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Rated 1 out of 5 stars

I honestly think you should all avoid this company. Not service oriented, liars greedy and one of the most despicable companies I’ve had the displeasure of dealing with. I avoid going into detail... See more

Rated 1 out of 5 stars

I had a very frustrating experience trying to arrange a long-term truck rental with Roam. My initial inquiry was on March 25, and as of April 15, I still didn’t have clear answers despite m... See more

Rated 5 out of 5 stars

Well, generally speaking, any company has ups and downs, but if that company, has good management, then set assure, he will do his best to fix any misunderstandings. Special thanks to CEO Gupta Cu... See more

Company replied

Rated 1 out of 5 stars

I dont think this is a service yet launched in Greater Toronto Area fully. Maybe there are some friends and family who are getting support through their own network! Added the app, jumped through all... See more

Company replied

Company details

  1. Car Rental Agency

Written by the company

Roam provides you the convenience and flexibility of a long term rental car, without any of the hassle or long-term commitments of leasing or ownership. Get a car on a monthly subscription with insurance, routine maintenance and roadside assistance included. Cancel anytime. Get your car delivered to your door. Experience the freedom of a car in your pocket! Previously known as Curbo, get ready to Roam


Contact info

1.8

Poor

TrustScore 2 out of 5

46 reviews

5-star
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1-star

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

I was very sketchy when I first signed…

I was very sketchy when I first signed up for this. But once I did sign up they reached out to me very swiftly, answered every question I had and was very courteous. Choose a car and in two days, I had the car delivered. I choose Honda Crv 2021. I read the contract they request you to sign, very clean and easy to understand! No strings attached!!!

April 7, 2021
Unprompted review
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Reply from Roam

Thank you Gautam. We appreciate you taking the time to share your feedback!

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Rated 5 out of 5 stars

Excellent service & extremely helpful…

Excellent service & extremely helpful staff always! The management team is great specially Apoorv & Sam.... Would highly recommend renting here. Competitive prices! Keep up the good work. This company is very customer centric and have been with them for almost 6 months will continue to do business with them as they are really friendly and helpful and will recommend everyone...

April 7, 2021
Unprompted review
Roam logo

Reply from Roam

Thank you for taking the time to share your feedback! We appreciate your continued business.

Rated 5 out of 5 stars

Hands down the best customer service

Hands down the best customer service, I've seen in a very long time. Curbo is like none other and the staff is knowledgeable. I sign up with them got approved and got my NEW CAR !! within 2 days.
Highly recommend this to anyone who needs a car.

April 7, 2021
Unprompted review
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Reply from Roam

Thank you for sharing your feedback, Jason! We appreciate the endorsement.

Rated 5 out of 5 stars

Excellent

Excellent! I’ve been subscribed to Curbo for about 5 months now and it’s been nothing less than great. Last year after I got married I wasn’t ready to spend the money to get a new car so I signed up for this and got approved. It’s been so easy to manage the ongoing subscription and I find the payments to be very fair.

April 7, 2021
Unprompted review
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Reply from Roam

Thank you for sharing your feedback, Anthony!

Rated 5 out of 5 stars

Best car rental experience I ever had

Great customer service. This car rental company delivers the car to your place. You can rent car on monthly basis, no commitments. Prices are all inclusive. Will definitely recommend to the people looking for brand new cars from month to month.

April 5, 2021
Unprompted review
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Reply from Roam

Thank you Sanchit, we appreciate you taking some time to share your feedback.

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Rated 5 out of 5 stars

Future of mobility!

I tried Curbo’s subscription service last month. I got one of their new Mazda 3 sedans delivered to my house. The entire process was online, I didn’t have to step outside of my house. Cool experience, great price...definitely recommend!
Can’t wait for incoming SUVs.

January 28, 2021
Unprompted review
Roam logo

Reply from Roam

Thank you for sharing your feedback, Harshit!

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