EXCELLENT service and advise and information from Roche Bobois / Finchley Road Flag Ship store. We have used them before and have just ordered a new piece and possibly more orders to follow. Junu has... See more
Company replied
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EXCELLENT service and advise and information from Roche Bobois / Finchley Road Flag Ship store. We have used them before and have just ordered a new piece and possibly more orders to follow. Junu has... See more
Company replied
Dimitris in Walton-on-Thames is an excellent sales consultant for the company. He is extremely knowledgeable about Roche Bobois range of products and gives very insightful advice on design and colour... See more
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Excellent warm and friendly welcome to the store. The Manchester store looks wonderful and so stylish. Linda went out of her way to make sure we had a truly personalised consultation and buying experi... See more
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What was meant to be a trip to the tip to get rid of old furniture turned into visiting the showroom and purchasing two of the most amazing arm chairs…. Laid looked after us amazingly ensuring we got... See more
Company replied
Written by the company
French Art de Vivre
Roche Bobois est un éditeur français, leader international du mobilier haut de gamme. Meubles & canapés de designer, luminaires, objets de décoration. Services personnalisés.
Nos valeurs
Un meuble Roche Bobois, c'est avant tout un meuble qui a une personnalité unique, faite de personnalités multiples : celle du créateur qui l'a imaginé, avec sa part de talent, d'audace et d'inventivité, et votre part de personnalité, de liberté, de créativité. Choix des formes, des couleurs, des cuirs, des bois, des finitions... chaque meuble devient une pièce unique, exclusive, réellement conçue pour Vous.
Un meuble Roche Bobois, c'est aussi un meuble responsable, inscrit dans une démarche logique de respect des matières travaillées et du monde qui nous entoure. Devenir meilleur chaque jour, chercher en permanence les moyens de réduire les impacts sur notre environnement est une constante naturelle de notre comportement.
Notre métier: créer des rencontres entre l'inspiration, le savoir-faire et vous. Entre l'art et la vie. Réussir un meuble, c'est créer un art de vivre.
16A rue de Lyon, 75012, PARIS, France
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Sale representative, Mariana, was very polite, professional unhelpful.

Reply from Roche Bobois
Excellent warm and friendly welcome to the store. The Manchester store looks wonderful and so stylish. Linda went out of her way to make sure we had a truly personalised consultation and buying experience giving us her undivided attention throughout both visits to the store. Delivery arranged and we were promptly called the delivery service to make sure all would go well. Very impressed with every stage of choosing and purchasing our new sofa. Thank you!

Reply from Roche Bobois
Jeremy (Finchley Road) was excellent and gave us superb advice on the sofas that we were looking to purchase. We’re very happy with the level of service we received and would highly recommend Roche Bobois and Jeremy in particular.

Reply from Roche Bobois
Professional and friendly staff. Ms Mejias helped us very good. We very much enjoy this type of furniture.

Reply from Roche Bobois
Gino helped me with my decision and was extremely helpful.
Would never buy furniture from anywhere else
It’s always amazing and always so comfortable and fabulous quality.
Expensive but you get what you pay for.

Reply from Roche Bobois
Extremely unhelpful and contradictory customer service for a customer of 20 years. Issue with a product not only on your own but Enfield “customer service” will try charge you more than you paid 2 years ago and £250 delivery for a small table. 20 years of buying products, never again.
Such a great experience. Danielle was really helpful with information without being pushy. We were able to test the sofa we were interested in at our own pace and we are really happy with our order.
Andrea was amazing - really helpful and gave good advice. Waiting for the sofa to be delivered but the service was perfect.

Reply from Roche Bobois
the sales person was very nice, and table was like piece of art that we wanted to have

Reply from Roche Bobois

Reply from Roche Bobois
We had a very positive experience with the team at La Roche-Bobois in Basel while selecting the Ipanema dining table and its matching chairs.
From the outset, the staff demonstrated a high level of professionalism, attentiveness, and genuine care in understanding our needs. They took the time to visit our space in person to assess how the pieces would fit, which added real value to the decision-making process, and provided thoughtful renderings to help us visualize the final setup.
Throughout several follow-up discussions, they remained responsive, transparent, and solution-oriented.
A special thank you to Luc and Valerie, the store manager, for their dedication, expertise, and consistently courteous approach. Their commitment to delivering a tailored and well-considered outcome truly stood out.

Reply from Roche Bobois
Diana in Monaco was the most pleasant, kind, accommodating part of Roche Bobois. Diana took as much time as we needed, never rushed us, very accurate, very professional, and wonderful ideas and suggestions. We bought it all :):) Dr Jonathan Golab

Reply from Roche Bobois
I recently purchased my furnitures from the Roche Bobois showroom in Finchley and had a great experience. The store offers a stunning selection of modern, high-end furniture with excellent craftsmanship and beautifully curated displays. lleana and the manager Johal were amazing in helping us find the right pieces—they were friendly, attentive, and really took the time to understand what we were looking for. Their guidance made the whole process smooth and enjoyable. While the prices reflect the premium quality, the unique designs and outstanding service make it well worth a visit.

Reply from Roche Bobois
What was meant to be a trip to the tip to get rid of old furniture turned into visiting the showroom and purchasing two of the most amazing arm chairs…. Laid looked after us amazingly ensuring we got the best look around and followed the brief, kinda I nearly ended up with a sofa with automatic recliner!
Really amazing we will be back soon for some more inspiration.. Thanks Lais and team…..

Reply from Roche Bobois
Shane made the experience great, his design input was invaluable to making the right decision.

Reply from Roche Bobois
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