I've been waiting for my order since way back in July. Thinking 20 blouses for $35 was a great deal and I saw their ad on TV. I jumped on it but sadly I'm still waiting and they say my order was deliv... See more
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I've been waiting for my product for over a month. It's showing delivered but was never delivered. Have the right address for shipping and billing? And still no package after them telling me they're... See more
Excellent quality and very long lasting products. Wonderful service and no quibble guarantee. Would love it if more printed tops were available in the future, with flattering colours like deep reds w... See more
Easy ordering online and items mailed promptly. I love the few items i own but unfortunately most styles do not suit me. For the few styles that do and which I love, the size and colours are generally... See more
Company replied
Company details
Written by the company
ROSARINI styles are timeless and will take you from day to night and from season to season. The ROSARINI concept is to keep adding pieces to your collection and create a wearable, and stylish mix and match wardrobe.
Contact info
Horizon Plaza, 19th Floor, Unit 8-9, 2 Lee Wing Street, Ap Lei Chau, 852, Hong Kong, Hong Kong
- 25261036
- info@rosarini.com
- rosarini.com
2.3
Poor
150 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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Garment material was very thin and…
Garment material was very thin and flimsy. Size was smaller than average. I ordered pants in a medium but the fit was more like small.
Bought on sale so policy was “no return”. Even sale item was very pricey for what you get. I won’t be ordering from this company again.
November 6, 2023
Reply from ROSARINI
Hi Kelley,
Many thanks for your review. I am sorry to hear that your shopping experience with us was not so great.
We suggest on the website to size up as this style is a slim fit and we have all the sizing measurements listed to try and ensure what you purchase fits.
We can send you a larger size or even another style that might be more suitable.
However, as we value your business we have already refunded you the price of the pants.
Best wishes,
Karen
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Your 1 stop shop for capsule wardrobe
Lovely personal attention. Great fabric and service. Fast delivery. So easy to have a capsule wardrobe for travel. Could not be happier with quality.
September 15, 2023
I love ballerina slippers
Great customer service
I love the ballerina slippers. Long lasting and machine washable. Shipping fast and reliable.
September 28, 2023
I love this fabric and wear the dress to impress
I love this fabric and wear the dress to work in my hairdressing salon to look like a smart elegant resort style comfortable but beautiful fashion stylist that appeals to my clientele as confident and professional .
September 21, 2023
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Outstanding Customer Support
I am so impressed with this company. While the clothes are comfortable, stylish and colourful, the customer service is second to none. Karen was communicative, caring and a real problem solver when I wanted to return some garments. She could not have been more helpful.
August 21, 2023
Excellent customer service from Rosarini Team
Recently I stopped over in HK for a few days en route to Europe. Aligned with Karen and her team in advance to have my item delivered to my hotel during my stay. Everything went smoothly, my item arrived promptly. Thanks for the excellent customer service!
August 21, 2023
Excellent all round experience
Excellent service, gorgeous pieces and amazing quality 5/5! Thankyou Rosarini
May 28, 2023
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Reliable n speedy after sales service
One of the items was incorrectly sent but it was promptly acknowledged and the correct one quickly sent out. I did manage to receive it in time (albeit overseas address) to wear for the occasion intended for which I'm grateful.
April 10, 2023
Ballerina Slippers
Speedy delivery and ballerina slippers purchased were great quality: very comfortable and in vibrant colours. I have 4 pairs!
March 26, 2023
LOVE LOVE LOVE
Have been a Rosarino fan for years. The garments actually look better on than the photos. Have had my Rosarini clothes for years
December 13, 2022
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Very fast and efficient on-line…great fitting, comfortable, stylish clothes
Very fast and efficient on-line service. My clothes arrived a few days after I ordered them.
Love the quality and style of Rosarini clothes!
December 1, 2022
Delivery was very prompt
Delivery was very prompt. Also the website is very easy to navigate
November 30, 2022
Quality products delivered quickly!
Order was quickly handled and delivered very quickly. When 1 item was not available you offered alternatives.
Your products are always excellent. Someone asked me today if I was wearing a Rossarini jacket - I was delighted to say yes! They agreed - great products!
November 3, 2022
Quick delivery and great quality
Quick delivery, good fit and quality/ am 100% satisfied!
September 9, 2022
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Im a old time customer way back and…
Im a old time customer way back and still loving the product, amazing transaction as always.
July 26, 2022
The red colour come out and ruin my…
The red colour come out and ruin my white pant. Courier leave my package in a 7-11 store far from my home. Different service as last time during Mother’s Day. Courier contact me first and send to my address. This time they didn’t call and just leave it somewhere. I’m not happy about this
July 18, 2022
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