When I was unsure from the online options and asked a question on the helpline re adapters to fit my bars on a different vehicle the answer was clear and helpful. Then ordering and postage was straigh... See more
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See what reviewers are saying
Ordered a set of roof racks on a Sunday afternoon through the website. They were delivered midday the following Tuesday, fantastic turn around time. One very minor issue that was sorted within minut... See more
I emailed these guys on several occasions to make sure I was getting not only the right rack for my car but also 2x bike racks. Every time I received a prompt reply and when I finally placed and pai... See more
Ordered a Rhino-Rack Sunseeker 2.0 awning with stow it. The Stow it mounts aren't available in NZ they refunded me the difference pretty quickly and got me the awning with out the stow it mounts. Only... See more
Company details
Written by the company
Your go to for roof boxes, roof racks and roof tents at the best prices online. Proudly NZ owned and shipping nationwide. We have roof racks to fit almost any car model with fantastic customer service available.
Contact info
6D Lodestar Place, 5032, Paraparaumu, New Zealand
- 0508 766 326
- info@roofbox.co.nz
- roofbox.co.nz
Brilliant service
Brilliant service! Really happy with roof racks and bike carrier. Great communication and helpful advice on getting the correct product
Good guy to deal with and quick to…
Good guy to deal with and quick to despatch product
Roof racks
Instructions were pretty good, although it still took my grandson and I 2 hours. But it was worth the end result.
Great product and service
Good quick advance, fast postage and brilliantly easy system to use!
Making sure everything fits and works together
Jeff and the team make it effortless to get the right kit that gets the job done ✅
Fantastic customer service 👍
Easy to speak to on the phone and get…
Easy to speak to on the phone and get me exactly what i needed. The rack looks great on the vehicle. Cheers.
Quality customer service
Ordered the T19 pair along with the ladder roller set
Jeff went the extra mile for me, even took my call during an All black match
Nice one Jeff, thanks.
Got the right product
Got the right product, thanks to a good website. What is not good is the extraordinary number of kits to fit the rack to the car, and the very difficult to understand instructions. Plain English would be good.
Always been awesome with quick delivery…
Always been awesome with quick delivery and service
Awesome product
Great coms, awesome product and quick delivery. The roof box is really easy to install and light weight which means as a woman I can put it up on my roof without any assistance as well as take it off again.
Prorack for Suzuki Vitara
The website was easy to navigate. I also made a phonecall to clarify things to suit my situation & found the staff to be very friendly & helpful. My roofrack arrived promptly. We have not yet attached it to vehicle but all is there & looks good. Thanks
Super helpful
You had what I needed and it was…
You had what I needed and it was delivered on time. The instructions for installation were very informative.
Great company to deal with
I highly recommend them. From my pre sales & and communication, to my awesome sales and service with prompt delivery times too.
Would be coming back to them in the future that’s for sure.
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