I’ve found some really great quality items on BestSecret at very good prices, and the overall experience, from browsing to ordering to payment, has been smooth. I appreciate the range of brands a... See more
Company replied
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Based on reviews, created with AI
What people talk about most
Based on these reviews
Riverty is a gives a great service, the one downside is there is no QR code to pay the bill faster, apart from that great 👍
Company replied
I have called both Riverty company today and I will tell you, they are not really bad but I spoke with one guy called Maura. I Dont know if I got the spelling right. He's from Poland. This guy has a... See more
Company replied
⭐⭐⭐⭐⭐ 5-Star Review for Riverty Riverty is honestly one of the best companies I’ve ever used. They give you the freedom to buy the things you need — like clothes, accessories, or anything else... See more
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Company details
Written by the company
Riverty is a FinTech company that offers a new perspective on financial solutions. Financial needs, patterns and worries of consumers are our starting point for innovation. We combine technology, data, and process optimization to create the next generation of financial products driving sustainable business ahead. Offering payments, accounting and debt collection products, we support our customers along the full transactional cycle whilst keeping their consumers at the core every step of the way. We support individuals and societies to complete and repeat transactions that contribute to their growth: when shopping online, using mobility services or settling a bill in instalments. It is our goal to promote trade whilst actively including people in the economic cycle through financial technology for a new era of economic freedom.
Contact info
Germany
- riverty.com
4.4
Excellent
55K reviews
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Everything is excellent thank you
December 19, 2025
Reply from riverty.com
Hello Aleksandar,
thank you very much for your great feedback.
We are delighted that you are satisfied with our service.
Best regards
Andrea - Riverty Community Team
Usage
I have stopped using Riverty because since I am not a citizen and I can’t verify my identity with my permit I can’t fully use the app
November 25, 2025
Reply from riverty.com
Hello Adjei Selase Pious,
as we are constantly striving to develop and improve, we welcome not only positive feedback but also constructive criticism.
If you have any suggestions for improvement or ideas, please feel free to contact us.
You can find our contact details here:
https://de.riverty.support/hc/de/requests/new?ticket_form_id=23661257996049
Best regards,
Selina - Riverty Community Team
Really great experience. Very satisfied.
December 24, 2025
Reply from riverty.com
Hello Simeona,
thanks for your great feedback.
We are delighted that you are satisfied with our service.
Best regards
Andrea - Riverty Community Team
I ordered a product I did not receive…
I ordered a product I did not receive it and I have paid for it I complain about it and your agent told me they can’t do anything regarding the email I sent from this email
December 23, 2025
Reply from riverty.com
Hello Anafi Tajudeen Adebayo,
we understand that the situation is causing you some distress.
Riverty only sends the invoice once the digital billing information has been transmitted by the shop. This usually happens automatically when the goods are dispatched.
Your online shop can provide you with information about when your ordered goods will arrive.
You can find the shop's contact information on its website and/or on the order confirmation. General information about delivery can also be found in the shop's terms and conditions.
Due to various factors relating to shipping, over which we unfortunately have no control, the goods may arrive later than the invoice information.
If you require further clarification, please feel free to contact our customer service team. Alternatively, you can also send an email to communityteam.de@riverty.com. Please include your invoice or customer number.
Best regards
Selina – Riverty Community Team
Reply from riverty.com
Hallo Alena,
vielen Dank, dass du dir die Zeit genommen hast, um deine Erfahrung zu teilen. Es ist stets unser Ziel, einen einfachen sowie bestmöglichen Service zu bieten. Wir wünschen dir weiterhin viel Spaß.
Liebe Grüße
Leonie – Riverty Community Team
Best method
December 10, 2025
Reply from riverty.com
Hello,
thank you very much for your feedback.
We are delighted that you like our service.
Best regards
Andrea - Riverty Community Team
Thank you very much 😍
December 13, 2025
Reply from riverty.com
Hello John,
thank you for your feedback. It is always our goal to provide a simple and optimal service. We hope you continue to enjoy using our platform.
Kind regards
Leonie – Riverty Community Team
There's no way to pay via Apple Pay or…
There's no way to pay via Apple Pay or QR code. I have to enter the information myself, wasting time on it, and then worry about whether I entered everything correctly and whether the bank received the money. I can't see whether the item has been paid for or not.
December 10, 2025
Reply from riverty.com
Hello Daria,
we are sorry if you had a bad experience with our service.
If you live in switzerland, you can pay by QR code. You can find it in your first invoice email.
Our constant goal is to ensure that interactions with our customers are based on professionalism and collaboration.
You are therefore welcome to contact us via a detailed email at communityteam.de@riverty.com Please also provide your invoice or customer number.
Best regards
Emma - Riverty Community Team
You guys are the worst of the worst
You guys are the worst of the worst. I got charged for a premium subscription I never asked for. This happened when you guys took over. Now it’s going to a debt collectors office for a lousy sum of not even 13 euros! I keep telling you you charged me unlawfully. Your customer service agent had the emotional intelligence of a prawn and the person that handles my email case sends me to the debt collectors.
December 10, 2025
Unprompted review
Reply from riverty.com
Hallo,
vielen Dank für dein Feedback. Es ist stets unser Ziel, einen einfachen sowie bestmöglichen Service zu bieten. Wir wünschen dir weiterhin viel Spaß.
Liebe Grüße
Leonie – Riverty Community Team
Reply from riverty.com
Hello,
we are committed to providing our customers with the best service possible. It's great to know that you are satisfied.
Best regards
Leonie – Riverty Community Team
Reply from riverty.com
Hello Paula,
thank you for taking the time to review us. We strive to provide the best possible service and are delighted to hear that we have succeeded in doing so.
Best Regards
Lina – Riverty Community Team
Trustful and I can shop online safely.
December 7, 2025
Good quality finds and smooth ordering — a few tweaks could make it even better
I’ve found some really great quality items on BestSecret at very good prices, and the overall experience, from browsing to ordering to payment, has been smooth. I appreciate the range of brands and how easy it is to discover new pieces.
There are a few small improvements that could make the shopping experience even better. More detailed filters (especially for fabrics) would save a lot of time when searching. The app interface also feels a bit dated and could use a refresh to make navigation more intuitive. It would be great to have the option to pay invoices with a credit card rather than being limited to direct debit.
Overall, though, I’m quite satisfied and will continue shopping here.
December 7, 2025
Reply from riverty.com
Hello Nikhita,
thank you very much for your positive feedback. We are delighted that you were satisfied with your shopping experience. We place great importance on the satisfaction of our customers and are pleased that we were able to meet your expectations.
We will gladly pass on your suggestions for improvement.
We hope you continue to enjoy shopping with us.
Kind regards
Leonie – Riverty Community Team
Riverty is a gives a great service
Riverty is a gives a great service, the one downside is there is no QR code to pay the bill faster, apart from that great 👍
November 29, 2025
Reply from riverty.com
Hello Paul,
ee were delighted to receive your feedback. It is always our goal to provide a simple and optimal service. We hope you continue to enjoy using our platform.
Kind regards
Leonie – Riverty Community Team
Always just perfect
November 29, 2025
Reply from riverty.com
Hello Sanja,
it is very important to us that our consumers are satisfied with our service – we are delighted that we were able to win you over.
Kind regards
Leonie – Riverty Community Team
The service was very good and helpful I…
The service was very good and helpful I am very satisfied customer as always. Thank you to all staff very accommodating 😊
December 3, 2025
Reply from riverty.com
Hello Raida,
thank you for your feedback. We strive to provide the best possible service and are delighted to hear that we have succeeded in doing so.
Kind regards
Leonie – Riverty Community Team
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