Easy to purchase items from this cycle dealer whether it’s £5k or £1 same exceptional service

Staff were amazing when talking over the phone. Went the extra mile to make sure I had my items as soon as possible. Great service, nice people.

Great sale priced item. Good communication and delivery.

Ordered a bike advertised online, it was an older model but available for purchase brand new. Confirmation email recieved and dispatched next day. After 5 days I still haven't received any emails on delivery from shop or courier, phone shop, took my details and said apologies for delay, will be despatched today and you will recieve tomorrow 3 days later still no delivery, sent an email to ask what's going on, recieved a phone call to inform me this bike was sold a long time ago, but keeps popping up on our website. I did recieve full refund swiftly but, simply not good enough service all round, the staff member that took my first call a d said dispatched today has cost this 1 star rating

I recently bought a new MTB from RM. Delivery was as quick and as well as being pretty much ready to ride (including tubeless setup for the wheels) the bike was really well packaged. Couldn’t ask for more really. I nw just have to get used to this new fanged wheel size…;)

Parcel hasn’t even turned up yet and been atleast a week and the delivery company hasn’t even got it so be careful

The price and the service to get the bike was excellent but the shop never told me that I had to put the bike up I had to pay for a man in a van to collect it and take to Halfords where they charged me £100 to assemble the bike.
Customers need to know so to plan and know that the bike is not road worthy

Another fabulous bike from RM Cycles. This is the third bike I’ve bought from RM in the last year and all have been brilliant. All three were received the next working day and very well packed.

If buying second hand, they identify every minute flaw in the photos. The latest bike I bought is like new.

If you find their bikes on third party website, do check out their website before purchasing. You may find it saves you a considerable amount of money :-)

Amazing prices and really fast delivery. Perfect many thanks.

Fantastic service. definitely recommend. Any issues sorted with no hassle. I will be purchasing another bike from RM Cycles, thats for sure 👌

great service and great value from RM.

Recently I have bought a number of items from RM cycles.
Every time the service was great ! Plus all items were delivered on time and packaging was good .
I will definitely continue to use them for all my cycling needs .

I recently bought a bike with RM Cycles and after 2 months I did have an issue with one of the parts, however the aftersales service has been excellent and action taken really promptly. They even liaised with my local bike repairers, so there has been no stress in getting things sorted. I would highly recommend RM Cycles 👍 and will look to use them again for my next purchase.

All great, fast delivery good price and great customer service response.

Great choice of tyre's, great price, Delivered on time ,
Will use again,

After being reccommended by a friend, I took my Ribble Allroad Al and myself to have a bike fit. I was introduced to Chris who took me upstairs to the bike fit room. While he was putting my bike into the set up frame, he asked me questions about what riding I did, what I was trying to acheive and other questions just to get an idea of what I wanted. Without going through the whole proceedure, Chris checked everything, dropped my saddle, adjusted my cleats, moved my hoods and gave my advice of other things I could try while out on my bike. Overall the adjustments were small but has made a massive difference to my ride position and comfort. The best £60 for an hour in have spent. I highly reccommend. Your back, shoulders, hips and knees will love you forever

Great price in the sale. Good communication, kept upto date with order. Delivered in a few days.

Purchased a bike on line. Delivered quickly and packed well. Unfortunately a charging lead for the power meter wasn’t in the packaging. However send a message to sales got a response quickly and lead on its way to me in the post same day.

Im hoping i'm an exception here, but i had a very bad experience Purchasing an Amflow PL from RM. Bike took 10 days to arrive with me, When it did it had a minor amount of damage to it, which could not have happened during shipping, and the bike was missing all the tools, manuals and extras it was supposed to come with along with a crucial speed sensor needed to use the bike properly. They also sent a checklist of things they'd supposedly 'checked on the bike, which included things like, 'Checking firmware was up to date'. It wasn't.
The extra bits were sent out quickly after i complained, but i cant understand how anyone filling out this checklist could have missed any of these bits in the first place. This was the most I'd ever spent on a bike and i was and still am very disappointed.