The Roof Box Company Reviews 204

TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

When I was unsure from the online options and asked a question on the helpline re adapters to fit my bars on a different vehicle the answer was clear and helpful. Then ordering and postage was straigh... See more

Rated 5 out of 5 stars

Ordered a set of roof racks on a Sunday afternoon through the website. They were delivered midday the following Tuesday, fantastic turn around time. One very minor issue that was sorted within minut... See more

Rated 5 out of 5 stars

I emailed these guys on several occasions to make sure I was getting not only the right rack for my car but also 2x bike racks. Every time I received a prompt reply and when I finally placed and pai... See more

Rated 5 out of 5 stars

Ordered a Rhino-Rack Sunseeker 2.0 awning with stow it. The Stow it mounts aren't available in NZ they refunded me the difference pretty quickly and got me the awning with out the stow it mounts. Only... See more

Company details

  1. Car Accessories Store

Written by the company

Your go to for roof boxes, roof racks and roof tents at the best prices online. Proudly NZ owned and shipping nationwide. We have roof racks to fit almost any car model with fantastic customer service available.


Contact info

4.8

Excellent

TrustScore 5 out of 5

204 reviews

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Rated 5 out of 5 stars

Promptly delivered

Initial contact resulted in a very prompt reply and advice. Once purchased the roof rack took very little time to arrive, however I'm yet to install.

June 12, 2025
Rated 5 out of 5 stars

10/10

Sooo easy! Racks look sleek, second time ordering from these guys (updated vehicle), definately reccomend!

June 12, 2025
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Rated 4 out of 5 stars

Fast shipping

Fast shipping, very well made sturdy roof racks. Little to no contact though, got the confirmation email but no follow up to say they had been shipped/ given a tracking number, they just showed up one day.

March 7, 2025
Rated 5 out of 5 stars

Worth the Wait

Didn’t realise it was coming from Australia so took a bit longer to get here, however it was worth the wait. We went on a 3 week trip and was so easy to use. Thank you toolbox.

January 29, 2025

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