The effectiveness of the staff was the great. The fast online process was great. The same day deposit was very timely. The much appreciated/needed convenient early payoff is a blessing to those of us... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
River Valley has made my life better by helping me get funds quick and easy. Their representatives are always super nice, never judgmental, and quick and efficient. I am so glad I chose them to help m... See more
Company replied
I am extremely happy how fast and easy it was to get funds before my payday. I applied in the afternoon and the money was in my account the next morning. I was able to get funded by applying and compl... See more
Company replied
Application process was easy. At first I was skeptical about it but in the end completely satisfied. The customer service was friendly and took their time with explaining the details of the loan. The... See more
Company replied
Company details
Written by the company
River Valley Loans puts our customers first with the best in benefits and customer service. We never charge prepayment penalty fees and in most cases, we can have your funds deposited the same day you apply. We want to help everyone that we can when an unexpected financial expense happens.
Contact info
PO BOX 222, 57339, Ft. Thompson, United States
- (833) 987-4837
- feedback@rivervalleyloans.com
- rivervalleyloans.com
4.7
Excellent
3K reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Moving my payment date
I had a question about moving my payment three days. He was fantastic. He took care of the whole thing within five minutes. And he also told me what my total loan was for, and what my total payment would be if I never made an extra payment. I felt like that was truthful and helpful information.
April 15, 2026
Unprompted review
Reply from River Valley Loans
Hi Cathy! Thank you so much for leaving us a fantastic five-star review. We're thrilled to hear that you had an amazing experience with our Customer Care Team. Providing excellent customer service is our top priority here at River Valley Loans, and we're grateful for the opportunity to serve you. Thank you again for your business!
Reply from River Valley Loans
Thank you for taking the time to leave this positive review. We appreciate your business.
Super easy process from beginning to…
Super easy process from beginning to end. Received what I needed.
April 15, 2026
Unprompted review
Reply from River Valley Loans
Thank you for the review. We are pleased to gain this feedback as we do strive to make the loan process as quick and easy as possible. We appreciate your business.
I feel I’m being treated fairly
April 10, 2026
Unprompted review
Reply from River Valley Loans
Thank you for taking the time to leave this positive review. We appreciate your business.
Overall it was easy to apply
Overall it was easy to apply. Verify at end was little difficult but I got a lizzie that helped me out on chat. Got thru it & had $$$ same day. High interest but they tell you up front. But if u need a loan have bad credit they help
April 14, 2026
Unprompted review
Reply from River Valley Loans
Thank you for sharing your experience with us, Michelle! It’s great to hear the positive feedback. Please don't hesitate to reach out to us any time at feedback@rivervalleyloans.com or at (833) 987-4837.
Hello thank you for approving me I need…
Hello thank you for approving me I need to get my payment dates and is there any way I can divide my payments into 4
April 13, 2026
Unprompted review
Reply from River Valley Loans
Hi Lucy. Unfortunately, we are unable to locate your account with the information provided. Please contact us at feedback@rivervalleyloans.com or at (833) 987-4837 so that we can help you. Thank you.
Approved me for the amount I needed no…
Approved me for the amount I needed no less, told me it would come in 1 business day and it did, I would really recommend River valley loans cause their good on their timing!
April 10, 2026
Unprompted review
Reply from River Valley Loans
Hello Rosamber, you are very welcome. We look forward to working with you as your lending partner. Knowing you would recommend us to others is what we strive to accomplish and the best compliment we could receive. Thank you!
Everything was good
Everything was good. They did an excellent job on getting what I want quickly. Excellent services thank you
April 11, 2026
Unprompted review
Reply from River Valley Loans
Hi Aixenn, thank you for your five-star review! We're glad to hear our Customer Care was able to get you the funds you need. We know we will continue to earn your business. Thanks again!
Great service
Great experience through the phone step by step walk through it was easy follow up on questions, customer service is nice knew what he doing ,polite, patient as well as I was .very well matter situation.ruben great thank you for a phone excellence
April 8, 2026
Unprompted review
Reply from River Valley Loans
Thank you so much for taking the time to leave us a five-star review! We are thrilled to hear that one of our customer care agents provided you with exceptional service. Receiving these types of reviews brightens our day! We want to make sure you are completely satisfied with your experience, so please don't hesitate to reach out to us if you have any questions or concerns. You can contact us at feedback@rivervalleyloans.com or by calling our dedicated customer service line at (833) 987-4837. Thank you again for choosing River Valley Loans and for being a valued customer. We look forward to serving you again soon!
I received my loan quickly
I received my loan quickly, funding early the next morning within. 12 hours of my late afternoon phone call and I was able to resolve my emergency situation .
The customer representative was understanding and transparent about what my repayment schedule would look like . I like having the option to pay off my loan early / or pay a big chunk of my loan off early to avoid incurring high interest fees .
One thing I would improve is that if I’m
Paying the amount borrowed on my my weekly due date I shouldn’t incur an interest fee. I should just pay the principal balance since I’m paying off the balance in full. That’s it x
April 8, 2026
Unprompted review
Reply from River Valley Loans
Thank you for sharing your experience with us, Sammi! It’s great to hear the positive feedback. Please don't hesitate to reach out to us any time at feedback@birchlending.com or at (833) 742-4724.
Knowledgeable excellence care.
Dr. Ali and Ms. Jasmine were very professional and efficient.
April 10, 2026
Unprompted review
Reply from River Valley Loans
Hi Gabriel! Thank you so much for leaving us a fantastic five-star review. We're thrilled to hear that you had an amazing experience with our Customer Care Team. Providing excellent customer service is our top priority here at River Valley Loans, and we're grateful for the opportunity to serve you. Thank you again for your business!
Immediate approval quick funding
It was so easy I didn't even think that they approved my loan and instantly they had
April 9, 2026
Unprompted review
Reply from River Valley Loans
Hi Michael, thank you for your five-star review! We're glad to hear our Customer Care was able to get you the funds you need. We know we will continue to earn your business. Thanks again!
As a returning customer they will work…
As a returning customer they will work with you and give you their best options
April 10, 2026
Unprompted review
Reply from River Valley Loans
Hello Matt! We are delighted to have you as a VIP customer of River Valley Loans. We appreciate your loyalty and look forward to maintaining our lending partnership with you. If you ever have any questions or concerns, please do not hesitate to contact us at feedback@rivervalleyloans.com or call us at (833) 987-4837. Thank you for choosing River Valley Loans as your preferred lender. We value your business and are committed to providing you with exceptional service.
Reply from River Valley Loans
Thank you for taking the time to leave this positive review. We appreciate your business.
Reply from River Valley Loans
Thank you for taking the time to leave this positive review. We appreciate your business.
My experience with River Valley loans I…
My experience with River Valley loans I must say was phenomenal quick and easy process as well. Mrs. Erica was the one that helped me out and got my payments to where I wanted it to be. She’s very helpful and friendly and she will have you laughing. I appreciate you so much Mrs. Erica for your help and thank you River Valley loans for my loan I got from you guys. Whoever gets a loan from River Valley loans try to see if you can get a hold of Mrs. Erica. Tell him Cortney sent you lol
April 9, 2026
Unprompted review
Reply from River Valley Loans
Thank you so much for taking the time to leave us a five-star review! We are thrilled to hear that one of our customer care agents provided you with exceptional service. Receiving these types of reviews brightens our day! We want to make sure you are completely satisfied with your experience, so please don't hesitate to reach out to us if you have any questions or concerns. You can contact us at feedback@rivervalleyloans.com or by calling our dedicated customer service line at (833) 987-4837. Thank you again for choosing River Valley Loans and for being a valued customer. We look forward to serving you again soon!
Reply from River Valley Loans
We appreciate the time you took to share this review. We're happy to know that you found the level of professionalism exceptional. We appreciate your business.
The process was fast and easy and…
The process was fast and easy and customer service was a big help.
April 3, 2026
Unprompted review
Reply from River Valley Loans
Thank you for the review. We are pleased to gain this feedback as we do strive to make the loan process as quick and easy as possible. We appreciate your business.
Thumbs up for you guys
Thumbs up for you guys
And highly recommend
Easy and Fast
April 5, 2026
Unprompted review
Reply from River Valley Loans
Hello Norman, you are very welcome. We look forward to working with you as your lending partner. Knowing you would recommend us to others is what we strive to accomplish and the best compliment we could receive. Thank you!
River Valley has saved my butt so many…
River Valley has saved my butt so many times. The loan is expensive, but they let you pay off your loan early without any fees. The customer service agents have always been helpful and courteous. I’ve used River Valley for years, and I’ll continue using them in the future. Thank you River Valley.
April 4, 2026
Unprompted review
Reply from River Valley Loans
Hello Jason! We are delighted to have you as a VIP customer of River Valley Loans. We appreciate your loyalty and look forward to maintaining our lending partnership with you. If you ever have any questions or concerns, please do not hesitate to contact us at feedback@riveralleyloans.com or call us at (833) 987-4837. Thank you for choosing River Valley Loans as your preferred lender. We value your business and are committed to providing you with exceptional service.
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