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Roamless Reviews 1,350

TrustScore 4.5 out of 5

4.5

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the ease of use, seamless setup, and overall excellent user experience, especially appreciating the convenience of a single eSIM for multiple countries. Many find the service to be a practical and cost-effective alternative to traditional roaming or local SIM cards, praising its reliability and the ability to retain unused data. However, some customers experienced issues with connectivity and data speeds in specific locations, noting poor reception or difficulty activating the eSIM without Wi-Fi. A few also mentioned challenges with transferring accounts to new devices or found the data consumption to be faster than expected.

What people talk about most

User experience

Customers consistently note positive experiences with user experience, highlighting the ease of use, quick... See more

Service

Reviewers highlight positive aspects of service, with many praising its reliability and ease of use for... See more

Price

Customers had positive experiences with price, finding it reasonable, affordable, and hassle-free. Many... See more

Application

Clients share positive opinions on the app, with many praising its ease of use and reliability. Reviewers... See more

Location

People report ambiguous experiences with location. While some customers praise its functionality in various... See more

Based on these reviews

Rated 5 out of 5 stars

The simplicity is key. Drift form one country. To the next and there is no disruption to connectivity. Topping up is quick and simple too. Overall this has worked so much better than expected and far... See more

Rated 5 out of 5 stars

Roamless is easy to use, switches seamlessly between countries, transferring credit and without losing GB that you bought just in case and did not use. I’ve now used Roamless travelling in Africa, Eu... See more

Rated 5 out of 5 stars

Very easy to get started. Clear data usage information. Easy credit purchases. Changed countries no problem and now added a phone number - brilliant. I have used many products from other companies an... See more


Company details

  1. #19 of 57 best companies in Telecommunications Service Provider
  2. #6 of 19 best companies in Mobile Network Operator
  3. #117 of 335 best companies in Software Company

Written by the company

Roamless is revolutionizing the way travelers stay connected. With our cutting-edge eSIM technology, you can enjoy seamless mobile data coverage in over 200 countries. Forget the hassle of swapping SIM cards or hunting for Wi-Fi; our single eSIM automatically adapts to your location, providing you with affordable data rates wherever you go. What sets Roamless apart is our user-friendly, pay-as-you-go model. Your account balance is all you need for instant access to mobile data, with no need to select countries or purchase specific data plans. Even better, your balance never expires, so you can use it for multiple trips without worrying about any hidden fees or expiration dates. Choose Roamless for a truly effortless and economical global travel internet experience. Our commitment to convenience, affordability, and customer satisfaction has made us a trusted choice for modern travelers. Join us on our journey to make global connectivity as simple as it should be.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

1K reviews

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Replied to 80% of negative reviews

Typically replies within 1 week

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Rated 4 out of 5 stars

Roamless service is getting better as…

Roamless service is getting better as the company grows. Sometimes it depends on where in the would one is and the part of the country e.g. urban, rural, in the wilderness. But overall Roamless service is and has been fine. I am now using my Roamless FLEX plan not only for seamless international internet data (I no longer have to buy a local SIM everywhereI go), AND for phone calls too. The connection is quick and the reception and sound quality are fine. I am happy.

March 26, 2026
Rated 1 out of 5 stars

I’m not happy I add 20 dollars to my…

I’m not happy I add 20 dollars to my account 4 days ago my balance is 3 dollars now I don’t even make a phone call to USA
And also I add money to my wife account I not
Right

March 25, 2026
Unprompted review
Roamless logo

Reply from Roamless

Hi Juan,

Thank you for your review. As we do not have a ticket from you in our support system, we wanted to reach out here.

We can see you are in a destination where the data rate is $4.95/GB, and we do see around 3.3GB of data usage so far on your eSIM over 4 days for roughly $16.35 USD worth of FLEX credits used.

If you can open a ticket via the in-app support/chat feature, our team can help you identify which apps/services may have used your Roamless data (as well as help you with in-app calls if you're having any trouble).

We hope this helps clarify things. We look forward to hearing from you.

Best,
Roamless Team

Rated 2 out of 5 stars

It burnt through data incredibly fast

It burnt through data incredibly fast. I was only using maps and steaming music.

March 18, 2026
Roamless logo

Reply from Roamless

Hi Patrick,

We are sorry to hear about the unexpected data usage on your device.

Please note that the Roamless eSIM (or any SIM/eSIM) does not have any control over what your device uses cellular data for, as this is governed entirely by your device settings and/or settings of different apps on your device (background downloads, offline content, cloud backups etc.).

As we do not have any tickets in our system from your account, we have reached out to you directly over your registered email with details as well as to assist you further. If you can check your email and get back to us, we'll appreciate it.

We look forward to hearing from you.

Best,
Roamless Team

Rated 5 out of 5 stars

Excellent eSIM

Excellent eSIM. Really like it. Flex plan is a dream as I travel a lot. Instead of buying plans that I never fully use, FIX allows you to only pay for what you use which is a dream. Can’t recommend enough

March 24, 2026
Rated 5 out of 5 stars

Roamless is the best thing to happen to…

Roamless is the best thing to happen to people who travel a lot internationally! Easiest way by far to stay connected, with mobile data anywhere at a very reasonable price. And you don't waste any of it with their Flex plan! Ability to make local calls if you have to is of great help and support, in emergencies or special situations where you have to contact someone on a landline or where they don't use WhatsApp. I have recommended Roamless to everyone, and now my entire family uses it, and everyone is happy.

August 10, 2025
Rated 4 out of 5 stars

Roamless refund

Roamless was very quick to contact me about my concerns regarding duplicate payment and refunds.
Easy to use is most countries.

March 14, 2026
Roamless logo

Reply from Roamless

Hi there,

Thank you for your review.

As our team has reached out to you earlier and confirmed, we have only refunded one of your purchases (the last one), and you have your Roamless credit balance available to you, ready for use in all 200+ destinations without any limitations.

If you have any further questions, please feel free to reach out to us by replying to the support email we have sent.

We wish you a good week.
Best,
Roamless Team

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