Roberts Radio Reviews 7,188

TrustScore 4 out of 5

4.1

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Review summary

Based on reviews, created with AI

Reviewers had a great experience with this company. Many customers are really happy with the sound quality of the products, describing it as superb and exceptional. People frequently praise the customer service for being helpful, patient, and knowledgeable, often resolving issues efficiently. Several consumers appreciate the design and compact nature of the radios, noting their aesthetic appeal and ease of use. However, some people were dissatisfied with the product's reliability, reporting issues such as radios stopping functioning completely, wiping presets, or developing faults after a short period. There are also mentions of poor signal reception, particularly for FM, and difficulties with the setup process and user interface. A few customers expressed concern about the lack of a charger included with some products and the perceived poor value for money, citing high prices for what they consider to be low-quality or short-lived items.

What people talk about most

Product

Clients share ambiguous opinions on product quality and functionality. Many reviewers praise the sound... See more

Quality

Users describe ambiguous interactions with quality. Many customers praise the excellent sound quality, good... See more

User experience

Reviewers highlight ambiguous aspects of user experience. Some customers report that the device is easy to... See more

Price

Customers had ambiguous experiences with price. Many reviewers found products to be overpriced, citing... See more

Value for money

Consumers find value for money to be ambiguous. While some reviewers praise the products as well worth the... See more

Based on these reviews

Rated 4 out of 5 stars

A good quality radio for DAB, FM, internet and podcasts, but has the annoying problem of wiping itself clean of everything at frequent intervals, even when connected to power source. The result is the... See more

Rated 5 out of 5 stars

Very pleased My mother who is 91 and partially sighted purchased a Roberts Concerto 3 player as recommended at the time by the RNIB. After a couple of years use water was spilled into it and the C... See more

Rated 5 out of 5 stars

I ordered a replacement radio adaptor which arrived promptly - the adaptor worked, the display worked however there was no sound. When I called Customer Services I spoke with Amanda Curry who was mos... See more

Rated 5 out of 5 stars

My Roberts Radio 'Ortus 3' bedside clock radio has been a source of constant delight for the years I have had it. Moreover, when I have accidentally changed its settings, as I did last night, and ha... See more


Company details

  1. Hi-fi shop
  2. Home Audio Store

Written by the company

With a heritage of more than 80 years, Roberts is the UK brand leader in portable radios. Offering an award-winning range of over 100 different DAB+, analogue, and Smart Radios, Roberts leads the way in design, product development and innovation.

Shop online at robertsradio.com

Free delivery, Two Year Warranty and Roberts Technical support

Buy online at robertsradio.com for free delivery, 2-year warranty and technical support from Roberts friendly team.

Contact info

4.1

Great

TrustScore 4 out of 5

7K reviews

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Rated 4 out of 5 stars

The online experience was pleasant and clear.

The online experience was pleasant and clear descriptions with choice of colours was appreciated. Also appreciated was the indication of stock levels and free delivery. Card payment was also simple enough. The only criticism was that delivery wasn't the fastest around and order/delivery progress was not available.

June 6, 2024
Rated 1 out of 5 stars

Poor quality

I bought a radio 6 months ago for my mum who has always used Roberts radios. It has now stopped working. Roberts have been most unhelpful and insist that the fault lies with the power supply. They insisted it was only suitable for battery use despite the radio having a DC input port. I won't be buying Roberts again. This is very poor service.

June 10, 2024
Unprompted review
Rated 5 out of 5 stars

Roberts Petite 2 Radio

Needed a quality small Dab+ radio for my summer house, when I saw the Roberts petite 2 I was impressed, once I felt the weight of the radio I knew it would be good, excellent sound and the benefit of rechargeable battery life of 20 hours means I can move it around outdoors as required, fantastic colours available, would highly recommend.

May 29, 2024
Rated 1 out of 5 stars

My radio was faulty

My radio was faulty - the battery would not re charge. I called to return and left details for a returns label to be sent. it didn't arrive - so called back to check my email detils were correct. It still didn't arrive. So, called back again the following week to ask again for a returns label and my email address had been miss spelt. So, 3 calls to send it back.

May 21, 2024

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