Banner for Rosec Jewels

Rosec Jewels Reviews 

220
TrustScore 4.5 out of 5

4.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 67 reviews, reviewers overwhelmingly had a great experience with this company. Customers are consistently thrilled with their purchases, often highlighting the stunning appearance and high quality of the jewelry, including genuine stones and beautiful craftsmanship. The ordering process is frequently described as easy and secure, with many appreciating the excellent customer service and fast, reliable delivery. Reviewers also praise the company's communication throughout the process and the pleasant surprise of receiving complimentary gifts with their orders. However, some customers experienced issues such as scratches on stones, missing diamonds, or stones falling out shortly after purchase. There were also occasional concerns about the size of stones not matching expectations, flimsy leverbacks on earrings, or packaging being damaged during shipping. A few people also mentioned receiving incorrect sizes or questioning the authenticity of materials, despite overall positive feedback on product quality.

What people talk about most

Product

Users describe positive interactions with product, with many customers expressing delight over the beauty and... See more

Quality

Customers had positive experiences with quality, frequently praising the authenticity and craftsmanship of... See more

Delivery service

Clients share positive opinions on delivery service, frequently highlighting fast shipping and timely... See more

Customer service

Reviewers consistently express satisfaction with customer service, describing it as excellent, helpful, and... See more

Order

Consumers find the ordering process to be positive, with many praising the ease and speed from placement to... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Jewelry looked beautiful, however the wrapping had a sticky liquid for some reason? Could’ve come from shipping? But exactly what I wanted and a great gift! Even threw in some earrings I wasn’t tracki... See more

Company replied

Rated 5 out of 5 stars

Absolutely stunning rings. Genuine moissanite, and the opal is absolutely the star of the show! Customer service was very fast to fix my husbands mistake when he initially placed our order, My husband... See more

Company replied

Rated 5 out of 5 stars

Absolutely thrilled with my purchase! This ring is so pretty I can't stop looking at it… from the minute, I placed the order to the actual delivery of the ring was perfect. I will definitely be orderi... See more

Company replied

Rated 5 out of 5 stars

Rosec Jewels delivered! Bought a fire opal necklace as a birthday gift for a family member. It turned out beautifully. Red Fire Opal encircled with diamonds and a 14k yellow gold base & chain. The ord... See more

Company replied


Company details

  1. #22 of 34 best companies in Jewellery Manufacturer
  2. #31 of 54 best companies in Jewelry Designer
  3. #1 of 1 best companies in Jewelry Exporter
  4. #81 of 151 best companies in Jewelry Store

About Rosec Jewels

Written by the company

💎 About Rosec Jewels

Rosec Jewels is an independent fine jewelry brand dedicated to crafting timeless pieces that reflect your unique personality and love story. Each piece is made with precision, passion, and a promise of perfection.

✨ Our Jewelry Collection

Explore a world of brilliance with our wide range of jewelry:

🌿 Our Gemstone Excellence

  • Lab-Grown Diamonds — EF-VS and HI-SI grades for exceptional sparkle and ethical luxury.
  • Moissanite Jewelry — D-VS1 brilliance that rivals natural diamonds in fire and beauty.
  • Precious & Semi-Precious Gemstones — AAA to AAAA quality stones known for color and clarity.

💖 Why Customers Trust Us

  • ⭐ 85%+ Positive Reviews & Exceptional Craftsmanship
  • 📜 Certified Gemstones & Hallmarked Gold/Silver Purity
  • ↩️ 30-Day Easy Return Policy
  • ✈️ Free & Secure Express Shipping Worldwide

At Rosec Jewels, we believe jewelry is more than adornment — it’s a celebration of who you are. Discover the sparkle that speaks to your soul.

Free Studs + 11% OFF

Enjoy Free Gifts & Big Savings This Season!

🎁Mother's Day Sale Live

Make this season shine with gifts and savings from Rosec Jewels!

  • 💎 Free Moissanite Studs with your first purchase.
  • ✨ Seasonal Discounts:
    11% OFF Sitewide

    Shop Now |

    *Automatic discounts apply at checkout where eligible. Free studs on first purchase only.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

220 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 83% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.5

All reviews

(220)

64 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I highly recommend!

I had a great experience with Rosec Jewels. They kept in touch with me whole time from the beginning to end. Very professional and my ring is absolutely beautiful and well made, it also came a day early! Thanks for everything!

May 29, 2025
Unprompted review
Rosec Jewels logo

Reply from Rosec Jewels

Hi Deandra,

Thank you so much for the glowing review! We're thrilled to hear that your experience with Rosec Jewels was smooth from start to surprisingly early finish — we do like to show off a bit when it comes to punctuality. 😄

We're especially glad the ring stole your heart (as it was designed to do)! It’s always our goal to blend beauty with craftsmanship — and maybe sprinkle in a little "wow" factor along the way.

Don’t be a stranger! We’d absolutely love to help you sparkle even more in the future — whether it’s another stunning piece or a gift for someone special. And hey, if you’re feeling extra fabulous, we’d be honored if you shared this moment on social media — it helps others fall in love, too (with our jewelry, of course).

Be sure to tell your friends, family, coworkers, neighbors, barista... okay, maybe not the barista — but anyone who appreciates timeless jewelry! 💎

Thanks again for choosing Rosec Jewels — we’re always here to bring a little extra shine to your life.

Warm wishes,
Team Rosec Jewels

Rated 5 out of 5 stars

Would recommend very good customer…

Would recommend very good customer service an response to via emaila&whatsapps thank you guys my wife love the ring

June 6, 2025
Unprompted review
Rosec Jewels logo

Reply from Rosec Jewels

Hi Ernest,

Thank you so much for your kind words and recommendation! We're thrilled to hear that your experience with our customer service—both through email and WhatsApp—met your expectations. Knowing that your wife loves the ring truly brings a smile to our faces!

Your feedback is incredibly encouraging for our team. It motivates us to keep working hard to provide not just beautiful jewelry, but also the kind of care and service that leaves a lasting positive impression.

We’d be absolutely delighted to have you shop with us again in the future. And if the ring continues to bring joy, we’d love it if you shared your experience (and a sparkle shot!) on social media to inspire others and show it off to friends and family.

Rated 5 out of 5 stars

Great quality product

Great quality product. Timely delivery and first class communication.

June 1, 2025
Unprompted review
Rosec Jewels logo

Reply from Rosec Jewels

Hi Ricky,

Thank you so much for your wonderful feedback! We're truly delighted to hear that you were happy with the quality of the product, the timely delivery, and the communication throughout your experience.

Hearing such kind words means the world to us. Feedback like yours inspires our entire team to continue putting in the hard work to ensure every customer receives not just a beautiful piece of jewelry, but also a memorable and positive experience.

We’d love to welcome you back again soon—feel free to explore our latest designs anytime! And if you’re enjoying your new piece, don’t hesitate to show it off on social media and share the sparkle with your friends and family. ✨

Rated 5 out of 5 stars

packaged well

fast shipping

May 16, 2025
Rosec Jewels logo

Reply from Rosec Jewels

Hi Vivki Blick,

Thank you so much for your kind words! We're glad to hear your order was packaged well and arrived quickly.

We’d love to have you shop with us again soon—don’t forget to explore our latest collections! And if you’re loving your jewelry, feel free to share it on social media and show it off to your friends and family. ✨

Warm regards,
Team Rosec Jewels

Rated 4 out of 5 stars

I loved the ring and earrings

I loved the ring and earrings. Beautiful. I gave them a 4star because the delivery date was false and the ring did not arrive when said.

June 2, 2025
Unprompted review
Rosec Jewels logo

Reply from Rosec Jewels

Hi T. Brooks,

Thank you so much for your kind words—we’re delighted to hear you loved the ring and earrings! It’s wonderful to know the beauty of the pieces met your expectations.

We sincerely apologize for the delay in delivery. While we always aim to provide accurate timelines, occasional shipping disruptions can occur, and we truly appreciate your patience and understanding.

We’d be honored to have you shop with us again in the future. And if you loved your jewelry, we’d be so grateful if you shared your experience with friends, family, or even on social media—it really means a lot to our small team.

Rated 5 out of 5 stars

My ring arrived exactly as expected and…

My ring arrived exactly as expected and is beautiful. It shipped fairly quickly and shipping information was continually shared via whatsapp and email.

May 15, 2025
Rosec Jewels logo

Reply from Rosec Jewels

Hi Leola,

Thank you so much for your wonderful review! We’re thrilled to hear that your ring arrived just as expected and that you found it beautiful. It’s also great to know our shipping updates via WhatsApp and email helped keep you informed throughout the process.

Your satisfaction means everything to us, and we’d love to have the pleasure of serving you again in the future. If you truly enjoyed your experience, we’d be so grateful if you shared it on social media or recommended us to friends and family—it really helps us grow and connect with more jewelry lovers like you.

Rated 5 out of 5 stars

Rosec Jewels Experience

I did have an issue with delivery of my merchandise--not the fault of Rosec Jewels though.
The ROSEC JEWELS team was excellent in communications with me until I received my merchandise. I would rate them 5 star simply based on their customer service--outstanding! (I did also love what I ordered--very satisfied.)

May 8, 2025
Rosec Jewels logo

Reply from Rosec Jewels

Hi Sonja,

Thank you so much for your thoughtful review! We're truly sorry to hear about the delivery issue, but we're very glad we could support you through it. It means a lot to us that you appreciated our communication and service—that’s what we always strive for.

We’re even happier to know you loved what you ordered! Your satisfaction is our biggest reward. We’d love to have the chance to serve you again, so please don’t hesitate to return whenever you're ready for your next piece.

If you enjoyed your experience, we’d be so grateful if you shared it with friends, family, or even on social media—it really helps others find us too.

With heartfelt thanks,

Rated 5 out of 5 stars

It is exactly what I it appeared to be…

It is exactly what I it appeared to be shipping was exactly what they said it would be. The free giftvwas very nice and packaging and box for the necklace was nice.

May 26, 2025
Rosec Jewels logo

Reply from Rosec Jewels

Hi Phil,

Thank you so much for your kind words and for taking the time to share your experience with us! We’re thrilled to hear that the necklace met your expectations and that everything—from the shipping to the free gift and packaging—was exactly as promised.

Your satisfaction means the world to us, and we’d love the opportunity to serve you again in the future. If you ever need assistance or want help choosing your next piece, we’re just a message away.

Rated 5 out of 5 stars

Excellent Experience and Product

Customer service was great and the piece was beautiful

May 23, 2025
Rosec Jewels logo

Reply from Rosec Jewels

Thank you so much for your kind words! We're delighted to hear that you had an excellent experience and loved the piece. It truly means a lot to us.

We’d love to have you shop with us again soon, and if you ever need any assistance or have questions, please don’t hesitate to reach out — we’re always here to help!

If you enjoyed your purchase and experience, feel free to share it on social media and tag us — we’d be so happy to see it! 💛

Rated 5 out of 5 stars

Fast shipping and great quality for the price

Fast shipping, great quality for the price. My husband is so happy with his wedding band!

May 7, 2025
Rosec Jewels logo

Reply from Rosec Jewels

Thank you so much for your lovely review! We're thrilled to hear that your husband is happy with his wedding band and that you were pleased with the fast shipping and quality.

Kind words like yours give us the confidence and inspiration to keep creating beautiful jewelry pieces. We’d love the opportunity to bring more smiles your way, so we hope you'll shop with us again soon.

If you truly enjoyed your experience, we’d be so grateful if you shared it on social media or recommended us to your friends and family—it really means a lot to us.

Warm regards,
Team Rosec Jewels 💍✨

Rated 5 out of 5 stars
Rosec Jewels logo

Reply from Rosec Jewels

Thank you so much for your kind review! We're thrilled to hear you're enjoying your jewelry so far.

Words from our customers like you give us the confidence and motivation to keep creating more beautiful pieces with love and care. We’d love the opportunity to bring another smile to your face, so we hope you’ll shop with us again soon.

If you truly enjoyed your experience, we’d be grateful if you shared it on social media or recommended us to your friends and family—it really means a lot to us.

Warm regards,
Team Rosec Jewels ✨

Rated 5 out of 5 stars

The wedding rings were of incredible…

The wedding rings were of incredible quality, and customer service was of the highest and most respectable.

May 19, 2025
Rosec Jewels logo

Reply from Rosec Jewels

Thank you so much for your wonderful words! We're absolutely delighted to hear that you loved the quality of your wedding rings and felt respected and valued by our customer service team. Your kind feedback truly means the world to us.

We’d be honored to have the chance to serve you again—our team is always here to help you find more beautiful pieces you'll love.

If you’re happy with your experience, we’d really appreciate it if you shared your rings on social media and told your friends and family about us—it helps more than you know and truly supports our small business.

Warmest wishes,
Team Rosec Jewels 💍✨

Rated 1 out of 5 stars

I requested a return for the item i…

I requested a return for the item i bought, i have not received any update or return label. I am worried i will not be able to return this item.

May 3, 2025
Rosec Jewels logo

Reply from Rosec Jewels

Dear Nicholas,

We’re truly sorry for the trouble you’ve faced and completely understand your concern. Please accept our sincere apologies for the delay and any confusion caused.

We did send the return confirmation to your email on May 13th—sometimes we wait for a customer reply to avoid any human error. That said, we take full responsibility, as we genuinely care about every detail and promise.

As a brand, we believe each and every customer is very important to us, and your satisfaction truly matters. You can absolutely return your item—our 30-day free return policy ensures that, and your return is fully eligible.

We’ve now sending the return label to your email immediately. Please check your inbox (and spam/junk folder), and you’ll also find our earlier messages there.

Once again, we sincerely apologize. This will never happen again—we're improving our process to make sure every experience is smooth and positive. Thank you for your valuable feedback—it helps us learn and grow.

We take every word to heart, and we hope to serve you better next time.

Rated 5 out of 5 stars

I love my purchase!

I absolutely love the ring that I ordered! The company did a wonderful job at communicating with me throughout the entire shipping process, and I’m so happy with my product. Would definitely recommend!

May 24, 2025
Unprompted review
Rosec Jewels logo

Reply from Rosec Jewels

Thank you so much for your lovely review! We're truly grateful for your kind words and thrilled to hear that you love your ring. Words like yours give our team the confidence and inspiration to keep creating more beautiful jewelry pieces with love and care.

We would be honored to bring more smiles your way, so we hope you'll give us the chance to delight you again with future purchases.

If you truly enjoyed your experience, we'd deeply appreciate it if you shared it on social media or recommended us to your friends and family—it really means the world to us.

Rated 4 out of 5 stars

Top quality for the price

Top quality for the price. Fair and affordable. Item looks great and meets expectations. I understand a company and its products can be hit and miss from one person to the next, but other than the band width being on the thinner side, the ring is beautiful and my wife loves it!

May 19, 2025
Unprompted review
Rosec Jewels logo

Reply from Rosec Jewels

Hi Noah,

Thank you so much for your kind words and honest feedback! We're thrilled to hear that the ring met your expectations and, most importantly, that your wife loves it—that truly means the world to us.

We understand your note about the band width and appreciate you sharing your thoughts—it helps us grow and serve our customers better. We’re so glad the beauty and quality of the piece made it a meaningful gift.

We’d love to have the chance to create more special moments for you in the future. When you're ready for your next piece, we’ll be here to help!

If you’d like to support us even further, feel free to share your experience on social media and with your friends and family—it truly helps small businesses like ours shine.

Thanks again,
Team Rosec Jewels 💎✨

Rated 5 out of 5 stars

Great service and good product

Great service and good product. Ordered a ring for my girlfriend and she is very happy with it. They responded quickly and resolved all issues that cane up. They kept their word. But you must use WhatsApp for this level of service. Would highly recommend.

March 26, 2025
Unprompted review
Rosec Jewels logo

Reply from Rosec Jewels

Hi,

Thank you so much for your kind words and for taking the time to leave us a review!

It truly means a lot to our entire team. Your appreciation not only brings us joy but also boosts our confidence to continue crafting beautiful jewelry pieces with even more passion and care. We genuinely value the smiles we bring to our customers when they receive something special made just for them.

We’d be honored to have the opportunity to make you smile again—so please do shop with us in the future!

And if you truly loved your experience and the ring, we’d be incredibly grateful if you could share it with your friends and family or post about it on your social media. Your support helps us grow and reach more people who love meaningful jewelry.

Warm regards,
Team Rosec Jewels

Rated 5 out of 5 stars

I am so satisfied with my engagement…

I am so satisfied with my engagement ring. It's beautiful, it arrived on time, and there was always communication with the customer service department.

May 19, 2025
Unprompted review
Rosec Jewels logo

Reply from Rosec Jewels

Thank you so much for your wonderful review! We're thrilled to hear that you love your engagement ring and had a smooth experience from start to finish. Your satisfaction means the world to us.

We’d love to see you shop with us again for your future special moments. Feel free to share your experience and photos on social media, and don’t forget to recommend us to your friends and family — it really helps us grow and continue creating beautiful jewelry.

Wishing you all the best in this exciting new chapter! 💍✨

Warm regards,

Rated 5 out of 5 stars

Experience was smooth and helpful

Experience was smooth and helpful. Delivery was rather quick and the ring is beautiful

April 25, 2025
Unprompted review
Rosec Jewels logo

Reply from Rosec Jewels

Thank you so much for your kind words! We're thrilled to hear that your experience was smooth and that you loved the ring. Quick delivery and beautiful jewelry are what we strive for. We’d love to have you shop with us again – and feel free to share your Rosec Jewels moment with friends and family! 💍✨

Rated 5 out of 5 stars

Amazing jewelry, quick delivery, very responsive!

I purchased a pair of lab grown emerald studs online. Rose answered all my questions promptly, shipped quickly, and the jewelry is beautiful!

April 29, 2025
Rosec Jewels logo

Reply from Rosec Jewels

Thank you so much for your wonderful review! 🌟 We're truly thrilled to hear that you loved the lab-grown emerald studs and had such a smooth experience with us. It means the world to our team to know that you found the jewelry beautiful, the delivery quick, and our service responsive—we always aim to make our customers feel valued and cared for every step of the way.

Your kind words encourage us to continue crafting exquisite pieces and providing top-notch service. We’d absolutely love to see you shop with us again in the future!

Also, if you get a chance, we’d be so grateful if you could share your experience with friends and family—or even show off your jewelry on social media and tag us. It helps others discover the sparkle too ✨

Looking forward to serving you again!

Warm regards,
Team Rosec Jewels 💚

Rated 4 out of 5 stars

This is a lovely delicate necklace

This is a lovely delicate piece of jewelry. The only reason I deducted a star is that the clasp is very tiny and hard to handle. I may have a jeweler replace it,

April 19, 2025
Rosec Jewels logo

Reply from Rosec Jewels

Hi Perry,
Thank you so much for your kind words and thoughtful feedback! We're so glad you love the delicate beauty of the necklace. We appreciate you pointing out the clasp—your input helps us improve, and we completely understand how a small clasp can be tricky.

We’d love to see how you style your piece! If you share it on social media, don’t forget to tag us—we always enjoy seeing our jewelry in action. We hope to see you shop with us again soon! 💛

Warm regards,

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look