Great customer service Had a low value item from Rinkit - a doormat - go missing with Evri twice. Once via Amazon, once direct. Contacted Rinkit who apologised and sent a replacement immediately.... See more
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Amazing quality hooks for less than…
Amazing quality hooks for less than half the price than elsewhere and they delivered next day for only 3.99! I only received them today and have already made a second order.
Excellent quality of products
Excellent quality of products. Next day delivery.
Very prompt responses, good customer care…
Very prompt responses when item initially arrived damaged in transit. Item replaced.
I mExcellent Customer Serviceade an order and the goods arrived…
I made an order and the goods arrived the next day which I thought was excellent customer service. Unfortunately one of the items was broken I emailed a photo to them and a replacement arrived the next day. Also its amazing value for money.
Extraordinary service
Extraordinary service. Arrived the next day even though it was Evri. I can't praise this company enough and I will be ordering again.
Absolutely great customer service
Absolutely great customer service, had an item that arrived with a anomaly in it and the team had no issues with sending a replacement and when Evri smashed the replacement prior to delivering it, they quickly sent another. Would be great if other firms copied this customer service.
Great service
Fab service fast delivery and great products at very reasonable prices thankyou
I bought yesterday a set of 24 glasses…
I bought yesterday a set of 24 glasses from Rinkit. I ve chose to buy from them because they are selling it a bit cheaper than some other companies.
It was delivered today, as promised, and l am happy with my purchase. The glasses look exactly like the picture and description . Unfortunately, one of the glasses was broken, so l ve emailed Rinkit attaching a picture as well. I ve received a response in less then 30 min., from Mathilde, wich very helpfully assure me that l will receive a replacement in less then a week.
Great service from a caring company.
WOW! The fantastic service I’ve received from the team at Rinkit is really how all businesses should work. The order was delivered extremely quickly, but unfortunately one of the items was broken, when I contacted the team, I received an immediate response, offering a replacement, which was then immediately posted! Thanks particularly to Evangeline and also to Ben. Absolutely brilliant company, will be using them again!
Started well, only to be let down by couriers.
Promising company - good site, easy to order and quick order dispatch, only to be let down by their courier. Still waiting to receive an order placed 3 days ago despite paying for next day delivery.
Ordered 6 cappuccino cups and saucers
Ordered 6 cappuccino cups and saucers, on arrival a saucer was broken. Emailed customer service and a lady called Lauren replied to tell me a replacement was in the post. Arrived next day. Excellent customer service.
Highly impressed with Rinkit
Highly impressed with Rinkit! Quick delivery (order on Sunday and arrived on Monday with next day). One glass arrived chipped, not their fault but the couriers!, and when I contacted them they sent a replacement immediately. Will definitely use them again
Customer support is second to none
Customer support is second to none. Extremely helpful, polite and responsive
Exceptional service
Quick and easy to order. Great product and customer service was exceptional from Katie.
Stylish storage jars, excellent service
I am delighted with the storage jars I bought. They are stylish and functional. My second order had some items missing, but I contacted the company on Saturday, and the missing items arrived in Monday! That's what I call excellent service. I will certainly use again, and would recommend to anyone.
Great quality, value and customer service.
I have purchased a couple of times from Rinkit and found their kitchen goods to be of great value and quality. The storage jars and cereal bowls are repeat orders for us, they are great! The customer service I received when needed was excellent, with a quick response and resolution by email. I would 100% recommend this company for great value home and garden goods!
Excellent customer service
Glasses arrived, excellent quality and good delivery time. Several of the glasses had been damaged in the delivery process, when I emailed rinkit they had them replaced immediately with no extra cost and no need to return the originals. Very impressed would definitely recommend! Excellent customer service!
Great products at affordable prices
Great products at affordable prices. Was sent wrong items in post , I emailed customer service and the WHOLE order was reshipped the next day. Great customer service
Truly terrible customer service unreliable go elsewhere
Your order 1130918 has been canceled
Awful .. ordered last week for next day delivery.. emailed them to ask why not delivered and told me stock issue and just cancelled the order. Left me completely in the lurch.A week before Christmas..
Avoid at all costs … go to a company that is reliable.
Customer service
My first time ordering from this company. Holyhead was closed due to storm damage. Order was transferred through France. Some items arrived broke and straightaway without any fuss they offered to replace them. Staff were extremely pleasant and efficient
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