Rio Health Reviews 

1,818
TrustScore 4.5 out of 5

4.4

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 59 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the online ordering process is exceptionally smooth, and that purchases always arrive promptly and securely packaged in convenient containers. Buyers consistently praise the high quality of the natural products, noting that these effective items successfully address their personal wellness routines and bring noticeable improvements. Though some customers experienced minor drawbacks, such as facial oils accidentally staining clothing or bedding, certain tinctures lacking expected effectiveness, and occasional delivery complications. A few people also pointed out that product seals were occasionally slightly opened upon arrival or that orders faced transit hurdles.

What people talk about most

Product

Clients share positive opinions on product quality, highlighting how well items like moisturisers, oils, and... See more

Delivery service

Reviewers highlight positive aspects of delivery service, consistently noting that orders arrive swiftly and... See more

Quality

Customers consistently note positive experiences with quality, praising the excellent high-quality products... See more

Service

Users describe positive interactions with service, highlighting great and excellent support consistently.... See more

Order

Reviewers mention positive feedback about order, noting that ordering is very easy and deliveries arrive... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I’ve been using this moisturiser for some time now, I really like it, a little goes a long way but it keeps my face moisturised all day long. Ordering is easy and delivery is quick. I have no hesita... See more

Rated 5 out of 5 stars

Always prompt delivery and good customer service. I have been drinking Quebra Pedra Tea for a number of years now and it definitely dissolved my kidney stones. I now drink the tea to keep them at ba... See more

Rated 5 out of 5 stars

Excellent and extremely prompt customer service. This is one of the few companies that I have found who stock Graviola. The team have been so supportive of me needing to change delivery dates and the... See more

Rated 5 out of 5 stars

Currently, the opt in/ opt out, subscription offers and the working discount codes, for this site, make items more affordable, consequently, this site has become one of my favourite sites... See more


Company details

  1. Health and Beauty Shop
  2. Fitness and Nutrition Service
  3. Herbal Medicine Store
  4. Tea Manufacturer
  5. Vitamin and Supplements Store
  6. Wellness Program

Written by the company

Rio Health was established 30 years ago when the founding members discovered the power of the South American botanicals. They were so impressed, they decided to share these gifts of nature with the rest of the world! Today Rio Health, specialize in high quality South American whole-plant botanicals and extracts. The Rio Amazon Collection includes Pau d'Arco, Maca, Graviola (Soursop), Quebra Pedra, Yerba Mate, Guarana and the award-winning natural and organic vegan skincare range Rio Rosa Mosqueta. The new Rio Health brand was launched in 2020, providing mainly South American botanicals as tinctures, including Cat’s Claw, Manayupa (Burbur) and Stevia. Rio Health is the UK distributor for Silidyn, Green Magma, Best Choice and Epigenar. Our mission is to bring some of the wonderful natural healing plants from South America and share their benefits with the rest of the world.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 55% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.4

All reviews

(1,818)

57 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 2 out of 5 stars

date of expiry too soon

Recently I ordered from you and unfortunately have a complaint: the “Epignar Vitamin D3 & K2 10ml” I ordered expires on 4. October 2024, which is too early as I intend to use it over a longer period of time. It also came with weird red marks all over it. In addition I did not receive my free gift you promised.

May 13, 2024
Rated 5 out of 5 stars

Reliable and efficient service

Ordered a natural health product, which was well-packaged and reasonably priced. Arrived on time, as expected.
Good to know that I can return to this seller who always seems to have the item in stock, as it is not easy to find in the high street health food stores.

May 23, 2024
Rated 5 out of 5 stars

Swift service

March 30, 2024
Rio Health logo

Reply from Rio Health

Dear Monica,

Thanks so much for your review! We really appreciate the feedback.

We look forward to serving you again soon :)

Rated 5 out of 5 stars

Graviola / soursop fruit

Delivered in time and so far the product is as expected. I have to take it for longer to be able to review effectiveness. I have had no side effects which is great!

March 31, 2024
Rio Health logo

Reply from Rio Health

Dear Vivienne,

Thank you very much for the 5 star review. We are pleased to hear your order arrived on time and you were happy with it.

We look forward to serving you again soon :)

Rated 5 out of 5 stars

Fab product

Fab product, will definitely reuse. Recommended.

March 26, 2024
Rio Health logo

Reply from Rio Health

Dear Vera,

Thank you for your feedback! We're delighted that you're satisfied with our products and service.

We look forward to serve you again soon :)

Rated 5 out of 5 stars

Great range of products

Great range of products, Graviola tea bags are lovely, really pleased with service and items i have ordered, many thanks i will be ordering again.

March 19, 2024
Rio Health logo

Reply from Rio Health

Dear Kelly,

We're thrilled to hear that you were pleased with our teas and service. Your feedback is greatly appreciated, thank you.

We look forward to serving you again soon. Have a wonderful day ahead!

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look