RW4Y  Reviews 

So easy to order and install. Great product at a great price.

Fakro blinds don’t fit window. Numerous messages back and forth. Going on three weeks now . Absolutely useless customer service. You can’t even get call back from engineer. It gets worse. They now want me to sign a form confirming I will pay engineer 300 pounds for a visit even though they know blind doesn’t fit

Very good product and excellent finish

There will be a 35% admin fee on the credit and also, a £35 repacking fee for each item if the products require repacking.

I have had previous loft ladders which have finished flush inside the attic this ladder has two brackets which stand proud inside the attic which cause a trip hazard the ladder doesn’t feel as strong and the catch is not as good as others.

When we set foot on RW4Y Stand at Harrogate Renovating and Building Show, and after having a conversation with the RW4Y Team, Mike Hutchinson (Sales Manager). gave us all of the information we needed to satisfy us to make the correct decision of Roof Windows for our project.

There were various options to choose from and to suit anyone’s needs whatever project you are planning eg: listed buildings, old Barns and renovation projects, RW4Y cover it all.

After returning home, we wanted to check our measurements and style of roof window we wanted from RW4U’s fully detailed information booklet,
We placed our order with Mike who covered everything we needed to know, from courier to despatch date to suit us.

The delivery was swift and effortless.
When the windows arrived we fully checked everything over. The windows were very well boxed up and secure and very happy with the excellent quality. Great instructions to follow for fitting and very clear.

We still have them to fit but we’ve had a long delay due to some personal family issues.
But looking forward to fitting then soon.

I would recommend anyone looking for roof windows which are well made.
The engineering has been well thought out and worth the price is to contact Mike Hutchinson, very professional, knowlegeable and friendly.

Mike will help you choose what is right for your project.
Thanks Mike for all of your support and hope to see you again soon.

went above and beyond to source my part needed

Great customer support

We had lots of help start to install very good service very good product this is our second ladder 🪜 from yourselves Definitely use you again and recommend service brilliant

Clear guidance as to the flashing required, reasonable price, prompt delivery.

Good communication, person checked our requirements with site visit. Correct goods arrived in good condition on time

I couldn't find one of the items that I wanted on the web page so phoned up and spoke to a very helpful lady. She set up a personalised basket and added the items for me. She even phoned me back the next morning to say that the items were actually in stock and had been dispatched. Very helpful. Thankyou.

Items came in good time and good condition.
Fitted correctly. Loft ladder,now in use.
Thank you for your swift delivery.

Nice easy service and quick delivery. Also well communicated

Smooth, easy transaction. Recommended.

Excellent service all round. Special thanks to Abigail Grice, the Customer Service Advisor at FAKRO who sorted out all my enquiries very efficiently. Also, the delivery by Palletways which was very efficient with a very helpful driver.

Easy to order, delivered in the time frame promised and goods as described. Excellent product and excellent service. Thankyou