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Robinhood Reviews 

16,074
•
TrustScore 4 out of 5

3.9

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Review summary

Created with AI, based on recent reviews

Considering 11,792 reviews, reviewers had a great experience with this company. Many people consistently appreciate the platform because it makes investing and managing personal finances highly accessible and straightforward for everyone. Reviewers often praise the useful features, smooth trade transactions, and rewarding credit card benefits available to them. However, some customers also noted frustrations regarding customer service availability and difficulties reaching a live representative for support. A few reviewers expressed annoyance with recent interface updates, finding the new layouts clunky and much harder to navigate. Additionally, some users mentioned occasional trade execution difficulties and unexpected limitations within the mobile application.

What people talk about most

User experience

Users describe positive interactions with user experience, highlighting how easy and convenient the interface... See more

Product

Reviewers express mixed feelings regarding the product, with many praising the trading platform, features... See more

Application

Customers had ambiguous experiences with application, as many praised the intuitive design, seamless... See more

Customer service

Clients share ambiguous opinions on customer service, with some reviewers praising quick and knowledgeable... See more

Service

People report ambiguous experiences with service, as some reviewers express high satisfaction regarding... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Pros Easy to use interface. Access to after hours and 24hrs market is great.Interest on Uninvested cash is great. Tax lots selection for selling is great. Adding insider transactions data and ana... See more

Company replied

Rated 4 out of 5 stars

Banking side: love the credit card rewards of 3 percent cash back, and the ease of moving it to my trading account. I wish it would give me a higher limit. Trading side: I find the platform to be... See more

Rated 4 out of 5 stars

I love the ease of use and overall benefits of the banking, credit card, and brokerage. I really dislike how in your face betting and prediction markets are. People serious about investing are not int... See more

Company replied

Rated 4 out of 5 stars

Mostly everything is perfect... maybe add a prominent dividend tracking tab at the top of the mobile application, that would be nice. Mostly people complain about the dividend payments lagging by a f... See more

Company replied


Company details

  1. Stock Broker

Written by the company

Robinhood is on a mission to democratize finance for all. Trade. Invest. Earn. rbnhd.co/social_media_disclosures


Contact info

3.9

Great

TrustScore 4 out of 5

16K reviews

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3.9

All reviews

(16,074)

11,937 reviews in the last 12 months

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bonus

Rated 5 out of 5 stars

With Robinhood you can trade

With Robinhood you can trade, actively, in real time. With other brokerage platforms it was clear the user experience was based around the buy and hold crowd.

Love the energy around Robinhood Chain. I hope that multiplies.

I recently moved multiple accounts to Robinhood, literally at the click of a few buttons. The bonus transfer incentive to move was real, and the process could not have been any easier.

October 27, 2026
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Reply from Robinhood

We’re thrilled to hear you’re enjoying Robinhood’s active trading experience and the excitement around Robinhood Chain! It’s great to know your account transfers were seamless and that the transfer incentive made the move worthwhile. Thank you for choosing Robinhood and for being part of our growing community! 💚

Rated 3 out of 5 stars

Two points

Two points: The pros and cons. Pros--The app is well laid out, the APY is decent and the kickers that bump it up .25-.5% are a nice bonus, and it is easy enough to move cash around between accounts. Cons--Customer service is non-existent outside of texting; and even then it is spotty. Being able to speak to, or at least reach a representative would lend a LOT of clout ot Robinhood vs other brokerages or brick and mortar banks in the users region. If I felt as though I could contact AND resolve an issue with my account more readilly; I would be more keen to invest another $100k+ but I still have some trepidations about the app and support.

October 25, 2026
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Reply from Robinhood

Thanks for the feedback, Mike! We're glad you like the app layout and rates, and we're always looking for ways to improve our support options. We’ve passed your notes along to our product team. As a reminder, you can always request a callback from our team anytime in the app.

Here’s how to contact us: rbnhd.co/how-to-contact-support

Rated 1 out of 5 stars

I lost over $1,000 like in a week…

I lost over $1,000 like in a week that's pretty terrible I think this company should let new customers trade with non real money in the beginning to get them started or offer some type of bonus

October 25, 2026
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Reply from Robinhood

Thanks for the review and feedback, Ejayphila. We’re sorry to hear about your experience, and we know how frustrating market losses can be. We are always looking for ways to improve, so we really appreciate your feedback regarding paper trading/demo accounts for new investors. We’ve shared your suggestion directly with our product team!

Rated 4 out of 5 stars

I’ve had two transfer issues recently

I’ve had two issues recently. One, an inability to transfer money from an old Roth IRA into new Robinhood account Transfers are only done via some acronym labeled format. The Roth was so old, was held at a mutual fund company that didn’t use that style transfer. I ended up having to transfer it to Schwab. The other issue was trying to transfer cash from a money market account at a credit union into a regular brokerage account at Robinhood for a Gold Member bonus. Robinhood didn’t have a mechanism to allow me to connect to the credit union’s money market account. I did a workaround by transferring through my regular bank and then on to Robinhood.
Otherwise pretty happy with phone app and the web capabilities.

October 1, 2026
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Reply from Robinhood

We really appreciate your constructive review, Kristina! We're happy to hear you're pleased with the app and web experience overall, but we hear you loud and clear regarding the transfer limitations you ran into. Thank you for letting us know how we can improve our account linking and transfer features!

Rated 3 out of 5 stars

AI assistant is lacking

Your customer service support is not very informative. I tried several times to tell your AI assistance about a transfer issue but didn’t quite get it. I’m stuck with Robinhood because of the bonus requirements. However, I’ll minimize my interactions.

October 17, 2026
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Reply from Robinhood

Thank you for sharing your experience with us. We are sorry to hear about your frustrating time with our AI assistant regarding your transfer issue, and we completely understand your disappointment. We would love the opportunity to look into this transfer for you and make things right. Please email us at reviews@robinhood.com so we can take a closer look into how we can help.

Rated 5 out of 5 stars

Smooth IRA transfer and great platform to use

I recently moved both my IRA and my wife's IRA over to Robinhood, and the whole process couldn't have gone more smoothly. The transfer was straightforward from start to finish, with no hiccups or long waits, and the promotional bonus for transferring was a generous and welcome extra.

Since getting set up, I've found both the mobile app and the desktop version clean, intuitive, and easy to navigate. Everything is where you'd expect it to be. I especially appreciate the real-time price updates, which make it easy to stay on top of our accounts without hunting for information.

If you're thinking about consolidating or moving retirement accounts, I'd recommend giving Robinhood a look. Five stars from us.

October 5, 2026
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Reply from Robinhood

Hi William, we really appreciate your thoughtful review! We're thrilled that the IRA transfer process and promotional offer exceeded your expectations. Thanks for consolidating your accounts with us and for recommending our platform!

Rated 4 out of 5 stars

Staff were able to work out the issues

Staff were able to work out the issues. Communication could have been a bit better as I was receiving emails that support had closed my case and the bonus hadn't been resolved, but the background ticket may have still been running. Either way two reps said they would email me with updates and never did. The third rep however did keep me up to date and follow through.

October 13, 2026
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Reply from Robinhood

We’re glad to hear your bonus issue was ultimately resolved, but we sincerely apologize for the time it took to resolve this. We truly appreciate your patience, and we’ve logged your feedback on keeping our support updates clear and reliable, Jarrid. Thank you for being a valued Robinhood customer!

Rated 4 out of 5 stars

I like the interface of the app, hate getting hounded to transfer accounts

I like the interface of the app. It feels modern and easy to use and understand. I have no complaints there.

I wish I could make automatic IRA deposits less than $20 per day.

The worst part about robinhood is how much I get hounded to transfer my other accounts into robinhood. 95%+ of my investing is done in robinhood already and I’m not going to pay the fee to transfer a sub $50 account from another broker for a 2% bonus. If I wanted to do it then I would have done it by now. I wish the incessant begging to transfer accounts would end. It’s obnoxious.

October 17, 2026
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Reply from Robinhood

Hi Collin, thanks for the review! We're happy you find the app modern and easy to use. We hear your feedback about transfer prompts and deposit minimums loud and clear, and we'll pass this along to our team to help improve your experience!

Rated 1 out of 5 stars

Referral link scam

Robinhood advertises their referral system, but it's not working.
I used a referral link, did everything as I supposed to do and now the bonus is not paid out to my friend.
They said: Oh you didn't use the referral link, sorry that's your fault.
Cannot recommend this BS.
Stay with good crypto brokers, not those cheapskates

October 16, 2026
Unprompted review
Rated 1 out of 5 stars

Just discovered you cheat us on my…

Just discovered you cheat us on my credit card points, by reducing bonus from 3% to 2% if one chooses automatic redemption to statement. Lame and deceptive. No other credit card company pulls a stunt like that.

October 12, 2026
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Reply from Robinhood

Hey Glenni! We sincerely appreciate you taking the time to share your honest feedback. We’re truly sorry to hear about your experience, as this is not what we wish for you at all. Please feel free to reach out to us at reviews@robinhood.com, and we would be more than happy to look into this further for you!

Rated 5 out of 5 stars

Love the app and the website

Love the app and the website. Makes investing easy! Easy to track the ups and the downs, and the 3% match is a great bonus!!

October 7, 2026
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Reply from Robinhood

Thanks so much for the awesome review! We're thrilled to hear that the app, web experience, and 3% IRA match are making investing both easy and rewarding for you. We appreciate your support!

Rated 4 out of 5 stars

Overall good, but with rough edges

Overall good, some rough edges

Good:
- Great cash back CC
- Virtual cards
- Bonus on money transfer in
Bad:
- Year-ish wait for credit card
- Limit on CC is absurdly low, no way to raise
- No phone support

October 6, 2026
Rated 4 out of 5 stars

Robinhood

What Robinhood is, and what it offers, it does really well, I have no complaints about the base features and what it was designed to do. I will say, that their bonus giveaways and other items could be slightly more organized, maybe sending confirmations when an event is closed and that you have been entered and what days to look for a winnings email. Right now it's pretty vague.

October 1, 2026
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Reply from Robinhood

Hey Mitchell! Thank you for taking the time to leave such a helpful review! It is great to know that the core features of the app are serving you so well, and we appreciate your honest feedback on our promotional campaigns.

Clear communication from start to finish during special events is essential, and adding explicit entry confirmations and follow-up dates is a great callout. We take feedback like this seriously as we work to polish every aspect of the app.

Thank you for sharing your thoughts with us, and thank you for being a valued Robinhood customer!

Rated 5 out of 5 stars

Fantastic All-In-One finance app

UI is amazing, trading made easy, just got the gold card and loving it. Thinking about using the banking but a welcome bonus would definitely get me to switch over to robinhood banking. Just moved my retirement accounts over and love that they give a match. Would be really awesome if you guys came out with a budgeting feature like Monarch. Seriously though, welcome bonus for banking and a budgeting feature would be fantastic.

September 28, 2026
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Reply from Robinhood

Messages like this give our product teams a clear roadmap! We’re so glad the platform design, Gold Card, and IRA match are delivering great value for you. Bringing budgeting tools and banking incentives into the ecosystem is a brilliant way to make managing all your money seamless. Feedback like yours directly drives what we build next, so thank you for sharing these ideas with us, Marc, and for being with Robinhood!

Rated 3 out of 5 stars

App only showing one category of all my stocks

I like the all the options for investing money including prediction markets and crypto. The 2% match for Roth IRA was nice bonus. I hate the app for displaying the stocks with only one view allowed at once (like equity amount or % change, etc). When I look at my portfolio on the app, I would like to see today's gain and the total gain at the same time. I hate clicking each stock for this information. This is a normal feature for Fidelity, Etrade, and Schwab. If I could get this feature, I would probably transfer more money to Robinhood.

September 29, 2026
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Reply from Robinhood

Thank you for taking the time to share your feedback! We're glad you're enjoying our prediction markets, crypto offerings, and IRA match, but we hear you loud and clear regarding portfolio view options. Having the ability to see today's gain and total gain simultaneously is great feedback, and we'll pass your suggestion directly along to our product team. Thanks for being part of Robinhood!

Rated 5 out of 5 stars

Excellent platform

Excellent platform. Easy to use. The credit card is a bonus add on with the rewards program.

January 27, 2026
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Reply from Robinhood

We’re delighted to hear you’re enjoying the platform's simplicity and maximizing your credit card rewards. Glad to have you with us, Greg!

Rated 5 out of 5 stars

The rewards are great and haven't seen…

The rewards are great and haven't seen too many banks giving better rewards. It would be nice to have a referral bonus for any accounts opened with you.

September 24, 2026
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Reply from Robinhood

We’re glad to hear you’re enjoying Robinhood’s rewards! We also appreciate your suggestion for a referral bonus when friends or family open additional accounts with us. We’ll be sure to share your feedback with the appropriate team. Thanks for being part of the Robinhood community! 💚

Rated 4 out of 5 stars

I love the bonus cash but don't like…

I love the bonus cash but don't like the trading restrictions on IRAs. At Charles Schwab and ETrade I was able to sell a security in my IRA and buy another the same day even though the sell order hadn't settled. At RH I have to wait till the first sell trade settles (1 day) before I can reinvest the money.

September 21, 2026
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Reply from Robinhood

Hey David! We hear you loud and clear. Thank you for taking the time to submit this feedback! Waiting a full day to reinvest your funds inside your IRA can cause missed opportunities, and we appreciate you bringing this comparison to our attention.

Here is a quick look at why this happens and how to adjust your setup:

Cash Settlement (T+1): On standard Cash IRAs, Federal Reserve and SEC regulations prohibit purchasing new securities with unsettled proceeds to prevent Good Faith Violations.

Instant Reinvestment Access: You can check your account settings under Account > Investing to ensure Instant Settlement / Limited Margin trading is active for your IRA, which allows you to reinvest proceeds immediately upon sale without waiting for T+1 clearing.

We're sharing your review directly with our retirement product leaders to help refine our cash clearing flows. Thank you for being a valued Robinhood customer!

Rated 5 out of 5 stars

Excellent mobile trading app

It’s easy to use, has better customer service, and is excellent for trading stocks, ETFs, and options, although it’s somewhat limited when it comes to bonds and mutual funds. Margin rates are in the medium range. However, it offers a 3.35% cash yield and a 3% IRA match with a Gold account for $5/month. Gold members also get access to Cortex, an AI-powered trading assistant, as well as Level II market data. Seasonal bonus offers are also hard to pass up.

September 17, 2026

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