Contacted Rocket on a weekend with the explanation for what I was looking for. By Monday morning, my agent had options outlined and had been communicating over the weekend what I would need if I decid... See more
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Review summary
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Reviews shaping this summary
Ryan Craven who was totally professional & extremely patient with us, answered all of our questions. Made sure repeatedly to let us know he was there to assist in any way! Excellent representation fo... See more
It was very easy. No stress. I love the virtual closing. Thanks Rocket mortgage. Everything went quickly and I don't have any suggestions on how you can do better the entire experience was perfect.
The process was very smooth and Ali did an amazing job keeping us informed on everything. The internet call Closer was not very good. The process was again easy and she provided all the details but s... See more
Company details
- #1 of 1 best companies in Title Company
Written by the company
With a nationwide network of partners and locations, we deliver the title and closing solutions you need—when and where you need them. Our responsive team, paired with best-in-class technology, makes every transaction smoother.
Contact info
United States
- rocketclose.com
4.6
Excellent
8K reviews
Replied to 31% of negative reviews
Typically replies within 1 week
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The process was smooth
The process was smooth, everyone we worked with was quick to respond to our needs and very pleasant to work with.
April 21, 2026
Lost personal data
Software was not 100% effective. Closing paperwork lost. Had to redo. Still waiting on completion. My personal data is floating around somewhere!!
April 17, 2026
The agent was courteous
The agent was courteous, on time, and efficient. The entire process took 30-40 minutes.
April 27, 2026
Process was streamlined
Process was streamlined, staff was friendly and accommodating.
Application process was easy, expectations were clear, rates were competitive, and having everything through Rocket, from loan to closing, was really convenient.
April 28, 2026
As always they were helpful and they're…
As always they were helpful and they're for my needs
April 21, 2026
Refinancing was a quick and easy online…
Refinancing was a quick and easy online experience. Everyone we dealt with was nice and knowledgeable. Joe Wilson was our main person and he was great!
April 21, 2026
Was kept well informed
Was kept well informed. Only issue was closing but from what I understand that is always a issue
April 20, 2026
The Closing was completed in quick time…
The process was very straightforward with concise instructions. By allowing signing docs prior to the appointment really helped.
The Tech support was helpful when I had a problem with the link and was able to get me back in.
April 27, 2026
Communication could be better but they…
Communication could be better but they got the job done!
April 20, 2026
Mistake after mistake…delays delays…
Mistake after mistake…delays delays delays…I have nothing nice to say
April 20, 2026
Mr.Grabowski was warm and personable
Mr.Grabowski was warm and personable. It was a quick easy process.
April 25, 2026
The redundant request for documents was…
The redundant request for documents was unpleasant. Tanner Held was a pleasure to work with, he was able to lead us through the process and act as a go between to convince "the underwriter" that they had the requested documents. At several points we were ready to give up! But he kept us going!
April 20, 2026
Everything was very smooth and went…
Everything was very smooth and went great from start until end
April 21, 2026
I enjoyed the service I received
I enjoyed the service I received. It was very professional handled. I thank everyone who had a part.
April 27, 2026
Ease in going through the process
First, the people were knowledgeable, and very friendly.
Second, it was very easy to understand and respond to the necessary information and provide that information via the internet. I completed the entire process on my mobile phone. Great job!
April 27, 2026
Easy and quick
April 27, 2026
Professional and dedicated.
April 20, 2026
Everyone was so helpful from start to…
Everyone was so helpful from start to closing. Very friendly and personable.
April 27, 2026
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