Dimitris in Walton-on-Thames is an excellent sales consultant for the company. He is extremely knowledgeable about Roche Bobois range of products and gives very insightful advice on design and colour... See more
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We did plan to look around before making a decision to purchase our new sofa. It was our first time walking in Roche Bobois showroom in Basel. Orlinda warmly welcomed us and let us get comfortable... See more
Company replied
I was doing this transaction remotely from New York. The store personnel on both ends were very helpful in making sure I could see the color options and make the best decision.
Excellent warm and friendly welcome to the store. The Manchester store looks wonderful and so stylish. Linda went out of her way to make sure we had a truly personalised consultation and buying experi... See more
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Company details
- Furniture Store
- Bedroom Furniture Store
- Furniture Manufacturer
- Home Goods Store
- Living Room Furniture Store
- Outdoor Furniture Store
About Roche Bobois
Written by the company
French Art de Vivre
Roche Bobois est un éditeur français, leader international du mobilier haut de gamme. Meubles & canapés de designer, luminaires, objets de décoration. Services personnalisés.
Nos valeurs
Un meuble Roche Bobois, c'est avant tout un meuble qui a une personnalité unique, faite de personnalités multiples : celle du créateur qui l'a imaginé, avec sa part de talent, d'audace et d'inventivité, et votre part de personnalité, de liberté, de créativité. Choix des formes, des couleurs, des cuirs, des bois, des finitions... chaque meuble devient une pièce unique, exclusive, réellement conçue pour Vous.
Un meuble Roche Bobois, c'est aussi un meuble responsable, inscrit dans une démarche logique de respect des matières travaillées et du monde qui nous entoure. Devenir meilleur chaque jour, chercher en permanence les moyens de réduire les impacts sur notre environnement est une constante naturelle de notre comportement.
Notre métier: créer des rencontres entre l'inspiration, le savoir-faire et vous. Entre l'art et la vie. Réussir un meuble, c'est créer un art de vivre.
Contact info
16A rue de Lyon, 75012, PARIS, France
- serviceclients@roche-bobois.com
- www.roche-bobois.com
4.8
Excellent
6K reviews
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Reply from Roche Bobois
Dear Uriel, we are pleased to hear of your visit to our Hampstead showroom and that our sales team was able to meet all of your expectations.
Sincerely, Roche Bobois Management Team.
Great experience with the Charles and…
Great experience with the Charles and Montserrat! Thank you
July 24, 2026
Reply from Roche Bobois
Hello, Mrs Youssef
Thank you for visiting our Velázquez showroom. We’re delighted to hear that Charles and Montserrat gave you such a warm welcome. We hope to see you again soon!
The team are always helpful and Jeremy…
The team are always helpful and Jeremy gives great attention and is always available to answer questions and assist us with our several purchases over the last several months
July 16, 2026
Reply from Roche Bobois
Hello, we are pleased to hear of your visit to our Hampstead showroom and that Jeremy was able to meet all of your expectations. We hope you enjoy your new Roche Bobois pieces!
Sincerely, Roche Bobois Management Team.
virgil of roche is an absolute legend
virgil of roche is an absolute legend. Best service ever in furniture land.
June 19, 2026
Reply from Roche Bobois
Wow! Thank you so much for this fantastic review! 😊 It was a real pleasure helping furnish your new home. We love what we do, and clients like you make it even more rewarding. Wishing you enjoying your beautiful home!
This was our first purchase from Roche Bobois and this relationship will continue 😊
We did plan to look around before making a decision to purchase our new sofa. It was our first time walking in Roche Bobois showroom in Basel. Orlinda warmly welcomed us and let us get comfortable with different piece of seatings. She answered all of our questions and showed us different options. Luc was also helpful in creating personalized visualization to finalize our choices. We then knew we didn’t have to look any further. The Intemporal was going to be a new addition to our home … and for a long time to come because of the after-sale service. We value the possibility to refresh our sofa whenever we want in the future.
The delivery was arranged smoothly. And the technicians polite and efficient. After enjoying our new sofa for a while we noticed the cushion was not to our preference. Orlinda promptly put us in touch with the after-sale service. Although it took several weeks, I am pleased that Odilia effectively resolved our issue plus additional request. We are now looking forward to receiving the additional cushions installation for our lovely sofa in a few weeks.
We thank the entire team at Roche Bobois. You each have made a pleasant experience for us in creating our relaxing space!
July 21, 2026
Reply from Roche Bobois
Bonjour,
Thank you so much for your review! We place great importance on the quality of the welcome and experience we offer our clients in store, and we are delighted to hear that our support met your expectations. We are also pleased that our team was able to assist you effectively in finding the ideal solution for your cushions — this is exactly the level of follow-up we strive to offer every client. We will pass on your kind words to the whole team.
We look forward to welcoming you back soon,
Kind regards,
Your Roche Bobois Basel Team
Helpful staff
We were helped in placing an order for an extra chair for our dining room and the experience was very positive because the staff was professional, helpful and pleasant.
July 20, 2026
Reply from Roche Bobois
Bonjour Lina,
Un grand merci pour votre commentaire !
Nous sommes heureux d'avoir pu vous accompagner dans votre commande et de savoir que notre équipe a su répondre à vos attentes.
Reply from Roche Bobois
Dear Sean, we are pleased to hear of your visit to our Harrods showroom and that our sales team was able to meet all of your expectations.
Sincerely, Roche Bobois Management Team.
Thank you Dimitris!
Dimitris in Walton-on-Thames is an excellent sales consultant for the company. He is extremely knowledgeable about Roche Bobois range of products and gives very insightful advice on design and colour choices. It was a really pleasant and easy experience choosing items for our new home and we will be returning!
July 18, 2026
Reply from Roche Bobois
Hello Anne, we are pleased to hear of your visit to our Walton showroom and that Dimitris was able to meet all of your expectations. We hope you enjoy your new Roche Bobois pieces!
Sincerely, Roche Bobois Management Team.
I would give a zero for customer…
I would give a zero for customer service if I could. Bought both desk and a floor lamp from Roche Bobois at a sale. Both items were delivered with serious electrical malfunctions. I was told that since these were sale items, I could not return them and they would not repair them. They offered to send me parts at outrageously high prices with no guarantee that they would fix the defects. Stay away from this company. They sell expensive junk and provide absolutely no service for their products. I have contacted the state with a complaint against the store, but that has yet to have any effect on this store. Store staff speak sweetly until they make a sale. After they make a sale, you only get rudeness and disdain.
July 17, 2026
Unprompted review
I was doing this transaction remotely…
I was doing this transaction remotely from New York. The store personnel on both ends were very helpful in making sure I could see the color options and make the best decision.
July 9, 2026
Good advice and help
Good advice, help and responsiveness. Am very grateful to Junu for her support in selecting the furniture!
July 12, 2026
Reply from Roche Bobois
Hello Irina, we are pleased to hear of your visit to our Hampstead showroom and that Junu was able to meet all of your expectations. We hope you enjoy your new Roche Bobois pieces!
Sincerely, Roche Bobois Management Team.
I’m really glad we got Silvia to help…
I’m really glad we got Silvia to help us to decide and understand our options, really good experience
July 9, 2026
Reply from Roche Bobois
Dear client,
We thank you warmly for this response and hope you appreciated your experience in our showroom. We hope to see you again very soon!
Best regards,
The Roche Bobois Amsterdam team
Reply from Roche Bobois
Dear client,
We thank you warmly for this response and hope you appreciated your experience in our showroom. We hope to see you again very soon!
Best regards,
The Roche Bobois Amsterdam team
Fantastic service from Gino.
July 4, 2026
Reply from Roche Bobois
Dear Ross, we are pleased to hear of your visit to our Manchester showroom and that Gino was able to meet all of your expectations.
Sincerely, Roche Bobois Management Team.
Reply from Roche Bobois
Dear Chris, we are pleased to hear of your visit to our Walton showroom and that our sales team was able to meet all of your expectations.
Sincerely, Roche Bobois Management Team.
Orlinda Lavergne was really really good…
Orlinda Lavergne was really really good and came for a house visit and had good suggestion. We would highly recommend
June 28, 2026
Reply from Roche Bobois
Bonjour,
Thank you for your kind feedback on your experience at the Basel showroom, we are pleased to hear that Orlinda Lavergne offered you great assistance and that you are very happy with our service!
We are so glad you enjoyed your experience and look forward to hearing from you again soon!
Sincerely,
Your Roche Bobois Basel Team
Reply from Roche Bobois
Dear William, we are pleased to hear of your visit to our Harrods showroom and that Mariana was able to meet all of your expectations.
Sincerely, Roche Bobois Management Team.
The knowledge and service of Fathy the…
The knowledge and service of Fathy the sales rep was impeccable…
A pleasure to deal with him and the way the brand operates !
Looking forward to receiving my new sofa and dealing with you all again !
Gary
June 24, 2026
Reply from Roche Bobois
Dear Gary, we are pleased to hear of your visit to our Hampstead showroom and that Fathy was able to meet all of your expectations. We hope you enjoy your new Roche Bobois sofa!
Sincerely, Roche Bobois Management Team.
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