever we needed assistance. 😊

November 1, 2025
Unprompted review
The Ringley Group logo

Reply from The Ringley Group

Thank you for your 4 star review, is there anything Aayushi and Steve could do differently to help get a five star review?

Rated 5 out of 5 stars

Excellent service

On-site staff are very helpful! The guidebooks and info was incredibly helpful for new renters — everything was clear and well-explained, which made the whole process so much easier. Joanne in particular was amazing! She was so friendly, warm, and easy to talk to, and really went out of her way to make sure everything went smoothly. Couldn't have asked for a better service. Very happy!

October 10, 2025
The Ringley Group logo

Reply from The Ringley Group

Thank you for leaving a five star review for Joanne and the onsite team

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