roschic.com Reviews 

232
•
TrustScore 1.5 out of 5

1.4

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Review summary

Created with AI, based on recent reviews

Considering 46 reviews, most reviewers were let down by their experience overall. Consumers frequently complained about exceptionally poor product quality, noting that delivered items looked completely different from the promotional website photographs and were constructed using cheap, substandard materials. People also discussed extremely frustrating return policies that demanded expensive international shipping costs to send unsatisfactory merchandise back. Several buyers mentioned experiencing significant delivery delays regarding their pending shipments. Some reviewers were happy with the stylish designs and surprisingly comfortable materials of certain clothing pieces they ordered. A few customers additionally noted that specific items featured accurate sizing, good quality finishes, and matched their personal expectations wonderfully.

What people talk about most

Product

Consumers express deep disappointment regarding the product, noting that items feature cheap materials,... See more

Quality

Customers consistently note negative experiences with quality, expressing deep disappointment over cheap... See more

Order

Clients share negative opinions on order, expressing deep dissatisfaction due to major delivery delays and... See more

Return policy

People report negative experiences with return policy, expressing frustration over having to pay expensive... See more

Refund

Reviewers highlight negative aspects of refund, expressing deep frustration as consumers are frequently... See more

Reviews shaping this summary

Rated 1 out of 5 stars

If I could give 0 stars I would. The jumpsuit was completely see through and the worst quality, it is unwearable and defective - yet, the company offered 5% refund only and expect us to ship the prod... See more

Rated 1 out of 5 stars

These clothes are the cheapest made and looking garments I have ever bought online. Absolutely awful. In order to return, they have to be sent to China at the customer’s expense which costs more than... See more

Rated 1 out of 5 stars

I don’t usually write reviews and I am pissed of myself that I ordered from here!!! I always check reviews before purchasing but not this time!!! The material on the suit on isntagram is completely d... See more

Rated 1 out of 5 stars

Just received my order placed in November. Was totally looking forward to these clothes. Guess I should've checked the reviews first. 2 of the dresses are as advertised, the other 3 pieces though, de... See more



Contact info

1.4

Bad

TrustScore 1.5 out of 5

232 reviews

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1.4

All reviews

(232)

49 reviews in the last 12 months

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Rated 1 out of 5 stars

The pictures were amazing

The pictures were amazing, but the product was ill fitting and cheap material. I returned it and to this day (returned 6/10/23) I’ve not heard back from them or been reimbursed. They’re illegal and just bad

June 10, 2023
Unprompted review
Rated 1 out of 5 stars

This set runs small

This set runs small. To get a refund, they require you to pay return shipping to China and only offer a $4 refund and a 25% discount off a future order. Not acceptable. The quality is not great, seams snagged while trying on.

September 6, 2023
Unprompted review
Rated 1 out of 5 stars

They are a complete scam

They are a complete scam. I purchsed a jumper. When it arrived, it looked nothing like the picture. I requested a refund. This is the email they sent back.

We can refund you full amount of the items after you return back it , but you should pay for the postage.
But the posatge also very expensive , we do not recommend it .
and if there is custom problem , you will responsible for it .the custom fees also very expensive .
We can refund you 5$ as compensation at most and you keep the item,is it ok?
If you really do not want to keep the item, we will respect your decision. But you will need to pay for the shipping fee to send it back.
We will give you refund of the items after we receive your return package, thanks.
Here is the shipping address to return the package:
Returning address: Room 207, Building B, 4285 Shendu Highway, Pujiang Town,Minhang District, Shanghai,China,201112.
Please give us below info after you send out the package:
1. Your return tracking number(We'll keep following the tracking to refund you timely)
2. Write your order number on the package.
Have a nice day!

June 16, 2023
Unprompted review
Rated 1 out of 5 stars

One star bc I ordered from this company…

One star bc I ordered from this company twice and received a pretty decent item the first time around. Quality is good and has held up all summer. I get compliments on it and thought since I had a good experience with this one item that the site would be legit and the items for future orders would come as described. I learned the hard way how wrong I would be.

My second experience I spent about $90 and the items were such poor quality it was a joke. Fabric types were wrong and the sizing did not match the size chart as listed on the website. When I reached out for a refund they offered me $5 to keep the items like…I’m throwing these directly into the trash bin sir, you better be joking. I asked for a full refund and they said it would be too expensive to ship back to China. I looked up the cost to ship back and it would have been about $35 on USPS. I wasn’t about to pay MORE money to ship back to China only to get scammed again, so I kept haggling with them via PayPal. I eventually settled on getting $40 back as they declined settling for any more than that.

In your negotiations via PayPal, I was successful when I mentioned that the items were such poor quality I would never enjoy them. I got my $40 via PayPal immediately. Basically, their return policy is nonexistent and they will not be fair in making things right should your order come in poor condition. I will NEVER order from one of these sites ever again and I’ve learned my lesson the hard way. If you have ordered via PayPal, make a claim through them and don’t negotiate via email - it won’t go anywhere.

Anyway, HORRIBLE customer service. All these websites are the same. DO NOT order from them!!

September 4, 2023
Unprompted review
Rated 1 out of 5 stars

AVOID AT ALL COSTS

Also had a terrible experience with Roschic. I asked ro return some dresses i bought that were too small. I was offered $4 refund and when I pushed back i was offered $7 & highly recommended to not pay for the intl shipping to China. I considered for a $75 order, it wouldn't cost much to ship back but I do not trust they will actually refund me. DO NOT BUY THIS COMPANY IS A SCAM

July 11, 2023
Unprompted review
Rated 1 out of 5 stars

Wish I had read these sooner - def a scam!

Wish I had read these sooner! Definitely a scam site. Dress arrived a month later than expected, very poorly sewn, way too big, ripped, in a cheap polyester fabric when it was listed as linen. When I contacted them to return it, they said I’d have to pay for the expensive international shipping for it to be reimbursed. Then they emailed offering 25% off my next order to settle it. After some back and forth, they offered a $5 reimbursement. I reported it to PayPal whom unfortunately didn’t enforce anything for them, but will keep trying. Notice their website only has 5 star reviews that are clearly fake and filtered. Their Instagram has maybe 3 posts all with no likes or comments. Save your money and hopefully this dishonest business will get shut down soon!

June 2, 2023
Unprompted review
Rated 1 out of 5 stars

Crappy Chinese product as usual

Crappy Chinese product as usual. Dont purchase its a waste of money. They are getting clever. Buy on PayPal once you see its a Chinese company you can cancel the order immediately.

May 31, 2023
Unprompted review
Rated 2 out of 5 stars

Terrible quality product

The quality of fabric and seam is absolute garbage. I bought summer dresses but the synthetic fabric is so heavy and hot. The weight is pulling at the seams is exposing them. What's more insulting is that I submitted a product review for three stars, but it never posted. The item had NO reviews posted that weren't 5 stars!! They're hiding the negative feedback!

August 5, 2023
Unprompted review
Rated 1 out of 5 stars

Roschic is awful

Ordered a dress from Roschic. It arrived 30 days later and was all ripped and torn. I asked to return it and they said I would have to pay the fees to ship it back to China and they would offer me $3 total for the refund (dress was $50). Complete scam of a site!!!!

July 25, 2023
Unprompted review
Rated 1 out of 5 stars

Wish I had seen this sooner!!

Wish I had seen this sooner!!! Total trash and sizing is inconsistent. Pieces look nothing like the pictures and definitly do not fit as shown. I'm 5'6" and 130lbs and small was HUGE!!! it was the smallest size in one dress and you coule have fit another person in it. What a waste of money!

July 15, 2023
Unprompted review
Rated 1 out of 5 stars

Garbage

Garbage. Might as well light your money on fire. Slave laborers. The product is not at all what is depicted in their advertisements. Just people making a living scamming others. Hell is waiting. ✌️

July 12, 2023
Unprompted review
Rated 1 out of 5 stars

If I could give it zero stars I would

If I could give it zero stars I would!
Really poor quality dress, and the customer service sucks. And contrary to what their website says, they really don’t have a return policy. They said I can ship back the dress, but have to pay an extreme amount to ship it back to China. Only offered me a three dollar refund.

July 6, 2023
Unprompted review
Rated 1 out of 5 stars

This company is a scam, don’t buy from them

This company is a scam. Like the other reviews here, if I could give zero stars I would.

I experienced a standard bait and switch experience where the pictures didn’t match what I received. The shipping time took forever and the quality of the design, fabric, stitching all of it is garbage.

If I could post pictures here to prove this I would. The items look like a cheap Halloween costume quality, the fit is not comparable at all with how they are presented, they all have with exposed elastic in the stitches (cheap) and fabric that feels like it would crumble if you grabbed it. Kind of like crepe… not silky/flowy or soft at all.

After my disappointment in receiving non-satisfactory items that didn’t fit or match as described, I initiated their “refund process” and they can only offer me $5 and 25% off a future purchase. What a joke.

Why would I ever purchase again from them? How is $5 even close to what I outlayed at all? Why is the fact that a return is possible implied on the site and yet not freely shown that it’s to China?

I am out almost $100 and pretty annoyed, not all of us have the luxury of just throwing away money. While I’m sure people could say “you are just another sucker,” not so fast. With the flood of new online retailer businesses and lack of standard requirements for an online reseller to post/prove legitimacy it’s not as easy as some are implying here. They did have a mentioned return process and even legit businesses don’t always post an address of location for the returns.

I didn’t think this would be so blatantly low quality in comparison with their representation of the products online. I try not to buy clothing from Amazon, or other junk fashion brands that over produce unnecessary items. This didn’t look like a “fast fashion” company but it clearly is now that I have received the ridiculously low quality pieces from them.

Companies like this are creating more waste in the world so they can make a buck (actually more than a few bucks) by a seemingly legitimate business that delivers fake and low quality goods. This is fraudulent and lacks truth in marketing, but since they are an international company my hope is that they can be prevented at some level from doing “business” (aka scamming) as freely as they have been till now.

July 3, 2023
Unprompted review
Rated 1 out of 5 stars

Misleading advertising

Misleading advertising. Received what we’re supposed to be jeans, and received the ugliest polyester/Lycra pants I’ve ever laid my eyes on. Will not order from them again, ever.

June 26, 2023
Unprompted review
Rated 1 out of 5 stars

Buyers beware - not worth it

Buyers beware! The other reviews are on par with my experience. I sent 2 follow-up emails to the company asking for shipping updates after placing the order and receiving no information for weeks after the initial order confirmation. I received the items 20 days after the order confirmation. The items were very cheap versions of the items pictured on the website. The colors were clearly not as shown in the photos. Also, as others have commented, sizing was not consistent with those as outlined on the website. The website states a 45-day return policy but when asking for return information the replies back first start with bargaining - will give you $5 because according to the reply, it's so expensive to return the items. After pressing for the return information again they offered a 25% on future purchases. IMO the item quality and lack of service it is not worth the hassle. Lesson learned - stick with reputable retailers.

May 22, 2023
Unprompted review
Rated 1 out of 5 stars

N'achetez pas ces produits

N'achetez pas ces produits ! La qualité est horrible. Une robe à plus de 34$ est arrivée mal coupée et importable donc j'ai demandé un remboursement. Mais pour un remboursement complet, il faut renvoyer la robe en Chine à ses frais qui ne seront pas remboursés sinon le site vous offre 5$ (après une première offre à 3$). Une expérience horrible avec de mauvais produits et un encore pire service client ! N'ACHETEZ PAS CES PRODUITS !

Do not buy those products! Quality is bad. More, one 34$ dress was misshapen thus unwearable and you have to return it at your own cost to China before a full refund (not including postage fees) or they offer a 5$ refund (first offer was 3$). Really bad experience, awful products and even worse costumer support. DO NOT BUY!

June 13, 2023
Unprompted review

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