So far so good!! Quick to get approved and checked by a physician, thorough ‘exam’ online, full disclosure from me (the patient), awaiting my first shipment! Well done!
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Company details
- #49 of 53 best companies in Online Pharmacy
- #7 of 7 best companies in Drug Store
- #43 of 49 best companies in Online Prescription Medication Vendor
- #82 of 91 best companies in Pharmacy
Written by the company
Ro is a healthcare company helping patients achieve their health goals in the most effective and convenient way possible. We do this by vertically integrating the most important parts of care delivery — the doctor’s office, labs and pharmacy — to deliver patients best-in-class treatment from anywhere.
Contact info
United States
- (833) 679-1470
- care@ropharmacy.com
- ro.co
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The process was easy
The process was easy. Very simple but informative about everything. Not extremely expensive and quick to get started. It seems like they will walk:talk you through everything. I’m just getting started but I’m excited and very pleased so far. Everything has been fantastic so far!
Don’t walk, RUN
I just happened to be on Instagram when I came across their ad. I didn’t think too much of it so I gave it a try and BOOM I was approved!!! It’s fast, affordable and easy!! I’m super excited!
The whole process was easy and quick!
Payment confusion …
Was easy to understand except for the billing. I signed up for the 12 month plan not realizing that it would be one payment. It sounded like it would be a monthly payment not an annual payment. But other than that, it was perfect.
GREAT EXPERIENCE WITH RO
The Provider was knowledgeable, professional and patient centered. They answered all of my questions. The site was easy to navigate. I met with the Provider on Sunday evening and the prescription appears to be moving forward
The process was very easy
The process was very easy. I'm excited to embark on my new health journey.
With me all the way
Nurses and Doctors were there to answer what ever question I had
Support is phenomenal.. they try to answer every question before you even ask it,they are great.
Ro isn't worth getting into.
Ro isn't worth getting into.. it says one price but they try charging you something different I signed up lost the $39 because it doesn't tell u until you're in its nonrefundable smh now that I've canceled membership and ongoing medication they still tring to get money out my account I've emailed them on several occasions to stop im not interested....
Order
So far it was easy setup, I have yet to receive order, so I cannot give input yet. But all went smoothly when ordering.
Just beginning my journey with RO
Just beginning my journey with RO. So far everything has gone smoothly. Great response time, easy and clear instructions and messaging. Waiting now to get going.
The process was easy
The process was easy, thorough, and quick. The step by step was easy to follow. Hopeful moving forward with this support.
I’ve tried a few different online…
I’ve tried a few different online weight, loss companies and so far they’ve been great. They’ve been very tolerant of all my BS. I like that they bill monthly. You don’t have to make a commitment that’s great.
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