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Rated 5 out of 5 stars

Pleasant staff helpful & knowledgeable a person centred approach by all staff make it a very pleasant experience. The lady who served me & from whom I bought a pair of shoes had a great sense of hum... See more

Rated 5 out of 5 stars

Robinson’s is a wonderful world of warmth and colour. Whether you purchase an item or not the staff are always friendly and charming , doing their best to help without pushing the customer to buy. Sh... See more

Rated 5 out of 5 stars

Excellent range of ladies clothing and accessories. Good range of sizes and styles to suit all ages and figures. Sales staff are just wonderful- helpful, not pushy, good advice regarding items to w... See more

Company replied

Rated 5 out of 5 stars

I absolutely love this shop - it is always so well stocked with a wide variety of lovely things. Everything is such good quality that you are spoiled for choice, whether you are looking for clothes, s... See more

Company details

  1. Department Store

Written by the company

Your independent department store. Robinson's offers outstanding customer service and a handpicked selection of brands across all departments.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

357 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Pleasant staff helpful & knowledgeable…

Pleasant staff helpful & knowledgeable a person centred approach by all staff make it a very pleasant experience. The lady who served me & from whom I bought a pair of shoes had a great sense of humour nothing too much trouble. Keep doing what you are doing.

April 24, 2026
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Rated 5 out of 5 stars

• “Outstanding service

• “Outstanding service! The staff were incredibly friendly, attentive, and went above and beyond.”
• “One of the best service experiences I’ve had—so friendly, helpful, and efficient.”
• “Top-notch service with a personal touch. You can tell they really care about customers.”

March 25, 2026
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Rated 5 out of 5 stars

Excellent company to deal with

Easily negotiated website with great choice of quality clothing. Straightforward ordering process with quick response and kept up to date on order progress. My order arrived very quickly, beautifully packaged and in perfect condition. Excellent company to deal with and I wouldn’t hesitate to recommend them to others and will gladly purchase from them again.

February 24, 2026
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Rated 1 out of 5 stars

Possibly one of the most disappointing…

Possibly one of the most disappointing online purchases I’ve attempted. I say attempted because twice I ordered items ‘available’ paid (and yes the money was taken) only to be told within days my money had been refunded and the items were no longer available. Once I could almost understand but twice within a matter of 24 hours is unacceptable. Very disappointing.

January 26, 2026
Rated 3 out of 5 stars

Not much choice tbh

Not much choice tbh , alot of the same sort of stuff with odd size selection but the two girls upstairs were a really good help.

December 24, 2025
Unprompted review
ROBINSON'S logo

Reply from ROBINSON'S

Sorry but if you come in after 12 o’clock on Christmas Eve to shop unfortunately there won’t be much choice! And if there as we wouldn’t be in business!!! Merry Christmas

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