Roberts Radio Reviews 7,189

TrustScore 4 out of 5

4.1

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Review summary

Based on reviews, created with AI

Reviewers had a great experience with this company. Many customers are really happy with the sound quality of the products, describing it as superb and exceptional. People frequently praise the customer service for being helpful, patient, and knowledgeable, often resolving issues efficiently. Several consumers appreciate the design and compact nature of the radios, noting their aesthetic appeal and ease of use. However, some people were dissatisfied with the product's reliability, reporting issues such as radios stopping functioning completely, wiping presets, or developing faults after a short period. There are also mentions of poor signal reception, particularly for FM, and difficulties with the setup process and user interface. A few customers expressed concern about the lack of a charger included with some products and the perceived poor value for money, citing high prices for what they consider to be low-quality or short-lived items.

What people talk about most

Product

Clients share ambiguous opinions on product quality and functionality. Many reviewers praise the sound... See more

Quality

Users describe ambiguous interactions with quality. Many customers praise the excellent sound quality, good... See more

User experience

Reviewers highlight ambiguous aspects of user experience. Some customers report that the device is easy to... See more

Price

Customers had ambiguous experiences with price. Many reviewers found products to be overpriced, citing... See more

Value for money

Consumers find value for money to be ambiguous. While some reviewers praise the products as well worth the... See more

Based on these reviews

Rated 4 out of 5 stars

A good quality radio for DAB, FM, internet and podcasts, but has the annoying problem of wiping itself clean of everything at frequent intervals, even when connected to power source. The result is the... See more

Rated 5 out of 5 stars

Very pleased My mother who is 91 and partially sighted purchased a Roberts Concerto 3 player as recommended at the time by the RNIB. After a couple of years use water was spilled into it and the C... See more

Rated 5 out of 5 stars

I ordered a replacement radio adaptor which arrived promptly - the adaptor worked, the display worked however there was no sound. When I called Customer Services I spoke with Amanda Curry who was mos... See more

Rated 5 out of 5 stars

My Roberts Radio 'Ortus 3' bedside clock radio has been a source of constant delight for the years I have had it. Moreover, when I have accidentally changed its settings, as I did last night, and ha... See more


Company details

  1. Hi-fi shop
  2. Home Audio Store

Written by the company

With a heritage of more than 80 years, Roberts is the UK brand leader in portable radios. Offering an award-winning range of over 100 different DAB+, analogue, and Smart Radios, Roberts leads the way in design, product development and innovation.

Shop online at robertsradio.com

Free delivery, Two Year Warranty and Roberts Technical support

Buy online at robertsradio.com for free delivery, 2-year warranty and technical support from Roberts friendly team.

Contact info

4.1

Great

TrustScore 4 out of 5

7K reviews

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Rated 2 out of 5 stars

94L/94i

Had an 83i for a decade or so and after BBC and others changed format etc Iand I lost access to podcasts etc I decided to go for the 94L . I truly regret doing so. Three or four (original purchase and then replacements from October 23 to January iirc) all had the same problem, rebooting three or four times in an hour . Contacted Roberts and received the 94i , similar spec afaik. Same problem occurs each and every day or night. Constantly rebooting with the subsequent loss of playlists etc. Now I am using the 83i and the 94i is stuffed in a cupboard as it is utterly unusable . Yes I know many owners have nothing but praise for the radio but I have effectively wasted almost £200 . AFAIK, correct me if I am wrong ;) , once you receive a repair/ replacement your ability to receive a refund vanishes or is severly limited. Four devices, same problem, no fix so no point using :) Rant mode off :)

October 1, 2023
Unprompted review
Rated 4 out of 5 stars

Aerial view

Bought my Robert’s 95i through John Lewis, but needed a battery so bought this direct from Roberts.
First radio was useless on both DAB and FM. John Lewis exchanged the radio and the second one was much better, I don’t think the aerial was connected on the first one. Good sound from the radio and I like the ability to use Bluetooth and International radio. So all in all a good buy.

April 26, 2024
Rated 5 out of 5 stars

Loving my wee Roberts radio …

First off I was struck with how solid and beautifully made this wee radio is. I also bought the Roberts charger from their technical department as advised. It arrived well packaged and was dispatched and delivered very swiftly … it was also charged so that I could start using it immediately. It has a very well-rounded sound and there are lots of functions you can navigate including alarm clock, presets, DAB, FM, AUX and probably more that I’ll find out about, along the way. I’m so pleased with my purchase and friends, having seen mine, are thinking of purchasing one for themselves. Recommend

April 25, 2024
Rated 4 out of 5 stars

Product seems OK

Product seems OK - 1st time I tried to purchase website payment system seemed to be down (I had wanted to buy from Roberts directly) and this was not clear, but by next day it was back up and running.

April 30, 2024
Rated 5 out of 5 stars

Great purchase

Really happy with the device. Helps me get to sleep easily and in comfort. Very pleased with price and with how quickly my speaker arrived. Thank you

April 24, 2024
Rated 5 out of 5 stars

I found the staff and company were…

I found the staff and company were absolutely fabulous. I had given the wrong delivery address and the radio was already on its way to the wrong address. The staff stepped in and contacted the delivery and my wonderful radio went to the right home .

April 26, 2024
Rated 5 out of 5 stars

Great sound

Great sound , looks lovely too . It has really enhanced the atmosphere in our workplace . Worth the money spent as any compromise just leads to disappointment in quality .

April 25, 2024

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