Rollero Reviews 

76
•
TrustScore 3.5 out of 5

3.3

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Rated 3 out of 5 stars

I was lucky the bonus i took had no max win because normaly its 5x or 10x the bonus or deposit i got lucky and had a bunch of big wins and ended up winning 3000$ but so far th... See more

Rated 4 out of 5 stars

So far, I’ve got no complaints, I just opened my account, but I had an issue with the free spins, so I contacted support, and a live agent helped me, right away. Thanks a lot, Ben!! I recommend this c... See more

Rated 5 out of 5 stars

Great experience overall ! The site is very upfront about their maximum bet limits, which helps keep your gameplay in control .. When you win big and follow their simple terms, cashing out is great... See more

Company replied

Rated 1 out of 5 stars

STAY AWAY, SITES A SCAM. Wouldn't let my mate withdraw his winnings ($900) without a bunch of BS conditions which aren't clearly outlined. (Having to wager your deposit by x3, Photo ID, Proof of A... See more

Company replied

Company details

  1. Online Casino or Bookmaker

Written by the company

At Rollero, we offer: VIP Personalized Service – Get exclusive benefits and tailored support for a premium gaming experience. Bigger Bonuses – Enjoy amazing rewards every step of the way. Seamless Payments – Fast, secure transactions with top-tier payment providers. Unmatched Game Selection – Explore over 20,000 games from industry-leading providers!


Contact info

You should know

3.3

Average

TrustScore 3.5 out of 5

76 reviews

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4-star
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2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 91% of negative reviews

Typically replies within 1 week

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3.3

All reviews

(76)

58 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Great, fast service

So far, I’ve got no complaints, I just opened my account, but I had an issue with the free spins, so I contacted support, and a live agent helped me, right away. Thanks a lot, Ben!! I recommend this casino, for sure!!

September 24, 2026
Unprompted review
Rated 5 out of 5 stars

Easy to navigate the site

Easy to navigate the site. Quick response to questions if you have a problem, and friendly and easy to talk to And there is a lot of good games to play in the pokies section.

September 19, 2026
Unprompted review
Rated 3 out of 5 stars

The withdralws are always slow 72 hours thats the casinos policy

I was lucky the bonus i took had no max win because normaly its 5x or 10x the bonus or deposit
i got lucky and had a bunch of big wins and ended up winning 3000$ but so far the withdraw is delayed 51 hours and support keeps telling me its the casinos policy to delay it the full 72 hours always i saved the chat logs ....so im patiently waiting

September 13, 2026
Unprompted review
Rated 5 out of 5 stars

Best casino I’ve found

Rollero is great, best casino I have come across so far trying many casinos over time, fast withdrawals and never had any problems, even had the managers allow a large withdrawal from a no deposit bonus I received, overall 10/10 experience with this casino

September 10, 2026
Unprompted review
Rollero logo

Reply from Rollero

Hello Cam,

Thank you so much for taking the time to share your review! We are absolutely thrilled to hear that Rollero has earned a spot as the best casino you've experienced.

Providing fast, reliable withdrawals and clear, attentive support is top priority for us. It is fantastic to hear that our management team was able to assist you with your no-deposit bonus withdrawal and ensure a seamless payout process. Receiving a 10/10 rating means the world to our entire team!

If you ever need any assistance, have questions, or need anything at all in the future, please don't hesitate to reach out via live chat or at support@rollero.com.

We wish you the very best of luck on your next gaming sessions with Rollero!

Best regards,

The Rollero Team

Rated 5 out of 5 stars

Awesome experience

September 7, 2026
Rollero logo

Reply from Rollero

Hello Ninfarnorf,

Thank you so much for leaving a review! We are thrilled to hear that you're having an awesome experience with us at Rollero.

Delivering smooth gameplay, great promotions, and top-quality service is what we strive for every day, so it means a lot to know you're enjoying your time on the site.

If you ever need any assistance or have questions, our support team is always available via live chat or at support@rollero.com.

We wish you the very best of luck on your next gaming sessions with Rollero!

Best regards,

The Rollero Team

Rated 5 out of 5 stars

Fantastic casino

Fantastic casino. Very fast customer service. Highly recommended

September 7, 2026
Unprompted review
Rollero logo

Reply from Rollero

Hello Greg,

Thank you for leaving such a fantastic review! We are delighted to hear that you are enjoying your experience with Rollero and that our customer service team responded so quickly.

Providing fast, helpful support and an exceptional gaming environment is always our top priority. We truly appreciate your high recommendation!

If you ever need any assistance in the future, please feel free to reach out to our team at support@rollero.com.

We wish you the best of luck on your next gaming sessions with Rollero!

Best regards,

The Rollero Team

Rated 5 out of 5 stars

Casino has absolutely great offers…

Casino has absolutely great offers bonuses and free spins and the customer service is honest helpful n trustworthy

August 20, 2026
Rollero logo

Reply from Rollero

Hello Shanel,

Thank you for leaving such a glowing review! We are thrilled to hear that you are enjoying our promotional offers, bonuses, and free spins.

Knowing that you find our customer service team to be honest, helpful, and trustworthy means the world to us, as providing transparent and reliable support is always our top priority. We truly appreciate you taking the time to share your feedback!

If you ever need any assistance in the future, please feel free to reach out to our team at support@rollero.com.

We wish you the best of luck on your next gaming sessions with Rollero!

Best regards,

The Rollero Team

Rated 5 out of 5 stars

Great experience overall !

Great experience overall !
The site is very upfront about their maximum bet limits, which helps keep your gameplay in control ..
When you win big and follow their simple terms, cashing out is great as well 👌

August 28, 2026
Unprompted review
Rollero logo

Reply from Rollero

Hello Elijah,

Thank you for leaving such a fantastic review! We are delighted to hear that you appreciate our clear maximum bet limits and transparency, as helping players stay in control is very important to us.

It is also great to know that you had a smooth and rewarding cashout experience following those guidelines! Delivering a safe, transparent, and hassle-free environment for our players is always our top priority.

If you ever need any assistance in the future, please feel free to reach out to our team at support@rollero.com.

We wish you the best of luck on your next gaming sessions with Rollero!

Best regards,

The Rollero Team

Rated 1 out of 5 stars

Big scam

Big scam
I do not recommend this casino. In my opinion, this is a very disappointing casino with misleading offers.

They constantly send promotional emails with bonuses, for example 300% up to €1,000. I made a €300 deposit expecting to receive the advertised bonus, but I never received it.

I contacted their support as instructed and sent the requested email. After waiting one week for a response, they simply told me that my deposit was successful. But my question was: where is my €900 bonus that was advertised?

This is unacceptable. In my experience, the offers are misleading and customers are not treated fairly.

March 4, 2026
Rollero logo

Reply from Rollero

Hello Marius Joita,

Thank you for reaching out and sharing your feedback. We are very sorry to hear about your experience and understand your disappointment regarding the promotional bonus you expected to receive.

We take concerns about promotions and fairness very seriously. However, to maintain account security and privacy, specific account details, transactions, and bonus eligibility cannot be investigated or resolved in a public forum.

We strongly encourage you to reply to your existing ticket or contact our support team directly at support@rollero.com with your account details so our management team can review your case and clarify what happened with your deposit offer.

Best regards,

The Rollero Team

Rated 2 out of 5 stars

Honest Review

The website is good and it is easy to use. I have not verified myself or have won at this casino, but presume the withdrawal times are like the sister casinos like RocketSpin and RoosterBet, which is 3 days until approval.

Their support system is quick and is always quick to reply.

Their free bonus offers have a very low chance of winning.

Overall 2 stars from me.

May 30, 2026
Rollero logo

Reply from Rollero

Hello Sisilili Akimeta Elika,

Thank you for sharing your honest review with us. We appreciate you highlighting that our website is easy to use and that our support system is quick to reply, as we work hard to provide a smooth and responsive experience.

We would like to gently clarify that our standard withdrawal approval times are actually much faster than 3 days, as we aim to process requests as swiftly as possible once an account is verified. Regarding our free bonus offers, while they do come with terms like wagering requirements, they always offer a fair chance to win, though the final outcomes rely purely on luck.

We truly value your feedback as it helps us improve, and we hope your next visit brings you much better luck and a more rewarding experience!

Thank you,

The Rollero Team

Rated 5 out of 5 stars
Rollero logo

Reply from Rollero

Hello Js,

Thank you so much for the great review! We are absolutely thrilled to hear that you had a very good time and enjoyed playing on our platform.

Keeping you entertained is exactly what we aim for, and we look forward to welcoming you back for many more fun sessions in the future!

Thank you,

The Rollero Team

Rated 1 out of 5 stars

Just crap 💩 like all the sites pay…

Just crap 💩 like all the sites pay people to lie on line an boom takes all an gives stuff all don't contact me again

July 2, 2026
Rollero logo

Reply from Rollero

Hello Dean B,

Thank you for sharing your feedback. We're sorry to hear that your experience did not meet your expectations.

We take all player feedback seriously and strive to provide a fair and enjoyable experience for everyone. We regret that your time with Rollero left you disappointed.

We appreciate you taking the time to share your thoughts and wish you all the best.

Best regards,

The Rollero Team

Rated 1 out of 5 stars

Horrible customer service wouldn’t…

Horrible customer service wouldn’t recommend. Save your money scam site

June 15, 2026
Rollero logo

Reply from Rollero

Hello ilovefoodd1,

Thank you for sharing your feedback. We are truly sorry to hear that you were dissatisfied with your experience, particularly with our customer support.

We understand how important responsive and helpful service is, and we are disappointed to learn that we did not meet your expectations. Please rest assured that your comments have been noted and shared with our support management team to help us improve.

If there is a specific issue that remains unresolved, please contact us directly at *support@rollero.com*so we can look into your account and assist you further.

Thank you for taking the time to let us know.

Best regards,

The Rollero Team

Rated 5 out of 5 stars

The best part about this casino is the…

The best part about this casino is the endless games selection.. i went in looking for basic blackjack and ended up finding a ton of crazy new slot games. It's just a super fun mix!,,

June 16, 2026
Unprompted review
Rollero logo

Reply from Rollero

Hello Heather White,

Thank you for the fantastic feedback! We are thrilled to hear that you are loving our endless game selection.

We love giving our players the best of both worlds, so it is wonderful to know that what started as a search for basic blackjack turned into a fun adventure discovering our crazy new slot games. We constantly update our library to keep that mix super fun, fresh, and exciting for you!

Thank you for playing at Rollero, and we wish you the absolute best of luck on both the tables and the reels!

Best regards,

The Rollero Team

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