Robinson Reade Reviews 

119
TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

We have been very pleased with all members of the team for their professional and helpful advice on the phone or in person. Always kept up to date with information to put our minds at rest with any is... See more

Rated 5 out of 5 stars

I’m not sure how to begin to express my gratitude and admiration for Robinson Reade They have truly been exceptional as my choice of estate agents to sell my home. They have helped me above and bey... See more

Rated 5 out of 5 stars

Robinson Reade always go above and beyond - would highly recommend their services! They were both our sale and purchase agent and Donetta went out of her way to help fix a legal boundary issue on our... See more

Rated 5 out of 5 stars

Robinson Reade sold our flat very quickly. Good marketing material and a video was used to help. Once we received an offer, Robinson Reade chased everything and kept their finger on the pulse throu... See more

Company details

  1. Real Estate Agency

Written by the company

We first opened our doors back in 2004. We're now based in Park Gate, with services extending across the beautiful stretch of land we've endearingly named 'the Strawberry Coast' in honour of its rich strawberry-growing history. As a proud independent agency, we're not governed by head office targets, meaning we can advise clients on what's in their best interests and not because we need to hit a corporate sales figure. As PropertyMark agents we're independently regulated, adhere to qualification standards, and follow a strict Code of Conduct. This means we're accountable to a disciplinary panel for any lapses in these standards, reaffirming our commitment to excellence in service. We've built our reputation on the levels of honesty, care and professionalism we feel everyone deserves.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

119 reviews

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4.7

All reviews

(119)

18 reviews in the last 12 months

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Rated 5 out of 5 stars

Great estate agent

Great estate agent
All of the staff are very friendly and helpful they made us feel very welcome no hard sales
Donetta was very helpful and professional in the way that she handled our purchase and explained everything to us in detail

Would most definitely recommend them to my family and friends and go back to them should we need to

August 5, 2022
Unprompted review
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Reply from Robinson Reade

Thank you Yvonne, Donetta is definitely a specialist when it comes to doing the paperwork for Park Homes! :-)

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Rated 5 out of 5 stars

House sale

An excellent service from start to finish. I cannot fault the Robinson Reade team in anyway at all. Thankyou all for a job well done 👍 👍 👍

July 7, 2022
Unprompted review
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Reply from Robinson Reade

Thank you Paul, so glad we were able to help you again.

Rated 5 out of 5 stars

Wish all estate agents were like this...

From the initial valuation through to exchange Robinson Reade have renewed my faith in estate agents. Excellent communication, proactivity and ownership of the transactions Robinson Reade have been the first estate agents I've dealt with that have truly earned their fee. Wish all estate agents were of the same standard.

February 21, 2022
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Reply from Robinson Reade

Thank you Jim, so glad we were able to help with the sale. Wishing you all the best in the future.

Rated 5 out of 5 stars

Purchased and rented through Robinson Reade...

We purchased a property through Robinson Reade and now letting it through them. They have been helpful and efficient throughout both processes and will happily continue to use them. Any communication we receive always feels personal and more than simply a business transaction. I would confidently advocate them.

February 17, 2022
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Rated 5 out of 5 stars

Five stars!

Professional, friendly and prompt in dealing with any queries or questions. Took the time to get to know us as buyers and kept us regularly informed. Honest, helpful and a great personal service.

February 11, 2022
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Reply from Robinson Reade

Thank you for your kind words, and good luck in your new home.

Rated 5 out of 5 stars

5 Star Service

Renting a house is often considered a huge risk and potential burden on your time and finances.

We opted to use Robinson Reade having purchased the house through them and having a very smooth experience. We rented over 3 years to several families and it could not have been easier. The team made sure we were made aware, whilst handling all issues quickly and to a great standard. We never had our house empty as the team lined up new tenants before the last left.

I would strongly recommend using their managed services, all work completed by their network of contractors was cheaper than quotes we received outside, and always done to a wonderful standard.

January 20, 2022
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Reply from Robinson Reade

Thank you Dean, I'm so pleased that we helped things run smoothly for you. Jane

Rated 5 out of 5 stars

Thank you to all the amazing team at…

Thank you to all the amazing team at Robinson Reade who helped me purchase my first property, they were incredibly helpful, efficient, professional and supportive.

September 22, 2021
Unprompted review
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Reply from Robinson Reade

You are most welcome Sarah, we wish you many happy years in your new home!

Rated 5 out of 5 stars

Amazing service from all the team at…

Amazing service from all the team at Robinson Reade. We were kept informed at every step of the moving process and always felt that things were under control. The sale was completed in under 3 months and we couldn’t be happier.

September 5, 2021
Unprompted review
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Rated 5 out of 5 stars

Super Service and Staff

All of the staff at Robinson Reade have been brilliant during the sale of my property. Particularly as the property was marketed during the pandemic.
I was always kept informed of what was going on, and regularly received feedback from each viewing.
All of the staff were friendly, proactive and kind throughout. I couldn't have worked with a better group of people.

August 22, 2021
Unprompted review
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Reply from Robinson Reade

Thank you Michael, it was a pleasure to help with the sale, I think you win the prize for the steepest staircase ;-)

Rated 5 out of 5 stars

There aren’t words to express how above…

There aren’t words to express how above and beyond Robinson Reade went for us in the sale of our home. Not only did they sell the house quickly, to a cash buyer, at asking, but once the sale had happened they didn’t rest until completion. Robinson Reade have something I’ve never found elsewhere. A lovely lady called Donetta. Make no mistake, Donetta is lovely, but she also GETS. THE JOB. DONE. She doesn’t rest, working on both the sale, onward purchase and at times right up and down the chain to keep things moving, to keep you up to date, and to make sure the whole process is as stress free as possible. I’ve used Robinson Reade twice now, and though I have no intention of moving again, wouldn’t hesitate to use them again. Robinson Reade is great, Donetta is SPECTACULAR.

Thank you, Donetta, Jane, and the rest of the team.

August 19, 2021
Unprompted review
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Reply from Robinson Reade

Thank you Pete, I hope that you are both settled into your lovely new home. I know you're not planning to move again anytime doon but do stay in touch, Jane :-)

Rated 5 out of 5 stars

Wonderful, attentive estate agent!

I can't rate Robinson Reade highly enough - if I could give 6 stars, I would!

From the moment we were shown around our vendors property by Sharyn, to exchange day with Donetta, they have been with us every step of the way.

Robinson Reade wern't infact our estate agents - we purchased our onward property from them. But the level of service they provided us despite us not being clients of theirs, was outstanding.

Sharyn is a fabulous estate agent - she is knowledgeable, approachable and communicative. If we do sell in the future, I will absolutely be using her services, and recommending her to others in the interim.

Then Donetta - an absolute superstar in the sales progresser world. Through the whole buying process, Donetta was in touch with us every step of the way. She truly went above and beyond for us to ensure we were kept informed and reassured when things wern't going to plan, as is always the case!

I would highly recommend using Robinson Reade for anyone purchasing or selling in the future - Jane, your team are FABULOUS!!

August 13, 2021
Unprompted review
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Reply from Robinson Reade

Oh thank you Claire! Wishing you all the best in your new home, I hope that you will be very happy :-)

Rated 5 out of 5 stars

Great service

Jane and her team were brilliant from start to finish. In particular Donetta was so helpful and really went out of her way when waiting to move. Photos were great and I didn’t feel there was any pressure and I felt in control at each step with the teams help.

August 12, 2021
Unprompted review
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Reply from Robinson Reade

Thank you Louise, I think the 360degree tour of your house was one of our most viewed ever! I hope you are enjoing life in your new home. Jane

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Rated 5 out of 5 stars

First Class service from Robinson Reade

The service I received from Robinson Reade during the sale of my house was exceptional.
From the very first meeting right through to the sale completion the sales team impressed me with their friendly professional service. The brochure and the walk round video were first class. The house is unusual and they paid great attention to ensuring that the right valuation was made. This price was higher than their competitors figures but they achieved a sale close to the asking price. Their service was good value and I would recommend their service without hesitation.

August 11, 2021
Unprompted review
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Reply from Robinson Reade

Thank you Geoff, I hope that we did justice to your beautiful home. The floorplan was certainly a challenge, good job I love a puzzle ;-)
Jane

Rated 5 out of 5 stars

Agents that go above and beyond

Robinson Reade estate agent goes above and beyond . Lovely team of ladies who are professional and a joy to know . Mentions to Sharyn , Claire , Bryony, Phillipa , Donetta , all who have been excellent when I’ve needed to call the office. Their property descriptions are intuitive and creative . It wasn’t long before I had prospective buyers through the door in numbers .
This is just the start of what is an excellent flawless service. The staff are proactive and relentless in pursuit of a sale never giving up when you feel all is lost . I had a particular long and problematic sale but without the team beside me I would never off completed my sale . Their respect for your property during COVID was exemplary and very happy that all precautions were set in place taking the worry away through these difficult times .
You will be contacted regularly with regards to progress and updates .

A special mention to Donetta Holland who saw my sale through to completion.
Without your enthusiasm and support I really wouldn’t be where I am today. Amazing, and such a lovely lady to talk too when it’s tough going and very stressful process . Robinson Reade are lucky to have Donetta on their team .

Having completed on a property I’m very much looking forward to moving shortly. I wouldn’t hesitate to use Robinson Reade again and I would recommend them as a fantastic agent in the local area .

August 6, 2021
Unprompted review
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Reply from Robinson Reade

Thank you for sharing your thoughts Louise. Today is the 'big' day so I hope everything goes smoothly, Donetta will make sure that things stay on track I'm sure. All the best in your new home. Jane

Rated 5 out of 5 stars

Great service

Great service, very approachable and sympathetic (as we were selling our mum’s house as she’s gone into a care home). Highly recommend

July 26, 2021
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Rated 5 out of 5 stars

Expertise with a very personal touch

We we given a first class service and excellent, realistic guidance for our first move in over 25 years. The best combination of professional expertise delivered with a very personal touch. An incredible team helped us navigate through the process with a brilliant outcome.

June 14, 2021
Unprompted review
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Reply from Robinson Reade

Thank you for your kind words Cass. From offer to completion in 3 months is no mean feat in the current market so I am delighted that we were able to help make it all come together. Wishing you all the best in your new home. Jane

Rated 5 out of 5 stars

Very pleased!

Robinson Reade people were very pleasant and helpful; and Emma took lovely pictures of my flat. My flat sold quite quickly and smoothly and I was very pleased with Robinson Reade's service. I would recommend them.

May 25, 2021
Unprompted review

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