Robu.in Reviews 

Ordered a 3d model from this website. These guys absolutely nailed the quality of print. Exactly the thing I wanted. Must try website, I'm impresses that this is not more famous as an electronics and 3d print store.

Ordered 3 items (Order #3487458) on Robu.in and paid ₹509 in full. They delivered only 2 items — the Water Cooling Head Plate (SKU: 618198) worth ₹191 was never delivered and is even missing from their own invoice INV2627/65243. The invoice total is only ₹318 yet they charged ₹509. To top it off, they marked the order as "Completed" without fulfilling it. This is not a clerical error — this is deliberate. They take your money, skip items, generate a smaller invoice hoping you won't notice, and close the order. Already escalating to the National Consumer Helpline and filing on consumerhelpline.gov.in. Buyers beware — do not trust this platform with your money!

This is the site, which I trust for purchasing electronic items. I have ordered so many things over last one year & they never failed. I even ordered for a 3D print, it was also quite good experience.

I have bought several components many times. Their products and services are very good and acceptable

I had a very disappointing experience with Robu.in. I paid extra for express delivery, but the product was not delivered on time, which completely defeats the purpose of paying for faster shipping. What’s worse is that they never refund the express delivery charges, even when they fail to meet their own delivery commitment.

Their refund policy is equally frustrating and customer-unfriendly. They clearly state that a refund will only be initiated if the product is returned using their own courier partner, which is highly inconvenient and restrictive. This puts unnecessary burden on the customer, even when the issue is not their fault.

Overall, poor service, lack of accountability, and a very rigid refund policy. I would not recommend Robu.in if you expect timely delivery or fair customer support.

been ordering stuff from here for a while, always showed up on time, no issues in payments as well. I have had only 1 issue, where the product description was wrong and they denied a refund cuz the product would still work (it did). The description said the motor I ordered drew 30 amps of power, while it actually drew 50. Ordered the radiomaster pocket controller and it arrived 2 days ago, got it on time and it worked flawlessly, no issues there.

I placed an order, unfortunately it was my first order.
Out of the order, soldering iron was broken and I reported to their customer support.

They asked me to share a photo of the product. I shared.
Then they asked me to share a view. I shared.
Then they said they will book a return. They never did.
Then on multiple follow ups. They said they will not book a return and I should send it at my own cost, which they refused.

They neither refunded the amount of the soldering iron or booked a return even after committing to it.

I sent a private message to the founder / owner of the company on linked in. He never replied.

I have the long mail chain in my inbox of the slow responses of their customer support.

Very poor experience. Different material came than what ordered. Material was damaged. When called said 2 days warranty only.

It's a fraud company. We had order two items from them, but they dispatched only one item that to our billing address not to shipping address. After we complain about the same, they are denying with the statement as they already shipped both the items whereas they shipped only one item, our urgency of delivery also at risk and neither they deliver as per the order nor they admin. I am also going to file a consumer case against this company. Stay away from these fraud

Unprofessional, Dishonest, and Repeatedly Disappointing

I have now had multiple terrible experiences with Robu.in, and after this latest incident I am dropping my rating back to 1 star — and honestly, even 1 star feels generous.

Previous issue:
I ordered an Alinx AXU2CGB Kit Dev Board (₹28,703, Order ID: 2914038) on 04 Aug 2025. They promised a 30–35 day lead time, but after 35+ days of silence, they suddenly asked me to wait another 10–15 working days or take a refund. No responsibility, no transparency, and very poor communication. This delay affected my research work at IIT Roorkee.

Although the order eventually arrived after constant follow-ups, the process was extremely unprofessional.

New issue (November 2025) — This one is worse:
I ordered aluminium 20×60 V-slot profiles. The shipment was delayed again, and only when I contacted them did the agent admit:

“The product is not ready to ship and is damaged. It will take 10–15 days to restock.”

So they knew the product was damaged and unavailable.

But instead of waiting to restock, they intentionally shipped the same defective piece just to buy time and close the ticket.
This is not a mistake — this is dishonesty.

The 20×60 profiles arrived exactly as expected from that admission: damaged, bent, unusable, and poorly packed. The condition clearly shows it was already defective before shipping.

This pattern is now consistent:
• Delays
• No proactive updates
• Tickets closed without resolution
• Poor quality control
• Damaged items shipped knowingly
• Zero accountability

⚠️ Warning to other customers:
Be extremely cautious before ordering anything important from Robu.in. They knowingly shipped a defective product just to avoid admitting another delay. This is unacceptable for any business, especially one selling components to engineers and researchers.

I am attaching photos of the damaged 2060 profiles so others can see exactly what Robu.in delivered.

Until Robu.in fixes their honesty, communication, and quality standards, my rating remains a strong 1 star.

Robu.in has turned out to be one of the most disappointing platforms I have ever ordered from. They clearly do not value their customers. Once the payment is done, their support becomes almost use less.

I ordered a set of electronics components from Robu.in, and I was really pleased with the experience. The parts were exactly as described and came well packaged. The website is user-friendly, and finding the right product was easy. Delivery was slightly slower than I hoped, but overall the service was solid. Customer support was responsive when I had a question. I’ll definitely use Robu.in again for my DIY projects.

I have ordered several dozen times with them and thier shipping is always on time. The parts are generally not faulty but nothing is perfect. I have recieved some faulty parts but support is quick to replace them free of charge.

I recently purchased the Argon NVMe case from this website and was extremely disappointed with the experience. booking id :#2947105 The product arrived incomplete — both the NVMe PCIe cable and the thermal pads were missing, despite being essential components clearly implied in the product description.

I contacted their customer support for assistance, but was met with confusion and unhelpful responses. It became evident that the support team was either unaware of the product they are selling or simply unwilling to take responsibility for the issue. Their inability to understand or address the situation reflects either incompetence or a concerning disregard for customers.

This kind of misleading advertising and poor customer service is unacceptable and unsustainable. Customers deserve transparency, quality, and accountability — none of which were delivered here.

I strongly urge others to be cautious before purchasing from this website. As for the company, this approach to business will not hold up in the long run. If you continue down this path, you will lose trust — and ultimately, your customers.

My experience is one of the more trustable electronic.

I don't know why this have a so low rating because of my experience it's one of the more trustable electronic, 3d printing and robotic online shop.
Only their return process is not very customer friendly but out of that I order regularly from them without problem which is not the case for a lot of other electronic components online portal....

Extremely disappointed with Robu.in. I ordered a product, received it with a missing part (a crucial wire), returned it, and reordered the same item — only to receive the exact same defective product again. The packaging was clearly opened and reused, with visible signs of wear.

Even worse, as soon as I ordered, the product showed "out of stock," which makes it obvious they just resell returned items without proper checks. When I raised the issue, their support first asked for pictures, then delayed responses, and finally told me “we are unable to assist you further.”

This has been going on for over a month, wasting my time and delaying my project. No proper resolution, no accountability. Extremely unprofessional behavior.

Not recommending Robu.in to anyone — terrible experience, and zero value for customer trust.

Fraud. Advertised a sold desol station with a desol gun but never delivered the desol gun but twisted on the semantics. Dilly dallied with the reply on the complaint ticket. Ends the ticket with "Have a good day" without acknowledging their error. Curse on you.

Worst customer service. They use all kinds of tricks to avoid returns and replacements even if it is genuine. First of all they will not even admit if it was damaged in the shipping because of their improper packaging. Their packaging is pathetic. I stopped ordering from their website and switched to robocraze which has a good customer service.