RW4Y  Reviews 

Really good quick service. Ordered 2 handles for our windows, despatched quickly and free postage. Handles easy to attach to windows.

Really good service.
Ordered a roof window over Christmas from RW4Y's clearance section as it was just the size we needed for our project. Had a lovely email early in the NY from Claire in the customer service department to say that unfortunately, the window was no longer available and would I accept a slightly different one at the same price. Window then arrived promptly within the 2-3 days suggested timeframe. Great to deal with a "human" company!

I got the exact parts I was looking for first time around.

I realise that the item (a replacement hinge arm) might not be a stock item but the item took over a month to arrive and the postage cost almost the same as the part. Given I wanted to get it fitted properly it was difficult to arrange a fitter.
The replacement part looks OK although a different metal to the original, and the actual ordering process wasn’t bad. The rating is based upon the overall service. I needed to replace the hinge so that I could use the loft easily, it took over a month, I couldn’t arrange a fitter until I had chased the order and the delivery cost was proportionately high.

Good customer service and advice, good prices delivery service.

Easy to use website, fast delivery, delivered exactly when it was supposed to be. Thanks

Excellent service as-@always

Ordered a cheap type of loft cover latch and they charged me £30 plus carriage -Brought same item from Amazon for £7.50 free post

Bargain

Good quality

Delivered promptly.
Well packaged.
Easy to fit.
Very impressed
Going to fit one in my own home.

Fast delivery of blinds and the instruction's were clear. the blinds are excellent and the colour of the blinds reflects the online description. All in all, I'm very happy with my purchase.

Very helpful, polite,

very professional service re sales and good back up from tech dept if needed.

Very good service, thank you.

They were helpful with identifying the spare part I needed and, as I was going to be away, we agreed a delayed delivery date. All good to this point!
Then, unfortunately, the item was delivered while I was away, but I didn’t know this. I did get a text to say it will be delivered in a time period but not the date of delivery. I assumed it would be on the delayed date we had agreed. But no. That date came and went and a few days later a neighbour down the road saw me and said they had had it for some time.

Chris was just so knowledgeable and helpful.
Could not fault the service

Great communication, helpful staff. Shipping very expensive (£12) for small items though, hence dropping a star.

It would have been nice if you kept me informed of a delivery date, instead of me having to chase for a date. Your web site did not give any indication that there was a long delivery date.