Never received item
March 15, 2021
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Company details
Written by the company
R̶O̶M̶A̶N̶O̶ ̶C̶O̶S̶T̶A̶ is created with the goal to create jewelery to experience luxury, luxury from an other level. DON'T BE AVERAGE, BE 𝗢𝗨𝗧𝗦𝗧𝗔𝗡𝗗𝗜𝗡𝗚.
Contact info
Netherlands
- info@romano-costa.com
- romano-costa.com
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Absolute zero response on all emails…
Finally received the product after a long wait and no response on emails. Eventually received a product with the wrong colour!!!
NOT HAPPY!!!
March 14, 2021
More than a month(almost 2) and still…
More than a month(almost 2) and still didn't receive it!!
March 14, 2021
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Bad experience
Never received anything from them. Only got a message telling me that my order was confirmed. I wrote to them afterwards, but haven't received any response. So in total... Haven't received anything from them only a confirmation on my payment.
March 4, 2021
Unprompted review
I never received my order
March 2, 2021
Reply from ROMANO COSTA
We're very sorry to hear this Wiljan. Please reach out to our customer support team so we can look into this for you!
You can reach out to us via info@romano-costa.com
We look forward to hearing from you!
I am still waiting for like 3 weeks..
I am still waiting for like 3 weeks... no reaction when i email them....
March 2, 2021
Reply from ROMANO COSTA
Geachte Adil,
bedankt voor je review en het spijt ons te horen dat je je bestelling nog niet hebt ontvangen! Echter heeft mijn collega wel op jouw mailtje gereageerd en daarnaast doorgegeven dat we op dit moment tegen vertragingen aan lopen.
Stuur ons een e-mail naar info@romano-costa.com zodat we samen voor een oplossing kunnen kijken!
We hopen zo spoedig mogelijk van je te horen en wensen je nog een fijne dag.
Team Romano Costa.
There’s No info on delivery times and…
There’s No info on delivery times and delays. Ordered a month ago and still No product being sent or info available.
March 1, 2021
Reply from ROMANO COSTA
Geachte Paul,
bedankt voor je review en het spijt ons te horen dat je je bestelling nog niet hebt ontvangen! Echter heeft mijn collega wel op jouw mailtje gereageerd en daarnaast doorgegeven dat we op dit moment tegen vertragingen aan lopen.
Stuur ons een e-mail naar info@romano-costa.com zodat we samen voor een oplossing kunnen kijken!
We hopen zo spoedig mogelijk van je te horen en wensen je nog een fijne dag.
Team Romano Costa.
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Irreproachable😍
Already my third order from them and I’m very satisfied. Everyone asks me where I buy my bracelets and thinks it costs a fortune, looks like they don't know Romano Costa yet 😁 and a huge big up to the support team, which is always attentive!
February 8, 2021
Unprompted review
Reply from ROMANO COSTA
Hey Kristina, we're so glad you feel this way! It's amazing to have lovely members of our community, such as yourself, who align with our values! 💙
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