I was lucky the bonus i took had no max win because normaly its 5x or 10x the bonus or deposit i got lucky and had a bunch of big wins and ended up winning 3000$ but so far th... See more
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So far, I’ve got no complaints, I just opened my account, but I had an issue with the free spins, so I contacted support, and a live agent helped me, right away. Thanks a lot, Ben!! I recommend this c... See more
Great experience overall ! The site is very upfront about their maximum bet limits, which helps keep your gameplay in control .. When you win big and follow their simple terms, cashing out is great... See more
Company replied
STAY AWAY, SITES A SCAM. Wouldn't let my mate withdraw his winnings ($900) without a bunch of BS conditions which aren't clearly outlined. (Having to wager your deposit by x3, Photo ID, Proof of A... See more
Company replied
Company details
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At Rollero, we offer: VIP Personalized Service – Get exclusive benefits and tailored support for a premium gaming experience. Bigger Bonuses – Enjoy amazing rewards every step of the way. Seamless Payments – Fast, secure transactions with top-tier payment providers. Unmatched Game Selection – Explore over 20,000 games from industry-leading providers!
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The best part about this casino is the…
The best part about this casino is the endless games selection.. i went in looking for basic blackjack and ended up finding a ton of crazy new slot games. It's just a super fun mix!,,

Reply from Rollero
I recommend playing only without a bonus.
The experience is good, but the RTP is low, the bonuses are okay, but the 10x payout is very low when you play with a bonus. You have to calculate that if you deposit €30, you have to play it 40-50x, and in the end, if you succeed, you only get €300.

Reply from Rollero
Worst and only site ive played on…
Worst and only site ive played on because if you win big they dont pay out as you exceed bet limit they allow but when you withdraw they say controlyour bet....of $6

Reply from Rollero
weak winnings chances .Had a 200…
weak winning chances .Had a 200 percent bonus on 20 euros so 60 Euros .went in to Gates of Olympus ,the normal one and only cause on roller Page it was not only in the top games ,it was a hot slot as hot described.but in my case hebriüüednmyn60 euros without hitting one time in FS with over 600 spins and everytime if he throws multis not Hited of course from my side. I Was so frustrated . Also if i only wanted to have a little bit more fun but this tears you down.never rollero again

Reply from Rollero
What went wrong
What went wrong, my bank blocked my card while i was trying to deposit. Then i wrote this to the team of assistance, but them Just respond that Is not their responsability, and to contact the management of transations. Well, i Will never deposit any Money again on this casinò. Sorry it's a risk, my card was blocked by my bank because they found out attempted fraud. And the responsability Is not of the casinò.

Reply from Rollero
Absolutely have no luck on this site
Absolutely have no luck on this site, tried a couple of times, waste of money

Reply from Rollero
A really good experience. Highly recommend 💯💯
Well this casino kept its promise I won big but lost it all . Not like other casino this is the only casino that's given an experience and life learnt lesson.

Reply from Rollero

Reply from Rollero
Love this site
Love this site, quick payouts friendly service the best online.

Reply from Rollero
Awesome casino
Awesome casino, helpful support team never had issues. Withdrawals are easy, approved within 24hours and in account within and hour of approval.
Used a bonus and had no issues withdrawing after wager was met. (Just follow t&cs) 😁

Reply from Rollero
DO NOT PUT MONEY ON THIS SITE!
DO NOT PUT MONEY ON THIS SITE!! DO NOT ACTIVATE BONUSES!! IF YOU WIN, THEY WILL TELL YOU THAT YOU HAVE VIOLATED SOMETHING AND WILL TAKE YOUR WINNINGS!
THIS HAPPENED TWICE BEFORE TO ME. THIS TIME I MADE AN EFFORT TO KEEP WELL UNDER THE BET LIMIT.
ONCE AGAIN, THEY SAID I VIOLATED SOMETHING AND TOOK MY WINNINGS. THIS IS NOT A LEGITIMATE CASINO!! DO NOT WASTE YOUR MONEY.

Reply from Rollero
THEY WILL STEAL YOUR MONEY
WARNING SCAMMER ALERT I had just $222AUD STOLEN from my account that I won then some crap they made up about some terms and conditions which I never heard of and dropped my account to just $7 stay away from these bunch of thieves

Reply from Rollero
If I could give them no stars I would…
If I could give them no stars I would do not even bother. They will make your life hell they make every excuse not to pay DO NOT play with these guys

Reply from Rollero
Have been trying to withdraw $50 for…
Have been trying to withdraw $50 for over a week! Many emails back and forth and I’m still waiting. I’m homeless have no money and the communication is terrible! Not fair at all. Don’t use this site unless you want to lose money.

Reply from Rollero
STAY AWAY
STAY AWAY, SITES A SCAM. Wouldn't let my mate withdraw his winnings ($900) without a bunch of BS conditions which aren't clearly outlined. (Having to wager your deposit by x3, Photo ID, Proof of Address, Proof of Payment) Also denied his request to receive just his deposit back ($500) rather then the winnings.
Additionally, when playing roulette we experienced multiple times where the full "winnings" amount were not deposited back into his online wallet.
Rollero Support Team has been terrible to say the least.

Reply from Rollero
Rollero Casino Confiscated my $30.000k winnings
I played at Rollero Casino and accepted their welcome bonus, which included a 3-day expiry and a x40 wagering requirement. There was no clear mention of any max bet rule on the bonus page or during activation - I deposited $1,000 and knew I had to wager $40,000 within just 3 days - An extremely short and intense deadline that required hours of playing.
Against all odds, I actually managed to complete the full wagering within that time frame, through long sessions and consistent effort. After building my balance to over $30,000, I requested a withdrawal. Only then did they email me and say I had violated a “max bet” rule of $5 per spin - A rule I had never seen or been warned about. It was hidden deep in a Terms & Conditions document on their site, completely disconnected from the bonus offer or in-game experience.
Anyway the system allowed me to place larger bets freely. I received no alerts, no restrictions, no in-game notices this only became an issue after I had completed their requirements and won. Even their own support team admitted the rule “may not be obvious enough.” That says it all. If a rule is important enough to confiscate five figures, it must be clearly stated and actively enforced – not buried and triggered retroactively.
This was extremely disappointing and feels misleading at best. I played fairly, followed every visible rule, completed the wagering under pressure, and still had my entire winnings taken away. I’ve submitted multiple complaints directly to Rollero, but received no real help - Only a generic “check the terms, see section 2.2” response. No accountability, no interest in resolving the issue. This kind of attitude, combined with unclear rules and retroactive enforcement, makes it clear to me that Rollero is not a trustworthy casino.
I strongly encourage others to stay away from Rollero Casino - If this can happen to me, it can happen to anyone.

Reply from Rollero
Taking ur money, STAY AWAY
My friend had his win of 19.000nok taken away because of some rule when using bonus when depositing. There was a max betsize of 50nok that no one told him about when using the bonus. And it does not say anywhere when using the. And now just because he won a big sum they took it all away from him and refuse to help him. They just offered him another deposit bonus on the site.(the balls on this site)

Reply from Rollero
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