Rinkit Reviews 381

Very fast delivery and excellent service. A couple of bowl arrived broken, but the issue was resolved quickly with a replacement. I’m very satisfied with the service and will definitely order again.

My purchase from Rinkit arrived damaged so I emailed their customer service and within ten minutes I recieved a reply from Ana..she asked for a few details about damaged items and immediately arranged for replacements to be sent which i recieved in two days in perfect condition, Really great customer service, thankyou

Excellent company with amazing prices. Also customer service is exceptional. Would definitely recommend.

I have also been on the receiving end of Ana and she has helped to replace a damaged glass bowl that was damaged before it was delivered to me.

Great response time and politely worded emails. Thankyou so much Ana. Wonderful service. Thankyou Rinkit & Co.

I sent a parcel back to Rinkit, which was not needed and waited for my refund which didn’t come in the due time expected. I got in touch with them via email, they responded in a matter of 2 hrs, delt with my concern immediately and my refund was sent within 24hours.
Great customer service, thankyou

I received an order promptly but there were imperfections with the enamel plates. I raised the issue to Rinkit who responded quickly and resolved the problem by arranging to replace the plates immediately. Definitely the most responsive and fasted customer service I have received.

Excellent seller & service

Ordered a set of dessert bowls for a friend and a set of glasses for myself, absolutely in love with the designs. Customer service was quick and efficient. Great service overall!

My table unfortunately arrived damaged, however on telephoning Rinkit resolution was fast and efficient, very rare these days! Well done and thank you.

Had a slight problem with one item & the customer service was second to none! They were super quick in responding & resolving the query. I couldn’t recommend this company more. Thank you for your help.

prompt delivery and excellent service. Quality photo frames

Great customer service.

My order arrived damaged, but Marija sorted it out very quickly. She sent 7 replacement items straight away and told me I didn’t need to return the damaged ones. Everything was easy and stress-free.

Very happy with the service and would happily order from Rinkit again.

Great customer service
Had a low value item from Rinkit - a doormat - go missing with Evri twice. Once via Amazon, once direct. Contacted Rinkit who apologised and sent a replacement immediately.

Can't fault their customer service.

My last review was removed as being 'fake' in spite of me sending a copy of my invoice (invoice no 11179554) to Trustpilot.

I ordered a few things from Rinkit recently and am really impressed with the quality of the products, the prices and the customer service. They've been really helpful and resolved an Evri delivery issue really quickly. Highly recommend!

Absolutely appalling, ordered on Friday 2nd January for Saturday delivery, not seeing the information i have since found out and what they keep repeating to me stating they cant guarantee delivery for Saturday, ok so Monday I was expecting it, its now the 7th and still no delivery, repeated emails to them and repeated responses, its gone from 24 hours to now 48 hours and again another excuse, I think its time i find another company to deal with, there customer service on this occasion is a disgrace and they dont seem to give a dam about the customer (me), I wont be accepting the delivery when and if it does get delivered, I will NOT be paying the return postage and they have failed with there delivery, consumer rights

Responsibility: The seller is responsible for the goods until they are in your physical possession, not the delivery company.

Therefore i will just leave the parcel wherever it is left, inform the company to have it collected

Absolutely superb customer service. The water glasses I bought were beautiful. Unfortunately the courier handed me a damaged oil spray bottle (the 'fragile' plastered all over the parcel was clearly missed by them, and I contacted Rinkit. They despatched a replacement immediately and it arrived in time for xmas!

Second time ordering box frames from Rinkit - both times I’ve had speedy delivery. I received one faulty item (chipped glass on a frame - which was sealed). They’ve responded straight away and are sending a replacement. Excellent service and I’ll continue to shop with them.

Excellent customer service. One item wasn't in stock so immediately let me know. Another item didn't arrive & they sent a replacement that was with me two days later. All items seem good quality & would recommend

Thank you Rinkit for sorting my problem and sending my order super quick.
Great service as usual.
Thank you.

I have experienced the most excellent customer service from Rinkit, I ordered some martini glasses, which were very good quality and at a great price, however, when the parcel arrived one of the glasses was broken in the post, I reported this to the customer service and had a reply straight away with an offer of a refund or replacement. I wouldn’t hesitate to recommend this company.