Roll Right Garage Doors Limited Reviews 

343
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Evaluating 55 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service and the professionalism of the staff, particularly highlighting the efficiency and politeness of the installers. Many appreciate the quick installation times, the thorough explanations of how to operate new products, and the meticulous cleanup of the work area, often leaving sites tidy. However, some people were dissatisfied with the company's contact and communication, reporting delays, unreturned calls and emails, and difficulties in getting responses for quotes or after-sales support. There were also occasional concerns about product quality, with some experiencing issues like jammed doors, damaged slats, or parts failing within a couple of years, and finding it challenging to get these problems resolved.

What people talk about most

Service

People report positive experiences with service, often highlighting the professionalism and efficiency of the... See more

Staff

Customers consistently note positive experiences with staff, highlighting their professionalism, politeness,... See more

Product

Clients share ambiguous opinions on product quality, with many reviewers expressing satisfaction with their... See more

Quality

Consumers find quality to be ambiguous, with some reviewers praising the good quality product and excellent... See more

Customer communications

Customers had negative experiences with contact, reporting significant difficulties reaching the business.... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I have only rated as 4 stars purely because the door was only fitted today so we've not used it yet. However 5 stars for the installers Bryn and Paul. A very neat install explained how to operate our... See more

Rated 4 out of 5 stars

Product quality good. Price excellent. My only critique was delay caused by delay and some difficulty with contact.

Rated 5 out of 5 stars

Completed removing old door, fitted new door just over 2 hours,left everything tidy explained operation. Great job, recomend Bryn and assistant fitter 100% Would and will recomend these fitters and c... See more

Company replied

Rated 5 out of 5 stars

Very good service Only 1 problem installation date 17/07/25 waiting in all day rang and emailed heard nothing back then next day fitter arrived and did a really good job Still not heard back poor... See more


Company details

  1. Garage Door Supplier

Written by the company

Based in Market Weighton, near Beverley, we manufacture and install electric roller shutter garage doors. We cover most of the UK, taking pride in our great products, great workmanship and great Prices!


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

343 reviews

5-star
4-star
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1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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4.3

All reviews

(343)

44 reviews in the last 12 months

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Rated 5 out of 5 stars

Spotless

Josh was fantastic. Updating us on his arrival times and explaining how to operate the garage door. They worked efficiently and left our property spotless. We love our new garage door.

June 4, 2025
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Rated 5 out of 5 stars

Roll right are the way to go

Roll right beat all other quotes.The guys turned up when they said they would , did the job quickly and professionally, took away all the rubbish, new door looks and works great , highly recommended

May 6, 2025
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Rated 1 out of 5 stars

Disappointed

Disappointed

Had to wait about 6 weeks after the proposed date as they forgot to order the door.
The installation was fine

I have now been waiting since mid March for them to come back and repair damage caused to the paint finish during installation. I have messaged so many times and keep being promised that they will return. Still no show
I paid straight away ( mistake )
Their aftersales service is very very poor

They were recommended to me but I wouldn't recommend

April 19, 2025
Unprompted review
Rated 5 out of 5 stars

Brilliant knowledgable and trustworthy

The team were fantastic, excellent communication the guys gave great advice on products and knew what they were talking about, pricing was very competitive compared to others, but for me it was the team who went above and beyond, I felt comfortable and confident with them, they arrived when promised and did a great job in a quick time

April 18, 2025
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Rated 1 out of 5 stars

AVOID THIS DISCOURTEOUS LOT!

I’m looking to get our garage door upgraded, so thought I’d try this lot who I noticed via a Facebook advert and they were offering free surveys.

Their representative calls me and tries to give me an actual quote over the phone without first attending, even though I said I didn’t yet know spec of what I wanted, hence me requesting an in person survey, so this can be discussed at that time.

Well, said rep appeared to be very put out by my not unreasonable request and huffily asked for my details, at which point I told them to forget it.

Have since arranged surveys with Gorolla & Crocodile, both of whom were very happy to help in a courteous and non pushy way.

AVOID THIS LOT.

March 17, 2025
Unprompted review
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