RJ Automotive & RJ Technologies Ltd Reviews 

616
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 78 reviews, reviewers overwhelmingly had a great experience with this company, consistently praising the truly exceptional quality of service and overall professional attitude. Consumers frequently emphasize that the expert technical team is extremely knowledgeable, very friendly, and always ready to assist customers with any automotive customization needs from start to finish. Additionally, many people highlight the remarkably seamless remote coding process, noting that diagnostic hardware arrives quickly and clear setup instructions are very easy to follow. Reviewers share that all new vehicle features operate perfectly right after installation, completely transforming their daily driving experience without encountering any unexpected complications or annoying technical delays.

What people talk about most

Service

Reviewers express immense satisfaction regarding the service, frequently highlighting exceptional... See more

Staff

Customers had great satisfaction with the staff, frequently highlighting their knowledge, professionalism,... See more

Product

Reviewers highlight positive satisfaction with the vehicle retrofits and programming, noting that features... See more

User experience

Consumers find user experience to be positive, highlighting smooth and hassle-free installations. Reviewers... See more

Customer service

People report positive experiences with customer service, noting that staff members are friendly, responsive,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

RJ retrofitted Distronic Pro, enabled automatic dashcam start and remember driving programme to my 2023 GLA facelift. Whole process took about 30 mins and was absolutely seamless, and car is working p... See more

Rated 5 out of 5 stars

Huge thanks to the team at RJ Automotive. They were professional, extremely knowledgeable in Mercedes cars and genuinely supportive from start to finish. They took the hassle away from me, whilst havi... See more

Rated 5 out of 5 stars

Quick to ship the OBD dongle. Very prompt and professional during the coding session, answering all my questions beforehand. Had RJ install Race/Drift Mode and ILS+ lighting on my US AMG CLE53. Instal... See more

Rated 5 out of 5 stars

I had my U.S. based 2025 E450 AT Wagon (X214) coded today to activate ILS+ — intelligent high beam assist. RJ Automotive was exactly on time for my appointment and explained everything that was happen... See more


Company details

  1. Tuning Automobile

Written by the company

RJ Automotive are Mercedes & VW/Audi/Skoda/Seat Specialists


Contact info

4.9

Excellent

TrustScore 5 out of 5

616 reviews

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Asks customers to review

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Replied to 100% of negative reviews

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4.9

All reviews

(616)

67 reviews in the last 12 months

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Rated 5 out of 5 stars

Great Coding Service

My experience with RJ Automotive was a very great one. The technician was on time for our coding session and very accomodating. We ran into some connection issues but the technician walked me through the trouble shooting process very quickly. My GT63 wing now stays in the fixed position with no problems with the ESP or speed limiter. I would hoghly recommend RJ Automotive for the GT63 wing coding.

June 5, 2026
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Rated 5 out of 5 stars

GLC43 Major Upgrade Job

I bought my GLC43 C253 to RJA for a HUGE upgrade of adding AMG drive unit buttons on top of my heated steering wheel he made it possible to give my GLC a true AMG look he was able to retain the heat and he was also able to install magnetic paddle shifters for me he all around upgraded my car to perfection unlocking race mode several coding options and he went above and beyond upgraded my head unit to MBUXs latest unit plus a massive life changing upgrade of adaptive cruise control and multibeam which now gives me the matrix headlight dimming functioning at night all around he’s turned my glc43 from a boring stock car to a ultimate AMG luxury cruiser and I intend to come back for a driver assistance upgrade package with RJA.

Nothing but best wishes to RJA for his work he fulfilled everything I asked for flawlessly.

April 3, 2026
Unprompted review
Rated 5 out of 5 stars

All the way from Saudi Arabia i would…

All the way from Saudi Arabia i would love to say that this was my best remote coding experience i had he was very cooperative and had a lot of patient he answered all my question's and am currently enjoying the amazing work that been put into my car.

Thanks RJ Automotive and i will make sure to recommend you to my family and friends.

June 3, 2026
Unprompted review
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Rated 5 out of 5 stars

Excellent Experience

This was an an excellent experience. The technician knew exactly what to do, and guided me through the process. Everything was exactly as advertised. Highly recommend.

March 16, 2026
Rated 5 out of 5 stars

I had an excellent experience with RJ…

I had an excellent experience with RJ Automotive. The team is incredibly knowledgeable, helpful, and clearly takes pride in what they do. From my first enquiry, their response was quick and professional, which made the whole process smooth and stress-free.
Their customer service is truly outstanding, friendly, and always willing to go the extra mile to help. On top of that, I received a one-year warranty for extra peace of mind, which really shows their confidence in the quality of their work.
It’s rare to find a company that combines expertise with such a high level of care for their customers. I would highly recommend RJ Automotive to anyone looking for reliable and trustworthy service.

March 7, 2026
Unprompted review
Rated 5 out of 5 stars

Had the Distronic upgrade

Had the Distronic upgrade done to my EQC. Very professional installation and talked me through the new functionality step by step so even I could understand. Really friendly and very patient. Thanks

April 30, 2026
Unprompted review
Rated 5 out of 5 stars

Highly Professional Team with Great Customer Service

I had a great experience buying from this company. From the beginning, their customer service was excellent — very responsive, friendly, and always willing to help whenever I had questions. Communication was clear and professional throughout the entire process, which made everything much easier.

The coding process itself was very smooth and well-organized. They clearly know what they’re doing and handled everything in a professional and efficient way.

Overall, I’m really happy with the service and the final result. If you’re looking for a team that is professional, reliable, and easy to work with, I would definitely recommend them!

April 30, 2026
Unprompted review
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Rated 1 out of 5 stars

Would not use RJ Automotive again

Paid £600 for the Distronic Pro retrofit on my Mercedes EQC in March 2024.

It did activate adaptive cruise, but straight after the coding I lost the factory D Auto behaviour where the car used to increase regen/slow down for vehicles ahead. I reported it almost immediately. After multiple sessions, settings changes, a radar update and Mercedes updates, it was never fixed.

RJ Automotive kept saying it was a Mercedes/software issue and not related to the retrofit. However, when I finally had the retrofit removed and the car put back to factory, D Auto immediately started working properly again.

Two years later, when returning the car, I still had to pay another £60 + VAT just to remove the retrofit.

So in the end: £600 retrofit, lost a factory function I actually used, no fix, then charged again to undo it — and the factory function came back as soon as the retrofit was removed.

Would not use RJ Automotive again.

April 27, 2026
Unprompted review
RJ Automotive & RJ Technologies Ltd logo

Reply from RJ Automotive & RJ Technologies Ltd

We are sorry you remain dissatisfied, however your revised version still omits important technical context and creates a misleading impression of what occurred.

Your Mercedes-Benz EQC received a Distronic Pro activation in March 2024, and the adaptive cruise control function was successfully enabled as requested. Our service does not install an aftermarket system or rewrite Mercedes operating software logic. It simply activates the genuine factory Distronic functionality already present within the vehicle.

The “D Auto” regenerative braking mode worked beforehand in the vehicle’s original non-Distronic configuration. Once Distronic is enabled, Mercedes software changes how several factory systems interact. On a small number of early 2020 EQC vehicles, including some factory-equipped Distronic cars, there is a known issue where D Auto behaviour towards vehicles ahead does not perform as expected. This is why we consistently explained at the time that it was a Mercedes software behaviour issue on affected vehicles, not caused by our coding itself.

The fact that D Auto behaved normally again once Distronic was removed does not prove the retrofit caused a fault. It simply confirms that the Mercedes software issue only presents when the factory Distronic function is active on certain affected vehicles.

Despite this being outside our control, we still spent considerable time assisting you free of charge through multiple follow-up sessions, coding revisions, settings checks, and re-coding after dealer software updates in an effort to help.

You state the issue was never fixed, however after our final follow-up attempts in 2024, you did not inform us whether matters had improved or continued. We then heard no further complaint for almost two years while the retrofit remained installed and in regular use. During that time you continued to retain and use the Distronic feature.

Regarding charges, we have always provided free re-coding if dealer software updates wiped the activation, as originally promised. However, removal and returning the vehicle to stock specification nearly two years later was a separate labour request, and therefore reasonably chargeable. If a customer has an upgrade fitted to their car, uses it for two years, then later requests removal before sale or return, most people would understand that removal work is a separate paid service.

We also re-coded the vehicle free of charge approximately 18 months later after a dealer visit wiped the activation.

We feel it is unfair to portray this as paying £600 for a non-working service and receiving no support. The adaptive cruise function you purchased worked, substantial aftercare was provided free of charge, and the system remained installed for two years.

We always aim to support customers professionally and fairly, and we are disappointed that the review does not accurately reflect the full timeline or technical background of the matter.

Rated 5 out of 5 stars

Great Service

I recently got a screen retrofit for my car and I couldn't be happier. Raj was incredibly friendly and professional throughout the process. The installation was seamless and it has completely transformed the look of my interior. He even went the extra mile to help me fix an existing error on my screen. Highly recommend his services!

April 20, 2026
Unprompted review
Rated 5 out of 5 stars

I’m a US Customer with a 2024 GLE580

I’m a US Customer with a 2024 GLE580. I got my car tuned and wanted my display to update horsepower and they were able to code in my car to read the accurate horsepower and torque, give me the AMG screens, and was able to code my car to show AMG GLE. 10/10 experience

April 8, 2026
Unprompted review
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Rated 5 out of 5 stars

Easy installation of a superior product

The entire experience of enabling ILS+ features on my 2022 Mercedes EQS sedan was easy. The required dongle arrived quickly, and the programming was quick (ca. 25 minutes). The guidance through the programming is clear and easy for a non-technical person to follow. Implementation of the full features of ILS+ substantially increases might vision while eliminating the potential for blinding oncoming drivers with high beams.

November 6, 2025
Unprompted review
Rated 5 out of 5 stars

Seamless from start to finish

Instructions on installing DISTRONIC PRO components were easy to follow with clear pictures provided for key steps. All of the parts supplied for the retrofit were genuine MB in new condition packed well for transit overseas. Coding took about 20 minutes with constant communication through WhatsApp providing instruction to turn the ignition on/off at certain points. Future coding will definitely be through RJ Automotive. Money absolutely well spent.

March 27, 2026
Unprompted review
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Rated 5 out of 5 stars

If I had to sum up RJ Automotive in one…

If I had to sum up RJ Automotive in one word: brilliant.

These guys really know what they’re doing and made light work of everything I asked. They installed and calibrated adaptive cruise control and also sorted a fault on my Hermes control unit with no drama at all.

What stood out most was how reassuring and transparent they were throughout. They kept me informed at every step and were clearly more interested in doing the job properly rathe than chasing money, which is rare and refreshing in this trade.

I’ll 100% be using them again. Highly recommended.

February 28, 2026
Unprompted review

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