Rio Moving Reviews 

NO! NO! NO! Hite ANY other moving company than Rio! I don't know how they got so well rated on Trust pilot, but look at the countless bad Google reviews. THIS IS NOT A REAL MOVING COMPANY. They are a business model that ends up hiring untrained and unprofessional schleps of the street. The office passes the jobs down the line to subcontractors who do the hiring. This is by far THE WORST moving experience to have ever had. Initially promised a 9am arrival. Called the afternoon before to notify me that they would arrive between 10am -12pm because they had to rent a Uhaul and the store didn't open until 10am. Not only does Uhaul open earlier, but it isn't my burden that they have to rent a truck. They should have trucks like other professional moving companies. Guys showed up close to 9, but they didn't have any equipment. Only a dolly and a few blankets. They did not apply themselves to work had, especially the one who had rented the truck. They started my move a half hour after they arrived, took one small load down, then didn't come back up for at least 15 minutes. I went outside and they were dallyjng. After the second small load they didn't come back up again for some time, so I went out to find them. The one who came with the truck was in the bathroom for over 10 mins. One of the movers told me it takes a while to get into the groove at the point we were an hour into my 3 hour move and they had hardly gotten started. They took two times longer than my last movers and the one was very wreck less with my belongings. After they finally packed up I told them I would meet them at my drop off address. It took them an hour to arrive 20 mins away. The dispatcher was absolutely ridiculous for to o many reasons and thought it sound reasonable that the final lie he told me was that the movers were taking a lunch break...during my 3 hour move. Neither myself nor the company who facilitates the orders knew of the moves simply took off with my things. I was told 2 mins, I was told they stopped for gas, I was told they took a lunch break. When they finally arrived I was very upset and asked the one why he took a lunch break after two hours of leisurely moving without informing me and on my time and dime the day of my move. He said he thought they had done 3 hours (another lie) and that they were hungry. I heard him swearing and complaining from inside the truck when I went out with my dog. They damaged an expensive item of furniture because they didn't put a blanket on it and set other items directly in top of it. The one lied to the company and claimed to have removed the stain. Rio moving, its dispatchers, supervisors, and subcontractor were unapologetic, did not compensate me for the unbelievable treatment, and argued and passed me off when I attempted to make a claim for my damaged item. I had sent the bad reviews, but was in a pinch, so reluctantly hired Rio. It was a HUGE mistake for countless reasons. They are complete bullies and are certainly not capable of providing professional moving services.

The guys that came were awesome!!! Professional and handled everything with care!! Jesse Newsome is totally awesome!!

Very efficient and fast. Crew was great

Shawn and Kyle were great, they were quick gentle and attentive

Our movers showed up on time and handle our items with care. Great experience.

Work was done fast and crew was very professional

I can’t thank Rio Moving enough for their understanding and consideration of our situation. We had to cancel our moving booking due to an uninhabitable issue with the apartment we were supposed to move into, which ultimately led us to stay in our current unit. Despite the unexpected circumstances, Rio Moving was incredibly understanding and accommodating throughout the process.

A special thank you to Jibin, who was the person I communicated with regarding our situation. He made everything as smooth and stress-free as possible, especially when it came to processing our refund. His professionalism, understanding, and excellent communication truly made a difference during an already stressful time.

If you’re looking for a reliable moving company that genuinely values its customers, shows consideration during unexpected situations, and communicates professionally, look no further than Rio Moving! I highly recommend their services and would not hesitate to book with them again in the future. You have my word that you’ll be in good hands!

Thank you, Rio Moving, for your kindness and understanding. We truly appreciate it! 😊

This was our third move with Rio, and once again, we had a great experience. The back-office team communicated very effectively and kept us updated throughout the entire process. The moving crew was also excellent—professional, efficient, and handled everything without any complaints or issues.

I would highly recommend Rio for your next apartment move!

They were very fast and professional and was able to book me within a day on a busy weekend. The workers were super efficient, had everything prepared and was friendly.

HELL NO!!! If I could give it negative 1000 I would. Long story short… They sent crackheads to move me, one of them end up stealing my neighbor’s groceries, then they start fighting each other, and one pulled out a blade. I got it all on video. My future is dirty, I’m over it

Exceptional movers, they were very Energetic and strong and Charismatic I really enjoyed their services.
Ismail's crew were excellent movers, l'd really recommend, also the company's pricing is one of the lowest out there.

Great experience . Movers did an awesome job moving furniture , boxes and other items as requested. Very polite and hard workers … would book again for sure 👍🏼

I had a great experience with Rio Moving

Thank you Chris

Their team was awesome, paid very close attention to details and how they move others belongings. Would recommend if you want fast efficient and great service.

I called with my Groupon voucher. When speaking with a rep from this national company....This company is not local...If groupon say 99.00 dollars ,when you call it is 200.00 dollars more..You save 51.00 according to the representative. This has been the first service on Groupon that does not honor the Groupon price from my experience..The reviews are a pro or con because you do not know who you are going to have move your home valuables. I canceled and received Groupon dollars.

This is not a local moving service. They contract out movers so you could get great movers or bad ones. The service itself and the operators were nice and the service is prepaid, all legit. Make sure you ask for what you need for the move such as plastic wrap for furniture, blankets and specific tools. If you don’t the movers will show up with the bare minimum and your furniture will get scratched or broken.

Great experience and they were happy to help.

Ismail and his team made my move so smooth! Coordinating with Rio was very clear and communicative. My studio apartment was moved in under 2 hours. Thank you again!