My husbands on his 4th model and is loving it. It can be flimsy and sometimes prone to breaking but nothing a bit of super glue doesn't fix! ROKR are very quick to respond if he has a problem and alwa... See more
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Review summary
Created with AI, based on recent reviews
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Reviews shaping this summary
Easy to order and fast delivery. Very well made although I found some of the parts difficult to press out. Lots of engineering going into these units. Some difficulty in adding parts that require p... See more
Company replied
The instructions were clear and concise with very accurate illustrations. Model parts are precisely cut and fit together without problems. All in all, a great puzzle to assemble and to absorb my atten... See more
Company replied
The ROKR Coffee Dream Factory was a fun build. Shipping did take a while tho. ROKR has a good reputation for building colorful 3-D wood kits that are very entertaining with many moving parts, LED ligh... See more
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Company details
Written by the company
ROKR, a sub-brand of ROBOTIME, is a leading brand in mechanical model kits. Founded in 2017, ROKR brings STEAM principles into building kits that are visually striking and intellectually rewarding. Guided by its motto “To Assemble, To Explore,” ROKR transforms complex ideas into an immersive hands-on experience, offering curious minds a rewarding and relaxing way to build, think, and explore.
Contact info
Chongwen Road, Suzhou City, Jiangsu Province, China, 225000, Suzhou, China
- service@rokronline.com
- rokronline.com
4.2
Great
105 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 75% of negative reviews
Typically replies within 2 weeks
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Easy ordering and fast delivery
Easy ordering and fast delivery.
Everything in good condition and clear instructions
May 10, 2026
Unprompted review
Reply from ROKR
Thank you for leaving such a lovely comment! We're always here if you need assistance with your product or order.
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I just love this process
I just love this process, and so far ROKR is the best quality of the kits I have tried.
May 12, 2026
Unprompted review
Reply from ROKR
We’re delighted to hear everything went well. If you have any questions down the road, we’ll be ready to assist.
My Favority Coffee Shop!
The ROKR Coffee Dream Factory was a fun build. Shipping did take a while tho. ROKR has a good reputation for building colorful 3-D wood kits that are very entertaining with many moving parts, LED lighting and music. The rotating coffee cups with the coffee bean grinder/roaster pouring into the coffee cups, with serving “bear paws” is a cute addition and the music theme is a delight. The USB connection is the best feature; NO batteries required!
April 15, 2026
Unprompted review
Reply from ROKR
Thank you for your warm feedback! Supporting you is always our pleasure. Let us know anytime if you need help.
Tube of glue essential.
Enjoyable model kits I have done many however many of the kits have very small pieces that are prone to breaking therefore a tube of glue is essential. ROKR state that glue is not needed however many of the flimsy pieces will need to be glued.
.
May 12, 2026
Unprompted review
Reply from ROKR
Thanks for your genuine feedback.
We note small fragile parts are easy to break, so glue is practically necessary during assembly. Though official design doesn't require adhesive, we'll optimize part firmness in future products. Appreciate your valuable tip.
Reply from ROKR
We truly appreciate your kind words! It's a pleasure to support you, and we're always here if you need anything else.
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Great products and excellent service
May 4, 2026
Unprompted review
Reply from ROKR
Your feedback is gold—thank you for sharing your experience!
The ship is great
The ship is great. I only choose difficult models. This one has the most fragile parts. I needed glue. But still, it's a really beautiful model.
April 29, 2026
Unprompted review
Reply from ROKR
So grateful for your kind review—hope to see you again soon!
I love putting these items together and…
I love putting these items together and this one is very well designed and it works very well.
March 14, 2026
Unprompted review
Reply from ROKR
Thanks for the lovely review—we’re thrilled you’re satisfied!
Reply from ROKR
Your glowing review rocks—thank you for being a great customer!
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Good fr the mind
Good fr the mind, fingers & focus… only all products must finished with a more solid base stand. Eg seahorse barque, n marble nite city… & also a base to work on model… & more new mechanical products please tq
April 20, 2026
Unprompted review
Reply from ROKR
Thank you for the amazing review—you made our team smile!
Intricate build
Intricate build, but l did find that some of the assemblies could have done differently. Also the latch tabs that held the lift in place were loose and fell out. I had to glue them in place. Otherwise l had fun.
April 23, 2026
Unprompted review
Reply from ROKR
We’re grateful for your positive review. Ensuring a good experience for our customers is our priority. If you require additional support regarding assembly, missing pieces, or replacement parts, we’re always here.
Details are awesome but everything…
Details are awesome but everything breaks easily. I may not buy much again.
April 12, 2026
Unprompted review
Reply from ROKR
We're sorry to hear the parts break easily despite the great details — that’s not the experience we want you to have.
We’ll pass your feedback to our quality team to improve material strength.
If you need help with broken pieces, feel free to send us your order number.
Reply from ROKR
We really appreciate your kind comment! Knowing you’re happy with our service makes us very proud.
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I always enjoy my ROKR kits
I always enjoy my ROKR kits. My only problem is I am running out of space to display them. They are always a quality product with everything you need to complete the task. Great for maintaining my fine motor skills.
January 28, 2026
Unprompted review
Reply from ROKR
Thank you so much for your kind review! We’re really happy you had a great experience with our support team.
I love the intricacy of the design
I love the intricacy of the design. It is challenging and fun to assemble.
March 30, 2026
Unprompted review
Reply from ROKR
We truly appreciate you taking the time to share your positive experience with us. It means a lot to our team.
Harp
The details of the model are impressive and the instructions were easy to understand it was pleasure to construct and beautiful addiction to my collection
February 10, 2026
Unprompted review
Reply from ROKR
Your wonderful feedback makes every effort worth it! We’re delighted we could help you solve your problem smoothly.
The ordering process was smooth
The ordering process was smooth.
The quality of the build was excellent.
The finished product works beautifully and is really cool!
I plan to order other items as finances allow.
Cheers,
Tim
December 2, 2025
Unprompted review
Reply from ROKR
Thank you for your lovely words! We work hard every day to make sure every customer feels valued and satisfied.
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Excellent and interesting projects
Excellent and interesting projects. Always willing to quickly answer any questions or help solve building problems.
March 30, 2026
Unprompted review
Reply from ROKR
We’re so glad you had a pleasant experience with our customer service. Your support encourages us to keep improving.
Totally enjoying the metal and wood…
Totally enjoying the metal and wood projects. Impressed with the precision of the laser cuts and assembly.
March 30, 2026
Unprompted review
Reply from ROKR
Your positive review brightens our whole team’s day! Thank you for trusting and choosing our brand.
Fabulous product
Fabulous product. Great gift idea for someone or yourself if you love to work on a detailed project with small objects
December 9, 2025
Reply from ROKR
We really appreciate your kind comment! Knowing you’re happy with our service makes us very proud.
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