Rippl Impact Gear Reviews 

424
TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Considering 257 reviews, reviewers had a great experience with this company. Customers consistently praise the high quality and durability of the products, finding them well-made and offering excellent protection. Many people also highlight the comfort and good fit of the gear, making their experiences pleasant. The customer service receives frequent commendation for its helpfulness and responsiveness, efficiently managing exchanges and returns. However, some people mentioned significant delivery delays, with orders occasionally taking weeks to arrive, and a few even reported missing items. Reviewers also encountered issues with incorrect sizing upon arrival, requiring exchanges. While customer service is generally praised, a small number of reviewers experienced slow or no responses when trying to resolve these order-related issues.

What people talk about most

Product

Customers consistently note positive experiences with product, praising its exceptional quality, comfort, and... See more

Quality

Clients share positive opinions on quality, with many reviewers praising the products as very good,... See more

Order

Reviewers highlight ambiguous aspects of order experiences, with some expressing significant frustration over... See more

Customer service

People report positive experiences with customer service, highlighting the amazing and excellent support... See more

Delivery service

Users describe ambiguous interactions with delivery service, with many praising fast shipping and prompt... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The moto pants I bought are heavy-duty and amazing quality. Safer and better constucted than anything else I've had. Worth every single penny. Their exchange/return process is also seamless and their... See more

Company replied

Rated 5 out of 5 stars

Had some issues with sizing on the two items I received. One didn’t fit, despite ordering the appropriate one per their provided sizing chart. They also sent a size small on the other item, when I ord... See more

Company replied

Rated 5 out of 5 stars

The gear (I have bought 4xJeans, hoody, joggers and tail bag) for myself and my son are excellent quality and value. The fit is true to size and comfortable. Delivery sometimes takes a while, but ev... See more

Company replied

Rated 5 out of 5 stars

We ordered 4 pairs total and the sizes were slightly larger than expected. Luckily we only needed to return 2 of the 4 pairs, however the customer service received from Harry was amazing especially de... See more

Company replied


Company details

  1. Protective Clothing Supplier

Written by the company

Motorcycle and Snow Sports Protective Clothing.


Contact info

4.0

Great

TrustScore 4 out of 5

424 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 90% of negative reviews

Typically replies within 1 week

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4.0

All reviews

(424)

244 reviews in the last 12 months

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Rated 5 out of 5 stars

Great product

Only 1 regret . I should have ordered 2 . Great customer service. Excellent product .

October 6, 2025
Unprompted review
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Reply from Rippl Impact Gear

Thank you so much, Pogiboy! We’re thrilled you loved your order , that means a lot to our team. Hearing you wish you’d grabbed two honestly made our day! We’ll be here when you’re ready for the next one. Appreciate the 5-star love and your awesome support!

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Rated 1 out of 5 stars

Not good, Possible Scam

Not good, I have reported that a pair of jeans I ordered were not delivered, customer service is virtually non existent, I keep getting a generic message from “Harry” saying I’ll pass this on….. to who? When can I expect to hear something back? Would not recommend at all! Please avoid!

October 7, 2025
Unprompted review
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Reply from Rippl Impact Gear

Hi James,

We’re truly sorry for the poor experience and the delay in resolving your missing order. That’s not the level of service we aim to provide, and we completely understand your frustration.

Please drop us an email at support@ripplimpactgear.com
with your order number, and we’ll make sure this is sorted for you right away. Our team will personally review your case and ensure you receive the help you deserve.

Rated 1 out of 5 stars

The goods never arrived

The goods never arrived, the payment via PayPal was refunded. The seller does not communicate, it all looks like a scam.

October 7, 2025
Unprompted review
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Reply from Rippl Impact Gear

Hey Michal,

We’re very sorry your order never arrived and that you couldn’t reach us. We understand how frustrating this is and how it could look like a scam. Your PayPal refund is noted, and we want to reassure you that Rippl takes delivery and communication seriously.

Please email support@ripplimpactgear.com
with your order number . We will investigate the tracking immediately, explain what happened, and offer to resend your order with priority shipping or confirm the refund details if you prefer. We appreciate the chance to make this right.

Rated 5 out of 5 stars

Great product, good communication.

Great product, very pleased, order tracking disappeared, but a quick email resolved it very promptly and the item arrived on time.

October 6, 2025
Unprompted review
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Reply from Rippl Impact Gear

Hey Glen,

Thank you for your kind words. We’re really glad to hear you’re happy with the product and that our team could quickly resolve the tracking issue for you. It’s great to know everything arrived on time.

We appreciate your support and hope you continue to enjoy your Rippl gear.

Rated 2 out of 5 stars

Going back to bicycle knicks

Rippl claim these shorts are a better design for motorcycle riding comfort than similar shorts for bicycle use. That hasn't been my experience. My bicycle knicks are noticeably more comfortable and more effective at reducing a sore butt and they don't ride up my backside when off the bike like the Rippl's do. So I'm retiring my pair of Rippl's after only two uses on long rides and will return to using a standard pair of bicycle knicks.

October 1, 2025
Unprompted review
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Reply from Rippl Impact Gear

Hey Maf,

We’re really sorry to hear the shorts didn’t meet your expectations and appreciate you taking the time to share your experience. Comfort can vary between riders, and we truly value feedback like yours as it helps us keep improving our designs.

Please contact our team at support@ripplimpactgear.com
and we’ll make sure your return process is as smooth and hassle-free as possible.

Thank you again for giving Rippl a try, and we hope to earn back your confidence in the future.

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Rated 5 out of 5 stars

Ordered a pair and admittedly did have…

Ordered a pair and admittedly did have a problem with the armour pads supplied. But the customer service was amazing, quick replies and a solution made which meant I didn’t have to send the whole order back and wait up to a week for a refund and new set to arrive. Great service and the Jeans look great.

September 30, 2025
Unprompted review
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Reply from Rippl Impact Gear

Hey Callum,

Thank you for the great feedback. We’re really glad our team could sort out the armour pad issue quickly and save you the hassle of returning the entire order. It’s awesome to hear you’re happy with both the service and the look of the jeans.

Ride safe, and we appreciate you being part of the Rippl community.

Rated 3 out of 5 stars

Riding shorts worth a try. But prepare for email hell.

I've used the Apex riding shorts for three days of riding so far. They add a small amount of relief from soreness so I will continue to use them but they did not "transform my ride". They are slightly better than the bicycle shorts I have also tried under my riding jeans. Their design is a bit less intrusive than bicycle shorts.
Delivery was under 2 weeks which was fine. But what's not good is the bombardment of messages I received from Rippl. More than 20 emails. A few about shipping updates but most were promotional. The ordering process requests your phone number for delivery purposes. But then they use your phone number to pester you with Whatsapp messages as well!

September 19, 2025
Unprompted review
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Reply from Rippl Impact Gear

Hey TheodoreA

Thank you for sharing your honest feedback. We’re glad to hear the Apex Riding Shorts have offered some comfort and that delivery met your expectations. We’re sorry, however, for the excessive promotional emails and WhatsApp messages you received , that’s not the experience we want for our customers.

Please contact our team at support@ripplimpactgear.com
, and we’ll make sure you’re removed from all marketing communications immediately. Your feedback is greatly appreciated and helps us continue to improve both our products and customer experience.

Rated 5 out of 5 stars

"I am not connected to the company


"I am not connected to the company in any way… Wore mine for the first time for a 10 day trip in the Picos, they are brilliant. Stretchy, comfortable, cool and I’m pleased to say I didn’t test the armour. Buy with confidence 👍

September 18, 2025
Unprompted review
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Reply from Rippl Impact Gear

Hey Mark,

Thank you so much for the great feedback. We’re thrilled to hear you enjoyed your Rippl jeans on your 10-day trip in the Picos and found them both comfortable and reliable. It’s great to know they performed exactly as intended.

We really appreciate your trust and support .Ride safe and thanks for being part of the Rippl community.

Rated 5 out of 5 stars

Rippl Jeans

I have 2 pairs of jeans, I don't ride with any other trousers, they are top notch gear.
I will be returning to buy more stuff soon. Can't recommend enough.

September 22, 2025
Unprompted review
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Reply from Rippl Impact Gear

Hey David,

Thank you so much for the amazing feedback. We’re thrilled to hear you’re loving your Rippl jeans and that they’ve become your go-to riding gear. We really appreciate your support and can’t wait to have you back for more.

Ride safe and thanks for being part of the Rippl family.

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Rated 5 out of 5 stars

Just Amazing.

I've used the rippl pants for around 30 rides now, and I must say, these pants are amazing. Not only are they looking really good, but after 30 rides, at least an hour a piece, there's not much of a trace on the pants from even being used.
The pants feel sturdy when worn, and I do believe them to have the security that I'll need, if I go down one day.
Delivery was super quick, and costumer support was awesome to talk to.

The only thing that I can suggest, is a hidden zipper under one of the buttoned thigh pockets, but it's just a nice to have, not a need.

5/5. Probably ever using anything else.

August 15, 2025
Unprompted review
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Reply from Rippl Impact Gear

Hey Anonymous Guy,

Thank you for such an awesome review. We’re thrilled to hear that your Rippl pants have held up so well after 30 rides and that you’re loving both the comfort and protection. We really appreciate your suggestion about the hidden zipper , our design team will definitely take note of that for future versions.

Ride safe and thank you for being part of the Rippl community.

Rated 5 out of 5 stars

Amazing jeans!

Amazing jeans! Comfortable fit! Ive gone for another pair in black, and a size down as the ones I bought are abit big. But still comfortable and I wear my work pants/jeans underneath. 10 out of 10 though in general

August 13, 2025
Unprompted review
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Reply from Rippl Impact Gear

Hey Markus,

Thank you so much for the great feedback. We’re really glad to hear you’re enjoying the jeans and found them comfortable. It’s awesome that you decided to grab another pair in black. We appreciate your support and rating them a 10 out of 10.

Rated 5 out of 5 stars

Wow how did motorcycle jeans get that…

Wow how did motorcycle jeans get that good ? I’m not sure but these guys at rippl impact gear just did , the fit is great and the standard pertection in these jeans 👖 are top level… so what ya waiting for peeps

September 19, 2025
Unprompted review
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Reply from Rippl Impact Gear

Hey Paul,

Thank you for such an enthusiastic review. We’re so glad to hear you’re impressed with the fit and the level of protection in the jeans. It makes us proud to know they’ve lived up to your expectations and given you both comfort and confidence. We truly appreciate your support and recommendation.

Rated 5 out of 5 stars

This product is working!

After riding for 3 hours with 0 pain, I came home and ordered my second pair. This product is working!

September 17, 2025
Unprompted review
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Reply from Rippl Impact Gear

Hey Tal,

Thank you for your great feedback. We’re thrilled to hear that the shorts made such a difference on your ride and kept you comfortable for hours. It is wonderful to know you were so pleased that you ordered a second pair right away. Your support means a lot to us.

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Rated 5 out of 5 stars

Bike jeans

My husband is very happy with his jeans. He struggles getting a long enough leg and these jeans are perfect. They are a good fit, comfortable and the protection is good without making him look distorted. The delivery time was good and the communication excellent. They are good jeans at a good price.

September 21, 2025
Unprompted review
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Reply from Rippl Impact Gear

Hey Miriam,

Thank you for sharing such a thoughtful review. We’re so pleased to hear that your husband is happy with his jeans and that the longer leg length worked out perfectly for him. It is wonderful to know they fit well, feel comfortable, and provide the right level of protection without compromising on style. We are also glad the delivery and communication met your expectations. Your kind words and support mean a lot to us.

Rated 5 out of 5 stars

From placing the order thru a delivery…

From placing the order thru a delivery inquiry your customer service was extremely helpful and very thorough.
My wife loves the product!

September 20, 2025
Unprompted review
Rippl Impact Gear logo

Reply from Rippl Impact Gear

Hey Chris,

Thank you so much for taking the time to share such kind words. We are truly happy to hear that your whole experience, from placing the order to receiving support on your delivery inquiry, was smooth and that our customer service team could assist you in a helpful and thorough way. It means a lot to us to know that your wife loves the product, and we are so grateful for your trust and support. Your feedback encourages us to keep delivering both quality products and attentive service to every customer.

Rated 5 out of 5 stars

The fit is awesome

The fit is awesome. Worth money spent. I definitely recommend

September 19, 2025
Unprompted review
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Reply from Rippl Impact Gear

Hey Sandeep,

Thank you for your kind review. We’re so glad to hear you’re happy with the fit and feel the jeans are worth it. Your recommendation means a lot to us.

Rated 5 out of 5 stars

Best bike jeans around.

Best bike jeans around.
Just tried them for the first time today.
Super comfy, you forget you're actually wearing protective gear.
I like the fact that they have a decent bit of stretch to them too so makes wearing them even more comfortable than normal denims, they look amazing too. Good fit and true to size, if you order your normal denim size, they will definitely fit.
I bought both colours, blue and black and they are both great.

September 18, 2025
Unprompted review
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Reply from Rippl Impact Gear

Hey Mark,

Thank you for your great review. We’re so pleased to hear that the jeans gave you both comfort and confidence on your ride while still looking great. It’s wonderful to know the stretch and true-to-size fit worked perfectly for you, and we’re glad you’re enjoying both colours. Your feedback means a lot to us.

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Rated 5 out of 5 stars

Great purchase !!!!

I bought the Pure Grit riding jeans in both colours, and I couldn’t be happier. At first, I was a little unsure because of the mixed reviews, but they really surprised me in the best way. The quality is excellent, and the fit is spot on — unlike other riding jeans I’ve tried that feel baggy and shapeless. These have a proper slim fit, look great, and are super comfortable to ride in. Honestly, I’d recommend them 100% to anyone who wants jeans that fit well and look good.

September 12, 2025
Unprompted review
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Reply from Rippl Impact Gear

Hey John,

Thank you so much for your fantastic review. We’re delighted that the Pure Grit Riding Jeans surprised you in the best way and that both the fit and quality have exceeded your expectations. It’s great to know they’ve given you the slim, comfortable style you were looking for. Your recommendation means a lot to us, and we truly appreciate your support.

Rated 5 out of 5 stars

Riding shorts

Ordered my riding shorts. I am 6' 2" 185 lbs and I ordered a medium which matched the waste size. They were a touch on the loose side. I called and they immediately sent out a small. The shorts are amazing...a real game changer for a long two day ride up to the Sagnuay fjords I did last month. What would normally be painful at day's end, was as if I hadn't rode at all. The quality seems great and even when I go for short rides I wear them. Amazing design, quality, and follow up service. A company that cares...thank you so much!

August 20, 2025
Unprompted review
Rippl Impact Gear logo

Reply from Rippl Impact Gear

Hey Doug,

Thank you so much for your wonderful review. We’re thrilled to hear that the riding shorts made such a difference on your trip and that you’re enjoying the comfort and quality on every ride. We’re also glad the size exchange worked out smoothly for you, as making sure you get the right fit is always our priority. Your kind words about our service mean a lot to the whole team, and we’re grateful to have you as part of the Rippl community.

Rated 4 out of 5 stars

The motorcycle shorts are working well.

Did my first ride on my motorcycle and the Rippl riding shorts seemed to help with my comfort. I ride a motorcycle with a 360 degree crank meaning the pistons move together which creates a harmonic buzz vibration through the chassis that can make you a bit uncomfortable as you ride longer distances. The shorts seemed to help right away so anxious to go ride some more but I didn’t feel like I could ride 8 hours at this point but my 2 hour ride was nice.
I wasn’t pleased that the company is based in England but the order shipped directly out of China. Doesn’t anyone have a warehouse anymore??
Tracking was sketchy as the location kept moving around and stating “mainland in different US states” Initially the product was shown 15 miles from my house and I “thought” I was receiving in 2 days. Nope, it then moved the location to somewhere in California, then the East coast and back to California.
In reality as the shipping updated it was in Mainland China being transferred between sorting facilities. Then the tracking stopped for a few days once in the States then all of sudden it updated with a new carrier arriving that day.
A cumbersome process but I did receive the goods but plan on two weeks before you may see it.

September 11, 2025
Unprompted review
Rippl Impact Gear logo

Reply from Rippl Impact Gear

Hey Tami,

Thank you for sharing your detailed review. We’re glad to hear the Rippl riding shorts are already making a difference to your comfort on the bike. At the same time, we sincerely apologize for the frustrating shipping experience. We do have fulfillment centers in different parts of the world, including the UK, but in your case the ApexRides shorts were shipped from our overseas facility. We regret the confusion this caused with the tracking updates and understand how inconvenient that must have been. We truly appreciate your patience and your feedback, and we’re happy to know the product itself is helping you enjoy your rides more.

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