The Roomia Storage St Mary location offers a convenient self storage solution at an affordable rate. The sign up process was very quick, simple and painless, and the facility is modern, clean and easy... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
My experience with Deb from Roomia St Mary's was by far the best customer service experience I have had in years. Not only was Deb extremely friendly and easy to deal with, she was incredibly knowledg... See more
Company replied
I've used other storage facilities where I had to remember PIN codes, supply my own lock and use my own trolley. Once you're setup in the system and have the app it's a piece of cake and the master ac... See more
Company replied
What I like about Roomia, they have a good storage, modern facilities, easy access and beside it is safe to keep your things there, and the employees are all friendly especially Josh, really I love... See more
Company replied
Company details
- Self-Storage Facility
- Automobile Storage Facility
- Moving Supply Store
- Packaging Supply Store
- RV Storage Facility
- Storage Facility
About Roomia Self Storage - St Marys
Written by the company
When life changes, a little room to breathe can make a big difference, and that’s why we exist. No matter how big or small the change, with a range of storage sizes available, Roomia is your place to create space.
At Roomia, we know there’s no one-size-fits-all approach to storage, which is why we’ve created facilities that are secure, flexible and as individual as your needs.
Our goal is to make your life Roomia, one storage unit at a time.
Make your life Roomia.
Written by the company

- Is ‘Roomia’ a real word? No. But we’re claiming it!
- It’s the feeling of room, open space, and a new lease on life. So yes, we make life Roomia.
- The Roomia Difference
- Service
- Storage doesn't start with our space,it starts with your items. We take the time to provide the facilities, service and understanding to create the space you need.
- Security
- Through cutting-edge alarm systems, lighting, and the latest in security measures, we are able to offer peace of mind knowing your items are safe and secure.
- Understanding
- You always have a real person to talk to. We’re here to give in-person advice, support and assistance to new and experienced storers.
Contact info
Forrester Road 160, 2760, Saint Marys, New South Wales, Australia
- 02 9832 2333
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Location was great as halfway between…
Location was great as halfway between main move locations. Cleanliness of lock up and, afterhours access and supportive staff

Reply from Roomia Self Storage - St Marys
What I like about Roomia
What I like about Roomia, they have a good storage, modern facilities, easy access and beside it is safe to keep your things there, and the employees are all friendly especially Josh, really I love the place. We just moved our things there for just 2 days from another storage because it's easy access to our new storage. I signed my contract last 23 Dec 2025.
Carmen Fernandez
Customer

Reply from Roomia Self Storage - St Marys
Excellent experience
Great communciation, very helpful and patient staff and Deb was amazing!

Reply from Roomia Self Storage - St Marys
Quick and easy transaction
Quick and easy transaction. Even more simple to access your stored items.

Reply from Roomia Self Storage - St Marys
Vicki best in the world went above and…
Vicki best in the world went above and beyond to make my experience feel 1rst class

Reply from Roomia Self Storage - St Marys
No I wouldn’t use them again I emptied…
No I wouldn’t use them again I emptied my storage two weeks before it was due to be paid again no refund was offered for the full month I paid as I’ve always got with other storage units so no wouldn’t use again

Reply from Roomia Self Storage - St Marys
Great customer service
Great customer service, very friendly and helpful. Vicki went above and beyond to help find the right size for what I needed. I would highly recommend using them…

Reply from Roomia Self Storage - St Marys
I can’t thank Debbie & Vickie enough…
I can’t thank Debbie & Vickie enough for going above and beyond not helping me getting drive up but for doing follow up calls and doing everything they can to make sure I got the best deal and Josh helped sort out the account side as I upgraded my storage, st Mary’s for storage highly recommended and today Debbie called just to check in such lovely ladies !!! Tell them I sent you !!!

Reply from Roomia Self Storage - St Marys
Viki was an absolute pleasure and…
Viki was an absolute pleasure and delight to work with, her welcoming personality and warm efforts to deliver a smooth transition into a storage space is brilliant work...Thankyou Viki for the warm welcome...
YOU SIR DESERVE A BONUS for making your job look seamless Thankyou Again..

Reply from Roomia Self Storage - St Marys
Vicki at Roomia St Mary’s is amazing
Vicki at Roomia St Mary’s is an amazing manager - extremely helpful and attentive to my storage needs. I highly recommend this place.

Reply from Roomia Self Storage - St Marys
Roomia has 5 star service.
Deb in office provided wonderful service and guidance throughout my first initial visit. Thanks Deb

Reply from Roomia Self Storage - St Marys
Vicki was amazing super helpful and…
Vicki was amazing super helpful and professional made the whole process of an stressful and hard time extremely easy

Reply from Roomia Self Storage - St Marys
Vicky is great
Vicky is great. I felt very looked after and the service was great.

Reply from Roomia Self Storage - St Marys

Reply from Roomia Self Storage - St Marys
Deb and Sarah have both helped me look…
Deb and Sarah have both helped me look after all my moving needs and made it a seamless transition.

Reply from Roomia Self Storage - St Marys
It was so easy renting space with…
It was so easy renting space with roomia! We booked it the same day we wanted to move stuff in (on a Sunday) and were finally ready to unload after 8pm and getting in and out was so amazing! Like actually so easy ! Bluetooth entry using an app that literally was like magic opening all the gates and doors and locked itself! No need to book in person or consult someone from the business before being able to move in which made it so easy on such short notice for us needing to rent a space. Would highly recommend roomia to anyone in need of a storage unit.

Reply from Roomia Self Storage - St Marys
Great service
Great service, friendly people and a good experience over all.
The ladies were great to deal with and made for a hassle free experience, the fact that the facility is always accessible was good as well.

Reply from Roomia Self Storage - St Marys
Just perfect for my needs
Just very convineant, tidy property to store anyone’s belongings and safe as I can access on my phone I found that great
Thanx staff at Roomia

Reply from Roomia Self Storage - St Marys
Easy peasy
It was very easy to book a storage locker online and the staff at the facility are very welcoming. I got a walk through the facility with a staff member explaining everything and showing me my locker. It was a very quick and easy process and I would definitely recommend.

Reply from Roomia Self Storage - St Marys
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







