By sending me a return label to send…
By sending me a return label to send these things back. They are terrible.
March 26, 2026
Unprompted review
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
2.8
Average
4 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Advertisement
Not a fan
Not a fan. I was looking for an no-braid option for my “way past the shoulder” wavy, fairly thick hair, but these aren’t working for me. Have tried wet hair, dry hair. Have used product, and without product. Different tensions on the tie. Still, they want to coil up (if that makes sense), the result is a wonky tail that doesn’t hang straight.
December 2, 2025
Unprompted review
Customer service is non-existent.
I have been wanting to try the Riptie hair ties for a couple of years now and finally made the purchase of a 3-pack. I was super excited but I was sent the wrong items (I ordered extra hold for my super thick hair and received regular). I reached out twice via email -- no response. I left comments and sent a DM to their instagram -- no response. You better hope they get your order right and you don't have any other issues because their customer service is non-existent and I have now paid for a product I can't use.
December 26, 2025
Unprompted review
I love
I love, love, love my Rip Tie hair ties! I live a crazy active lifestyle living on a farm, and these keep my hair tangle-free, and tucked out of the way from anything that could grab it! SO lucky to have found them.
August 28, 2024
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.