When I was unsure from the online options and asked a question on the helpline re adapters to fit my bars on a different vehicle the answer was clear and helpful. Then ordering and postage was straigh... See more
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See what reviewers are saying
Ordered a set of roof racks on a Sunday afternoon through the website. They were delivered midday the following Tuesday, fantastic turn around time. One very minor issue that was sorted within minut... See more
I emailed these guys on several occasions to make sure I was getting not only the right rack for my car but also 2x bike racks. Every time I received a prompt reply and when I finally placed and pai... See more
One of the best customer experiences I've had in years. The staff were extremely helpful and knowledgable, great advice form the best unit for my car type and year, post purchase email follow up to ch... See more
Company details
Written by the company
Your go to for roof boxes, roof racks and roof tents at the best prices online. Proudly NZ owned and shipping nationwide. We have roof racks to fit almost any car model with fantastic customer service available.
Contact info
6D Lodestar Place, 5032, Paraparaumu, New Zealand
- 0508 766 326
- info@roofbox.co.nz
- roofbox.co.nz
4.9
Excellent
208 reviews
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Great product and fast delivery
December 26, 2023
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Incredibly fast delivery for this time…
Incredibly fast delivery for this time of year. Stoked with the product!
December 19, 2023
Very quick shipping.
December 17, 2023
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Great service
Great service. Were able to source the parts I needed from the supplier, faster than any local Auckland branch were able to do. Final cost was lower than competitors, and that was with the additional shipping.
December 14, 2023
Product is great & but seller courier…
Product is great & but seller courier communication/link was less than average ie code e mailed as tracking was actually just order number & so couldn’t track parcel which took 8 days
December 1, 2023
Reply from The Roof Box Company
Hey Todd thanks for the review and we apologise about the confusion with the tracking link in the email. Enjoy the cradle system.
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Exellent easy to install and product…
Exellent easy to install and product all needed complete kit no need to worries
November 21, 2023
I ordered black bars
I ordered black bars, but received silver. I needed them urgently, so didn't bother returning. Not a big deal, but a bit annoying. ORDER 23-7526
After posting this review the company has apologised and paid back some $. I am happy with this result and think it was handled well. Mistakes happen, we're all human. The roof bars are working well.
November 20, 2023
Reply from The Roof Box Company
Hi Scott, we would like to sincerely apologise for the mistake on our end. We have gone ahead and refunded you for the shipping fee plus $30 for the black bar price difference. Please let us know if there is anything else we can help with otherwise we hope you enjoy your bars. Thanks :)
Great communication
Great communication, reassuring to know the product will fit, competitive pricing and fast delivery.
November 13, 2023
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Ease or order and fast turnaround
November 6, 2023
Easy website to use but shipping is…
Easy website to use but shipping is terrible as is through pbt and they are useless had been a week and they’re still ages a away
October 19, 2023
Reply from The Roof Box Company
Hey Ashton - thanks for the review and we apologise for the delay with order. It doesn't happen often so we appreciate your patience. If you have any questions then feel free to contact us any time :)
Excellent service and advice
October 12, 2023
Super fast and useful responses to my…
Super fast and useful responses to my questions
October 9, 2023
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Quick and easy
Really responsive to emails, great website to use, fast delivery! No problems at all - thank you!!
September 20, 2023
Really helpful interactions
Really helpful interactions and an all-round good experiencce
September 17, 2023
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