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Robinhood Reviews 

16,085
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TrustScore 4 out of 5

3.9

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Review summary

Created with AI, based on recent reviews

Considering 11,792 reviews, reviewers had a great experience with this company. Many people consistently appreciate the platform because it makes investing and managing personal finances highly accessible and straightforward for everyone. Reviewers often praise the useful features, smooth trade transactions, and rewarding credit card benefits available to them. However, some customers also noted frustrations regarding customer service availability and difficulties reaching a live representative for support. A few reviewers expressed annoyance with recent interface updates, finding the new layouts clunky and much harder to navigate. Additionally, some users mentioned occasional trade execution difficulties and unexpected limitations within the mobile application.

What people talk about most

User experience

Users describe positive interactions with user experience, highlighting how easy and convenient the interface... See more

Product

Reviewers express mixed feelings regarding the product, with many praising the trading platform, features... See more

Application

Customers had ambiguous experiences with application, as many praised the intuitive design, seamless... See more

Customer service

Clients share ambiguous opinions on customer service, with some reviewers praising quick and knowledgeable... See more

Service

People report ambiguous experiences with service, as some reviewers express high satisfaction regarding... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Pros Easy to use interface. Access to after hours and 24hrs market is great.Interest on Uninvested cash is great. Tax lots selection for selling is great. Adding insider transactions data and ana... See more

Company replied

Rated 4 out of 5 stars

Banking side: love the credit card rewards of 3 percent cash back, and the ease of moving it to my trading account. I wish it would give me a higher limit. Trading side: I find the platform to be... See more

Rated 4 out of 5 stars

I love the ease of use and overall benefits of the banking, credit card, and brokerage. I really dislike how in your face betting and prediction markets are. People serious about investing are not int... See more

Company replied

Rated 4 out of 5 stars

Mostly everything is perfect... maybe add a prominent dividend tracking tab at the top of the mobile application, that would be nice. Mostly people complain about the dividend payments lagging by a f... See more

Company replied


Company details

  1. Stock Broker

Written by the company

Robinhood is on a mission to democratize finance for all. Trade. Invest. Earn. rbnhd.co/social_media_disclosures


Contact info

3.9

Great

TrustScore 4 out of 5

16K reviews

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3.9

All reviews

(16,085)

12,018 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
bonus

Rated 4 out of 5 stars

Get the Gold Card

If you already use Robinhood as your brokerage, the Gold Card is a No Brainer .3% cash back on all purchases, a 3% match on your IRA, bonus APY on uninvested cash, and the 3% cash back from your card can be directly applied to your brokerage account.Sounds like an advertisement, it is not. Would be five stars for but 2021 lives on in memory

August 5, 2026
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Reply from Robinhood

Hey Shawn! Thanks for the thoughtful review and for using the Gold Card! We're glad the cash back, IRA match, and APY perks are paying off for you. We appreciate you sticking with us and hope to keep earning that fifth star.

Rated 5 out of 5 stars

All good only missing 401k to IRA 3% match offer.

Updates that we receives immediately and, notification helps us. One part now I am missing and waiting for, your office to move 401k to IRA 3% bonus with some conditions... Hope this shows us soon.

August 5, 2026
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Reply from Robinhood

Thank you for your review! We'd like to learn more about what you're seeing and help where we can. Please email our team at reviews@robinhood.com, and we'll be happy to help from there!

Rated 5 out of 5 stars

Easily the best banking app I have ever…

Easily the best banking app I have ever used. I absolutely love my Robinhood Credit Card and checking account. The seamless integration to my investment profile is perfect. And the benefits I get are a bonus!

August 5, 2026
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Reply from Robinhood

We're thrilled you're loving your Robinhood Credit Card and checking account, and that the seamless connection to your investment profile is hitting the mark. That integration is something we've worked hard on, so knowing it feels perfect for you is incredibly rewarding, Aiden. Thanks for being part of the Robinhood family!

Rated 5 out of 5 stars

My IRA transfer bonus

My IRA transfer bonus, the monthly interest rate, ease and speed of trading.

August 5, 2026
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Reply from Robinhood

Love to hear it! Building a safe, reliable spot where you can grow and manage your money for the long haul is what we’re all about. Thanks for sticking with us!

Rated 5 out of 5 stars

Great Road Map

I have suggested various things over the years and you have implemented all of them. Anything I suggest you are probably already working on. I use the platform as a secondary savings/investing account while my 401k is with Fidelity. Angel investing funds are my new favorite addition that you've included. The only thing I don't love is the decrease in hysa compared to the market, you used to lead the market. Now I have to jump through hoops for a bonus. I get you are a business and want to increase assets on the platform but if there isn't a better place it will happen organically. I have 8k in another account and it doesn't seem worth it to move for a short term boost. Thanks for making the best platform available.

August 5, 2026
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Reply from Robinhood

Thank you so much for the thoughtful, long-term feedback, Sean! We're so glad the platform, including our angel investing funds, has been a great fit for you over the years. We hear your thoughts on the HYSA rate and the bonus requirements; we'll pass this along to our product department. Thanks for continuing to be part of the Robinhood community!

Rated 5 out of 5 stars

this is my favorite brokerage…

this is my favorite brokerage app/account. easy to use, understand, and i'm able to make trades easily without having to jump through a bunch of screens, etc. i've also been able to purchase IPOs when my friends with other brokerage companies havent so that's a bonus :)

July 1, 2026
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Reply from Robinhood

Thanks so much for your review. We’re thrilled to hear Robinhood is your favorite brokerage app and that you’ve found it easy to use, understand, and trade on without having to jump through a lot of extra screens.

We’re also glad to hear that access to IPOs has been a standout benefit for you. It’s great to know that experience has added even more value for you.

Thanks again for sharing your feedback and for your support.

Rated 5 out of 5 stars

Love it

Love it! You couldn't make it more easier for people to get into investing. Getting the highest interest rate is also a huge bonus. Thank you.

July 24, 2026
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Reply from Robinhood

Thank you for the kind words! Knowing that the platform is making a positive impact on your financial journey truly makes our day. We appreciate you!

Rated 5 out of 5 stars

Takin’ It Easy

Robinhood just makes it easy to invest. Easy to research. The interest on cash for Gold members is a bonus. The cortex feature is very helpful.

July 24, 2026
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Reply from Robinhood

So glad to hear you're enjoying the platform, Davis! The Cortex feature and interest on your cash are some of our favorites too, both great perks for staying informed and making the most of your money. Thanks for being a Robinhood customer!

Rated 5 out of 5 stars

Easy way to invest

Robinhood is an excellent way to easily invest in stocks and cryptocurrency. The layout is easy to view and the process of buying and selling is easy and fair. Plus, there are bonus benefit events as a Gold member. You can use the free version or upgrade to Gold at a very reasonable $50 per year.

July 24, 2026
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Reply from Robinhood

Hi ScubaSteve! Thanks a lot for the review! This means a lot. We're happy to hear everything is working for you 💚

Rated 1 out of 5 stars

Overall customer assessment

Overall, I feel Robinhood provided good bonus offers although WeBull provided better ones two years ago but I chose Robinhood because I thought it would be more Progressive overall. However, Robinhood still lacks the ability to provide contingent, beneficiaries, also known as secondary beneficiaries for all accounts types of ownership whether it is individual ownership or retirement ownership whereas WeBull, Fidelity, etc. provide that functionality to all customer accounts. Also of the drawback of the Robinhood experience is that the Robin Hood gold account does not provide for automatic reinvestment of the 3% reward points to apply towards additional investment in accounts, like individual, joint, brokerage, and retirement accounts were Fidelity Investments does provide that for the Fidelity rewards fees for Visa signature reward card, and his result customers have to go through a tedious manual process of requesting reinvestment on an ongoing continuing basis forever. Yet Robinhood automatically applies 3% reward points towards their Credit Card statement instead which is not give their investors the opportunity to growth their money rather than applying it against a debt.

Additionally, Robinhood does not allow for mutual funds transfers to their accounts without selling theirmutual funds, and having investors have to pay for-unrealized capital gains taxes rather than have any smooth nontaxable transfer of assets to Robin Hood’s investment structure.

In summary, Robin Hood’s lack of progressiveness, I know all these above issues because me and other large premium customers to have to move funds to other brokerage houses that have their systems already in place.

July 24, 2026
Rated 5 out of 5 stars

Love it

Love it! Bonus when transferring IRA is awesome. It would be six stars if i could get the credit card!

July 23, 2026
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Reply from Robinhood

So glad to hear you enjoyed the IRA transfer bonus! We hear you loud and clear on wanting to get your hands on the credit card as well, and we'll be sure to pass that excitement along to our team. Thanks for being a part of Robinhood!

Rated 5 out of 5 stars

I think Robinhood is great

I think Robinhood is great. Has allowed me to learn about stocks and cryptos, market, etc. Bonus perk having the app and playing around sent me an invite to their credit card and its my favorite one. Plus the gold color metal is defs a flex. Rewards are solid too. Makes it fun and easy to use. I recommend to anyone who asked. Also makes me feel like I'm in a VIP credit card club. Only thing I can say maybe downside is wish I won one of the biggest prize giveaways :) others super happy with the app and the card. Thanks

July 23, 2026
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Reply from Robinhood

This made our day, thank you! We love that Robinhood has been part of your journey learning about stocks and crypto, and that the credit card has become a favorite (that gold metal flex is well-earned 😄). Hearing that you recommend us to others and feel like part of the club is exactly the experience we're going for. And hey, there's always next time on the giveaways — fingers crossed for you! Thanks for being part of the Robinhood community.

Rated 5 out of 5 stars

I really like the OS

I really like the OS. So easy to use and understand. Obviously zero fees & commissions is a huge bonus too!

July 23, 2026
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Reply from Robinhood

Awesome to read! We put a lot of work into making the setup simple and keeping costs down so you can keep more of your money working for you. We appreciate the support!

Rated 4 out of 5 stars

I like working with the Robinhood but you asked for feedback

I like working with the Robinhood team. I gave 4 rather than 5 because I’m a tough grader and there are a couple of things I have trouble with. Namely, I feel it should be made easier to place a limit trade, as easy as making a market trade. I prefer to enter limit orders but often I’m unable to figure it out
2. I wish it were a bit more convenient to contact a live person. Sometimes I’m trying to place a trade, time is important, but I have a question about my account. Waiting for a call back is fine if not somewhat time sensitive, but times it is.
3. When a bonus is paid for transferring shares to HOOD from Schwab for example, I would like to be advised on what day can I move those shares to another Robinhood account (I.e. single to joint) without incurring a penalty due to time since transfer in. Please inform me the date when transfers that resulted in a bonus payout is free of any transfer related penalty. Thanks very much. You have a great shop! best wishes, p

July 23, 2026
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Reply from Robinhood

Thank you for the kind words and detailed feedback! We hear you on making limit orders easier to place, having quicker access to live support for urgent trades, and wanting clearer dates on transfer bonus holding periods. We'll make sure to pass these suggestions straight to our team!

Rated 3 out of 5 stars

RH review

I don't like the push for gamification of investments. Robinhood unduly pushes their customers into options, crypto, and prediction markets. Sure, people are free to go there, but it really underplays the risks that there are to the financially uneducated vrs the Wall Street pros that they are betting against.

I don't like that I can not see all the details of my portfolio on one page. That is, I want to see a table showing my investment, # shares, current price/share, purchase $ total, current total dollar, cap gain/loss on one page. So I see it all. I find it frustrating to have to see current price per share, and then you need to go to a different page to see the total equity, then need tap to see the total equity $, then need to tap again to see my return -- I want it all on one page. With Vanguard, Schwab, and Fidelity, you can see those details on one page. Robinhood, you can not.

I think Robinhood's "FDIC insurance" on the checking account is a bit misleading. Any checking account I have with Robinhood would not be truly FDIC insured; rather, it's a pass-through FDIC Insurance. If Robinhood or another 3rd party fails and fail to maintain records or loses records of my account, I will lose all my money, which is not true if I put my money directly into a true FDIC-insured institution like a traditional bank or Credit Union. I think Robinhood is misleading by saying that they have FDIC insurance, and I doubt their customers really understand the difference.

On the positive side, Robinhood has really good "bribes" or "incentives" giving you 3% of your investment as a bonus to transfer those assets to their custodian. That's a massive 3% return on top of whatever you are already getting. That's a huge bribe.

The Robinhood Gold credit card with a massive 3% cash back into your brokerage account is huge. The closest you can find to this is Fidelity Rewards at 2%. Other cards don't come close. Some offer 5% return, but when you pull back the covers and look at the details, you see that the 5% is only on some categories of stores; the rest is a piddly 1%, so overall you don't get much. No question in my mind that the Robinhood Gold card is the best deal of any credit card. But, like all credit cards, you are making a deal with the devil. You must always pay the card balance in full each month; if you fail even once, you get hit with a massive 30% APR. Don't ever carry a balance with any credit card; that's where you lose big time.

July 20, 2026
Rated 5 out of 5 stars

Ease of use and the generous amount of…

Ease of use and the generous amount of information makes the ap easy to use and provides multiple ways to be a successful investor. The contests, perks and competitive intrest rates are an add bonus.

July 16, 2026
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Reply from Robinhood

We're happy to hear it, Craig! Thank you for being a part of Robinhood!

Rated 3 out of 5 stars

I like the 3% bonus on Roth IRAs

I like the 3% bonus on Roth IRAs, but I can not contribute directly to a Roth IRA and the 5 year lock up on contributions is a long time. If there was a way to avoid tax on the IRA bonus with a backdoor IRA route I would be more interested in doing it. I would also like to see the option of blocking the ACATS transfer out process as a security feature.

January 14, 2026
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Reply from Robinhood

Thanks for sharing your feedback! We appreciate you taking the time to let us know and will be sure to pass it along to our team.

Rated 5 out of 5 stars

Great Experience

I've been a customer for a little over 2yrs. I have a Brokerage, Trad IRA, Roth IRA and the Gold CC with RH. Been a gold member this whole time as well. Wasn't sure what to expect at first, but I've definitely fallen in love with the platform. The live charting is incredible, love the dark mode. I'm more of a desktop user, but the app is just as nice. Pretty much everything is super easy to execute. Really glad tax lots were introduced recently. As a buy and hold investor, I stay away from the gamification (prediction markets, etc.) just not a huge fan of it in general, but that's just me. Definitely digging the more traditional brokerage capabilities that weren't around at the beginning. I've setup recurring investments in my brokerage and Roth IRA with no complaints. The RH gold card is my daily driver, no issues with purchases, refunds or transferring the cash back to my brokerage. Loving the IRA match bonus, really hope it continues. Was the main reason I switched from Fidelity in the first place. I would have tried out the banking, but unfortunately I live in CA and am subject to state taxes on interest earned. Therefor, I do prefer the CMA at Fidelity because it let's me invest in government treasury bill mutual funds and ETF's to avoid state taxes. As far as what I'd like to see more of, just continue to add features and capabilities that the heavy hitters provide (Fidelity, Schwab, Vanguard) and give the buy and hold investors like myself no reason to ever leave. Keep up the good work.

Thanks,
Jeff

July 15, 2026
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Reply from Robinhood

We’re glad to hear you had a good experience, and we appreciate you sharing that with us! Thanks for giving us the chance to help.

Rated 3 out of 5 stars

I send out invites to my friends so I…

I send out invites to my friends so I can get an added bonus stock and they are having big trouble trying to open account with you

July 10, 2026
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Reply from Robinhood

We apologize that this process hasn't gone as smoothly as expected. We'll be happy to review your referral's applications. They can email us at reviews@robinhood.com so we can take a closer look.

Rated 3 out of 5 stars

Features wanted.

Features wanted.
1. I’d like to be able to manage both my accounts and my spouse’s accounts without logout/login again.
2. Like to be able to trade some common mutual funds.
3. Remove the auto deposit requirement for banking to get the bonus.

July 15, 2026
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Reply from Robinhood

Thank you for the great suggestions, Jianping! We appreciate your notes on mutual funds and your desire to manage your account as well as your spouse's. Feedback like yours helps us figure out what to build next, so we'll pass this along to the right team for review!

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