River UK Reviews 13

TrustScore 4.5 out of 5

4.5

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Company details

Written by the company

River UK is a multi-disciplined independent telecoms provider, business energy consultancy and renewables i.e. Solar, LED lighting etc. We've been helping businesses of all shapes and sizes with their business needs since 2013.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

13 reviews

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Rated 5 out of 5 stars

A very helpful and insightful company

A very helpful and insightful company. Brendan has gone the extra mile putting our minds to rest with our energy renewal.
Cannot fault the service at all!

July 12, 2022
Unprompted review
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Reply from River UK

Thank you for the positive feedback. We look forward to supporting you and your business in the future.

Rated 5 out of 5 stars

Very professional

Very professional. Guided through everything to achieve the best result.

July 12, 2022
Unprompted review
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Reply from River UK

Thank you for the positive feedback. We look forward to supporting you and your business in the future.

Rated 5 out of 5 stars

Brendan the business development…

Brendan the business development manager was very helpful and very efficient

July 12, 2022
Unprompted review
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Reply from River UK

Thank you for the positive feedback. We look forward to supporting you and your business in the future.

Rated 5 out of 5 stars

One of the best decisions we’ve made as…

One of the best decisions we’ve made as a small business is going to River for our telecoms and broadband service provision. They’ve subsequently helped us keep costs down across other sectors, most notably energy/utilities.
Really brilliant and personal service from every member of the team at River. Faultless, approachable and friendly - and you talk to people quickly, not spending hours on hold. Everyone at River seems to listen and to care.

February 11, 2022
Unprompted review
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Reply from River UK

Thank you for the positive feedback. We look forward to supporting you and your business in the future.

Rated 5 out of 5 stars

Superb Service

Ashley and the Team have looked after me for the last 17 years.
They have always been clear and straight forward to deal with and I couldn't imagine going anywhere else.
They look after my landlines, mobile and energy - I don't feel I pay over the odds.
I regularly recommend them to other companies in my network.

February 10, 2022
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Reply from River UK

Thank you for the positive feedback Paula. We look forward to supporting you and your business in the future.

Rated 5 out of 5 stars

River - Telecoms and Energy

River came into our business to look at our phone system as we wanted to save costs and improve functionality. They recommended a new phone system with SIP which has transformed our business.

River have also forward procured our gas and electricity contracts to make sure we're always on the most competitive rates available.

They are always available at the end of the phone, and have a great customer service. They are reactive, responsive and reliable which is exactly what our business needs.

February 10, 2022
Unprompted review
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Reply from River UK

Thank you for the positive feedback Lucy. We look forward to supporting you and your business in the future.

Rated 5 out of 5 stars

Full marks

Full marks! Guy and the team always go the extra mile to ensure a satisfactory service… Plus updates and great consultation on future services as they continue to grow into new and exciting energy markets. Couldn’t rate them highly enough!!

February 10, 2022
Unprompted review
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Reply from River UK

Thank you for the positive feedback Richard. We look forward to supporting you and your business in the future.

Rated 5 out of 5 stars

Competitive, reliable and efficient.

River UK provide us with our fixed line telecoms, Lightstream internet services and electrical energy supply.

They are competitive, reliable and offer us great customer service across all sectors.

Their installer team were proficient and the transition from our previous suppliers was seamless - without any business interruption.

February 10, 2022
Unprompted review
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Reply from River UK

Thank you for the positive feedback Nick. We look forward to supporting you and your business in the future.

Rated 5 out of 5 stars

I cannot thanks guy and his team enough…

I cannot thanks guy and his team enough for handling our energy contracts. When the market prices began to escalate, we saved £1000's on our energy bills. Would have no hesitation on recommending River UK.

February 9, 2022
Unprompted review
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Reply from River UK

Thank you for the positive feedback Robin. We look forward to supporting you and your business in the future.

Rated 4 out of 5 stars

Darren at River is great

Darren at River is great, he is efficient and acts on tasks, and calls in a timely manner. The only improvement I could think of giving to River is ensuring phone lines are working after updates have been completed. We have found ourselves in trouble a few times and being unable to dial out or receive incoming calls.

February 8, 2022
Unprompted review
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Reply from River UK

Many thanks for your review and noted. We have changed the way your system updates now so should not need a reboot following an update.

Rated 5 out of 5 stars

Couldn't be happier

We've had two disastrous experiences with VOIP systems in the past (with other providers) - so were nervous about giving it a go for the third time. We needn't have worried. The system works brilliantly, and has placed both of our Hull offices on a single network, which has proved popular with ,and convenient for, staff.

February 8, 2022
Unprompted review
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Reply from River UK

Thank you for the positive feedback Brewer Wallace Solicitors. We look forward to supporting you and your business in the future.

Rated 5 out of 5 stars

We moved into the social club and…

We moved into the social club and suppliers made it very difficult to agree energy contracts. River found us a great deal and gave good advice on our contract lengths. They also handled the switch over from EDF. Thank you.

February 8, 2022
Unprompted review
River UK logo

Reply from River UK

Thank you for the positive feedback Tom. We look forward to supporting you and your business into the future.

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