After placing the order, they came back to me saying they are unable to send the item, most likely out of stock. They offered me couple of replacement choices, an upgrade without any extra charges. I... See more
Company replied
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Review summary
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I ordered the wrong size for a Lesi and the return and replacement process was about as simple as it could be, so have no fear if there are problems. The bracelet itself is amazing. I think it looks b... See more
Company replied
Absolutely DELIGHTED with the necklace and bracelet. I did a lot of research and I am very glad I ordered from Ronatelli. The quality, finish, packaging… the little details that are important, like a... See more
Company replied
The quality of the product was very nice and I could not find anything like it anywhere else. The price was very reasonable for the quality and size of chain, especially considering the one of a kind... See more
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Company details
Written by the company
Discover our men's jewellery brand, where modern masculinity meets timeless elegance. Our handcrafted collection of distinctive pieces made of 925 sterling silver is expertly crafted with the finest materials and attention to detail. From bold rings to refined cufflinks, elevate your style today.
Contact info
119 CRICKLEWOOD BROADWAY, NW2 3JG, LONDON, United Kingdom
- +447957300920
- info@ronatelli.com
- ronatelli.com
4.4
Excellent
1K reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Replied to 92% of negative reviews
Typically replies within 1 month
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
They gave me an upgrade without extra cost.
After placing the order, they came back to me saying they are unable to send the item, most likely out of stock. They offered me couple of replacement choices, an upgrade without any extra charges. I chose one and upon receiving its clearly better quality than the original one I ordered. I'm very pleased with their service and the new bracelet.
December 16, 2025
Unprompted review
Reply from Ronatelli
Dear Customer,
Thank you so much for your kind feedback. We truly appreciate your understanding when the original item became unavailable, and we’re delighted that you’re pleased with the upgraded bracelet.
Providing the best possible solution for our customers is always our priority, and it’s wonderful to hear that you’re happy with both the service and the quality.
Kind regards,
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The braided bracelet is outstaning!
The braided bracelet is outstanding! It has a 925 Silver stamp and it's very well made.
It took two weeks to arrived, but I could track the progress of the delivery.
The bracelet is a nice gift.
Recommended.
December 4, 2025
Unprompted review
Reply from Ronatelli
Dear Customer,
Thank you so much for your wonderful review. We’re delighted to hear that you’re happy with the braided bracelet and its 925 silver quality. It’s great to know that the tracking kept you informed and that the piece made a lovely gift.
We truly appreciate your recommendation and your trust.
Kind regards,
Reply from Ronatelli
Dear Customer,
Thank you for your lovely feedback. We’re delighted to hear that the piece met your expectations and that you find it beautiful. Your satisfaction means a lot to us.
Kind regards,
Reply from Ronatelli
Dear Customer,
Thank you for your positive feedback. We’re glad to hear that the ordering process was easy and that your delivery arrived promptly. We truly appreciate your trust.
Kind regards,
Reply from Ronatelli
Dear Customer,
Thank you for your kind feedback! We’re delighted to hear that you’re satisfied with the service, timely delivery, and the product itself. Your support truly means a lot to us.
Kind regards,
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No certificate of autenticity is provided.
Products are made in China so I wonder what is actually the quality and the material, it says 925 Sterling Silver but is Sterling Silver covered in a layer of silver I assume.Not impressed for the money I paid. I might as well return it and buy from Amazon half price same quality.I think for a transparent purchase customer should be aware the product is done in China.
December 13, 2025
Unprompted review
Reply from Ronatelli
Dear Customer,
Thank you for sharing your concerns. We would like to clarify a few important points regarding the quality and materials of our products.
Although our manufacturing facility is located in China — mainly to reduce production, labor, shipping and customs costs — all Ronatelli pieces are made from genuine, solid 925 Sterling Silver, not silver-plated or coated materials. Each item is produced exclusively for our European and US customers and comes with an S925 hallmark and a certificate of authenticity.
Our brand is headquartered in the UK, and every batch of jewelry is tested for purity to ensure it meets strict international standards. We stand behind the quality of our craftsmanship and materials.
If you are not fully satisfied with your purchase, our customer support team will gladly assist you with a return or exchange. Your satisfaction remains very important to us.
Kind regards,
Ronatelli Customer Support
Really like how well it made
Really like how well it made. Will buy again.
December 14, 2025
Unprompted review
Reply from Ronatelli
Dear Customer,
Thank you for your kind words! We’re delighted that you’re pleased with the craftsmanship and that you would buy from us again. Your trust means a lot to us.
Kind regards,
Ronatelli Customer Support
Great necklace!
December 14, 2025
Unprompted review
Reply from Ronatelli
Dear Customer,
Thank you for your kind feedback! We’re glad to hear that you’re happy with your necklace. Your support means a lot to us.
Kind regards,
Ronatelli Customer Support
Quality
Easy process
High quality necklace & cross.
Would definitely buy again.
Merry Christmas
December 12, 2025
Unprompted review
Reply from Ronatelli
Dear Customer,
Thank you for your wonderful feedback. We’re delighted to hear that the process was easy and that you’re pleased with the quality of the necklace and cross. We truly appreciate your trust and would be happy to serve you again.
Merry Christmas to you as well!
Ronatelli Customer Support
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Reply from Ronatelli
Dear Customer,
Thank you so much for your kind words! We truly appreciate your support and are grateful for your trust in us.
Kind regards,
Ronatelli Customer Support
The three different orders I made were great
The three different orders I made were done in resonible time and was kept inform for the order that had to go through customs. Upon arrival they are awesome and look beautiful. Great company and quality braclets.
December 6, 2025
Unprompted review
Reply from Ronatelli
Dear Customer,
Thank you so much for your wonderful feedback. We’re delighted to hear that all three of your orders arrived safely and that you were happy with the updates during the customs process. It’s great to know that you find the bracelets beautiful and appreciate their quality.
We truly value your trust and your continued support.
Kind regards,
Ronatelli Customer Support
I like it it's exactly how i spect it
I like it it's exactly how i spect it, I really thinking to order something else look like it's a good material. I definately preciated, thank you so much..
December 5, 2025
Unprompted review
Reply from Ronatelli
Dear Customer,
Thank you so much for your kind words! We’re delighted to hear that the piece is exactly what you expected and that you’re happy with the quality. It means a lot to us that you’re already considering another order. Thank you for your trust and appreciation!
Kind regards,
Ronatelli Customer Support
Accurate representation of product and…
Accurate representation of product and on time delivery.
December 1, 2025
Unprompted review
Reply from Ronatelli
Dear Customer,
Thank you for your positive feedback. We’re happy to hear that the product matched your expectations and that the delivery arrived on time. We truly appreciate your trust.
Kind regards,
Ronatelli Customer Support
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Really interesting piece
Really interesting piece, amazing quality, and quick shipping
November 26, 2025
Unprompted review
Reply from Ronatelli
Dear Customer,
Thank you for your wonderful feedback! We’re delighted to hear that you love the piece and that you were impressed with the quality and quick shipping. Your satisfaction means a lot to us.
Kind regards,
Ronatelli Customer Support
I bought the wrong size necklace and…
I bought the wrong size necklace and there trying to help me send it back , still a work in progress. Thanks so very much Charlie
December 1, 2025
Unprompted review
Reply from Ronatelli
Dear Customer,
Thank you for your kind review. We’re glad to hear that our team is assisting you with the exchange process, and we appreciate your patience while we complete the return. We’re always here to help and will make sure everything goes smoothly.
Kind regards,
Ronatelli Customer Support
The cross and chain were consistent…
The cross and chain were consistent with pictures and descriptions. Love the set.
December 1, 2025
Unprompted review
Reply from Ronatelli
Dear Customer,
Thank you for your kind review! We’re delighted to hear that the cross and chain matched the pictures and description, and that you love the set. Your satisfaction truly means a lot to us.
Kind regards,
Ronatelli Customer Support
The quality of the product is excellent…
The quality of the product is excellent and shipping was good 👍
November 25, 2025
Unprompted review
Reply from Ronatelli
Dear Customer,
Thank you for your positive feedback! We’re delighted to hear that you’re pleased with the quality of the product and satisfied with the shipping. Your support means a lot to us.
Kind regards,
Ronatelli Customer Support
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Very happy with my purchase will bey…
Very happy with my purchase will bey again thank you
November 29, 2025
Unprompted review
Reply from Ronatelli
Dear Customer,
Thank you for your kind feedback. We’re very happy to hear that you’re pleased with your purchase, and we truly appreciate your intention to shop with us again. Thank you for your trust!
Kind regards,
Ronatelli Customer Support
Ronatelli offers exquisite jewelry
Ronatelli offers exquisite, modern and high quality sterling silver jewelry. I was very impressed with the look and quality and already have received many compliments. Shipping to the USA is slow buy worth the wait. Highly recommend!
November 25, 2025
Unprompted review
Reply from Ronatelli
Dear Customer,
Thank you so much for your wonderful review. We’re delighted that you love the design and quality of our sterling silver jewelry, and it’s great to hear that you’ve already received so many compliments.
We appreciate your patience with the USA delivery time — while it can be a bit slower due to international transit and customs, we’re glad you feel it was worth the wait.
Thank you for recommending us!
Kind regards,
Ronatelli Customer Support
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