Robinhood Reviews 4,284

TrustScore 1 out of 5

1.2

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Most reviewers were let down by their experience overall. Many people were dissatisfied with the customer service, finding it unhelpful and difficult to reach a real person. They also encountered issues with payments, including unexpected charges, and difficulties with withdrawals. Customers frequently reported problems with the overall service and user experience, such as difficulties with account management, including unexpected account closures or restrictions on fund access. The website was often criticized for poor functionality, making it hard to update information or download documents.

What people talk about most

Payment

People report negative experiences with payment, frequently encountering issues such as unexpected delays and... See more

Customer service

Users describe negative interactions with customer service. Many reviewers report non-existent or useless... See more

Service

Consumers express significant dissatisfaction with the service. Many report issues such as frozen accounts... See more

User experience

Reviewers consistently express extreme dissatisfaction with the user experience. Many describe it as... See more

Website

Customers had negative experiences with the website. Many reviewers found the platform to be unprofessional... See more

Reviews shaping this summary

Rated 1 out of 5 stars

What Number is 1-800-653-8000 Help Instant?$$live chat$$ Ticketmaster. We’ve advocated a range of Ticketmaster cases, from bad seats to botched refunds.+1-(844)-530-3001 Our latest involves someone w... See more

Rated 1 out of 5 stars

I have been able fo access my ACTIVE credit card for 3 weeks. Despite emailing every day, no one has called me or given me any indication of what they are doing to remedy and there us no number t... See more


Company details


Contact info

1.2

Bad

TrustScore 1 out of 5

4K reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

If I could give this platform 0 ⭐'s!

If I could give this platform 0 ⭐'s!! Completely rigged prediction markets in crypto!! Twice n a row. Was above my prediction 300 plus, 2 minutes before. Closes. Then with one minute it goes just a point under. Right after close, what do you know!! Right back up! Plus there spreads are ridiculously huge!! DO NOT USE!CRAP!!!

February 28, 2026
Unprompted review
Advertisement
Rated 1 out of 5 stars

The app's design including frequent…

The app's design including frequent notifications and strong visual cues made market movements feel more dramatic which can encourage emotional decision making. The constant red and green signals created pressure to react quickly. Personally, I prefer a calmer interface that supports a more measured long term approach, so i've decided not to continue using it.
I am choosing to stay focused on the strategy that has been working for me and has already resulted in multiple withdrawals on #Goldbloom Iaboratories#. It aligns beter with my expectations and overall approach.

February 28, 2026
Unprompted review
Rated 1 out of 5 stars

Bad experience with Robinhood and support

Extremely bad experience with Robinhood. As a European user, I took advantage of their 5% APY offer for the savings account.

It for sure sounds great at first but a few days after I deposited a 4-digit amount of money to the savings account, I got an email that unusual activity was detected and that I need to do the verification again.

I of course did that and never heard back while my account was locked. I didn't even try to withdraw funds, so not sure what the unusual activity is about besides me being on vacation.

I contacted their support team at the only available email address available in my locked app screen. No reply for days and then I contacted another email which I found online. They replied quickly that my account will be closed with an interesting statement:

"As part of the account closure process, we’re writing to let you know that remaining crypto positions in your account will be liquidated and, if eligible, funds will be returned to their original depositing source. If funds can’t be returned to their originating source, they may be held indefinitely in the Robinhood account."

How can a company say "If funds can’t be returned to their originating source, they may be held indefinitely in the Robinhood account." and delay the process to withdraw my funds for no reason?

I'm currently not able to withdraw funds and submitted a formal complaint and will be contacting the Bank of Lithuania after that soon.

Therefore a warning from my side: If you want to take advantage of the 5% savings account and you think it's flexible, it might be in theory. But definitely not in a real life scenario.

In my opinion it wasn't worth the stress.

February 28, 2026
Unprompted review
Rated 1 out of 5 stars

Been using Robinhood for a few years…

Been using Robinhood for a few years and it was fine.. Recently I had an old phone stolen that was logged into several accounts and whoever started the process.. Anyways, alerts were triggered and Robinhoods customer non-service ghosted me, closed my account and won't release my incoming crypto that had cleared the block chain but not completed the review process.. So I got robbed by Robinhood for being victimized by someone . They offer absolutely no explanation or anything..

February 24, 2026
Unprompted review
Rated 2 out of 5 stars

Why is my account with $87k balance on…

Why is my account with $87k balance on reviews for months??? i deeply regret investing with Robinhood , i paid $5k to Pay Mine, I literally did nothing , I got back $6500 in few days . The right information is really important for accelerated growth . Robinhood needs to do better or they will loose all there investors .

February 27, 2026
Unprompted review
Advertisement
Rated 1 out of 5 stars

Clearly a bunch of scammers

Clearly a bunch of scammers. I keep getting notifications in my email that somebody's trying to log into my account. An account I never created. Called customer service three times to have it looked at and they just laugh at me. What a freaking joke!

February 26, 2026
Unprompted review
Rated 2 out of 5 stars

Not a Good Platform for Trading Options -Zero Interest Paid on Collateral

This is not a good platform
to trade options -especially 'Cash Secured' Puts. It's actually a little sneaky since no mention on the site that you will essentially lose 3.5% on your money if you sell cash secured puts. So for example each year you sell these cash secured puts at a strike price which when/if exercised will mean you are on the hook for $100k. What happens then is your collateral ($100k) will be transferred to some kind of holding account & you will receive no interest on that... At today's interest rates you will lose therefore $3500... This is a huge sum & could easily determine whether your trade is profitable..
This is not a practise which is wide spread across brokers & it really is sharp practise as the company's mission statement encourages you to think it is a genuinely low price brokerage & is on the side of the retail investor. There is absolutely no mention of this practise anywhere on the app & therefore you will only discover this after placing your first trade.. It's really sneaky & not becoming of Robin hood... Other brokers do not do this - 'Inter Active Brokers' (IBKR) for example & others will pay you full interest on your money held as collateral. It's really a scandal to deceive clients in this way -we are talking about large sums of money here...Come on Robinhood -do the right thing.....

February 25, 2026
Unprompted review
Rated 1 out of 5 stars

Robinhood

Robinhood - 1 Star


I’ve been a long-time user with years of trading experience, managing my own funds—never borrowing margin. I held a long-term call option up 120%, fully within my means. Yet, when I tried to place a modest $90 options trade (three contracts), Robinhood restricted my ability to open new positions. Support admitted it was their mistake, but provided no explanation—only that the decision was “final” with no appeal process.

To resolve this, I’m forced to sell $10,000 of my stock positions—carefully built over time—because they stripped my options access without cause. The “agent couldn’t even” say why, claiming he didn’t know the reason and had no control. This is unacceptable: no transparency, no accountability, and no respect for a loyal customer who’s invested time and money. Their platform and support are basic—barely above the lowest level of trading apps, nowhere near a professional “brokerage.”

Robinhood’s disregard for users is glaring. I expected better. Highly disappointing.

February 24, 2026
Unprompted review
Rated 1 out of 5 stars

My account has been in review for a month

My account has been in review for a month and I can’t get ahold of anyone at Robinhood. Their chat bot is worthless trying to find out anything, it just states the obvious that my account is pending review. I can’t even delete the account with them or Plaid as it must be a secret on how to do that. The chatbot gave instructions which are worthless as well since how it states to delete an account, the process steps aren’t even there. They were supposed to send me an email with all my correspondence with their chatbot and that didn’t even happen. I highly DO NOT recommend Robinhood to anyone.

January 31, 2026
Unprompted review
Advertisement
Rated 1 out of 5 stars

I wished I read reviews before I signed…

I wished I read reviews before I signed up with Robinhood. I was a victim of fraud and lost $1,000 (a lot of money for me). They called me a "participant" and offered no assistance or concern. Accounts closed, good bye. And forget about talking to a human. I wish I could write something positive.

February 9, 2026
Unprompted review
Rated 1 out of 5 stars

Misleading Options trading availability

The advertise options trading in the UK as a feature, but this is secured behind a questionnaire, that locks you out for 30 days if you admit that you are a retail investor with limited experience.
Given that this is the marketing they use to draw you in it is misleading, and does not lock you out until after you have deposited money. Had to spend an hour with customer support to get the money I deposited out due to issues with their site

February 17, 2026
Unprompted review
Rated 1 out of 5 stars

The app is designed to make you…loose

The app is designed to make you constantly engaged, from the notifications and the red screen when your stock goes down a little bit it looks like your investments are really doing bad, causing emotional trading. Same with the green and the FOMO on a big move, to just become liquidity. I will definitely never use this app again as I am not a gambler.

February 17, 2026
Unprompted review
Advertisement
Rated 2 out of 5 stars

Poor support, inaccurate information.

After poor support I decided to transfer my Roth account to another service. I still have cash that isn't transferred with transactions stuck as pending (while other transfers initiated later have completed), and customer service giving me information that contradicts what is shown in the history.

February 12, 2026
Unprompted review
Rated 1 out of 5 stars

My money is being help hostage because i lost my device

The most frustrating thing ever. I lost my phone in an accident and got a new phone. Since then I am unable to log into my Robinhood app because it does not recognize my device. There is no way to speak to a customer support rep without first logging into the app. They have held my money hostage and are denying me access to it, unless I connect my bank account to a 3rd party 'Plaid' or verify my identity by letting them scan my drivers license and a 3-point selfie, which I never agreed to this when I first signed up for the app. Wait till you read the terms and conditions of the 'verify by bank account' and 'Verify with ID' the information that you are FORCED to give permission to them sharing is a total invasion of privacy. I final tried the 'Verify with ID' route, they took pictures of my ID and 3-point selfie, and STILL denied me access to login to the app! I feel completely violated - do yourself a favor and Run away from Robinhood while you still have the chance!

February 12, 2026
Unprompted review
Rated 1 out of 5 stars

Well every thing seemed to be go I ng…

Well every thing seemed to be go I ng fine and then I got a message about a money transfer I loged in and they took more then half my money for maintenance fees when there was not supposed to be any and when I tried to reach out to customer service I got redirected and now the app won't open so all my money is gone

February 11, 2026
Unprompted review
Advertisement
Rated 1 out of 5 stars

Stole $2000

Stole $2000

They havestolen $2000 from my account and now not returning.

This company is a complete scam, and i am unable to contact them becuase their is no way. Evertyimg i call the,m they say logi,n but they have deactivated my account.

I will be hiring a lawyer soon, even if I have to pay my entire savings, I will make sure they dont do this to anyone else. I have all the proof from my bank and my robinhood account and I am pretty sure its their routine to scam their customers like that.

Thanks

February 10, 2026
Unprompted review
Rated 1 out of 5 stars

They locked my account

They locked my account. Even they say it will stay open after I upload the statement. No way for me to reach a Rep crazy.

Don't try it out. I have already...:(

February 8, 2026
Unprompted review

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look