Jewelry looked beautiful, however the wrapping had a sticky liquid for some reason? Could’ve come from shipping? But exactly what I wanted and a great gift! Even threw in some earrings I wasn’t tracki... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Absolutely stunning rings. Genuine moissanite, and the opal is absolutely the star of the show! Customer service was very fast to fix my husbands mistake when he initially placed our order, My husband... See more
Company replied
Absolutely thrilled with my purchase! This ring is so pretty I can't stop looking at it… from the minute, I placed the order to the actual delivery of the ring was perfect. I will definitely be orderi... See more
Company replied
Rosec Jewels delivered! Bought a fire opal necklace as a birthday gift for a family member. It turned out beautifully. Red Fire Opal encircled with diamonds and a 14k yellow gold base & chain. The ord... See more
Company replied
Company details
- #22 of 35 best companies in Jewellery Manufacturer
- #31 of 55 best companies in Jewelry Designer
- #1 of 1 best companies in Jewelry Exporter
- #80 of 148 best companies in Jewelry Store
About Rosec Jewels
Written by the company
💎 About Rosec Jewels
Rosec Jewels is an independent fine jewelry brand dedicated to crafting timeless pieces that reflect your unique personality and love story. Each piece is made with precision, passion, and a promise of perfection.
✨ Our Jewelry Collection
Explore a world of brilliance with our wide range of jewelry:
- 💍 Engagement Rings, Wedding Rings, Promise Rings & Eternity Rings — handcrafted for every chapter of love.
- 💎 Earrings, Necklaces & Bracelets — perfect to elevate your everyday elegance.
🌿 Our Gemstone Excellence
- Lab-Grown Diamonds — EF-VS and HI-SI grades for exceptional sparkle and ethical luxury.
- Moissanite Jewelry — D-VS1 brilliance that rivals natural diamonds in fire and beauty.
- Precious & Semi-Precious Gemstones — AAA to AAAA quality stones known for color and clarity.
💖 Why Customers Trust Us
- ⭐ 85%+ Positive Reviews & Exceptional Craftsmanship
- 📜 Certified Gemstones & Hallmarked Gold/Silver Purity
- ↩️ 30-Day Easy Return Policy
- ✈️ Free & Secure Express Shipping Worldwide
At Rosec Jewels, we believe jewelry is more than adornment — it’s a celebration of who you are. Discover the sparkle that speaks to your soul.
Free Studs + 11% OFF
Enjoy Free Gifts & Big Savings This Season!
🎁Sale Live
Make this season shine with gifts and savings from Rosec Jewels!
- 💎 Free Moissanite Studs with your first purchase.
✨ Seasonal Discounts:
11% OFF Sitewide
Shop Now |
*Automatic discounts apply at checkout where eligible. Free studs on first purchase only.
Contact info
64 W 48th ST STE 1406, 10036, New York, United States
- +13479236675
- info@rosecjewels.com
- rosecjewels.com
4.5
Excellent
220 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great jewelry
Lovely, well priced jewelry. Company liaised well with me and kept me up to date on all stages of the buying and shipping process.
February 24, 2025
Reply from Rosec Jewels
Dear Miss Jane McGinley,
Thank you for your kind words! We're thrilled to hear that you loved our jewelry and had a smooth shopping experience with us. Your support means the world to us! 💖 We’d love to welcome you back for your next special piece—can’t wait to serve you again!
Best wishes,
Rosec Jewels Team
Excellent customer service
Excellent customer service. Prompt in responding to questions, refund received as promised, beautiful jewelry, and I would buy again from them.
February 17, 2025
Reply from Rosec Jewels
Dear Kat,
Thank you for your wonderful review! We're thrilled to hear that you had a great experience with our customer service and that you love your jewelry. Your kind words mean the world to us! 💖
We’d love to have you shop with us again—keep an eye out for our latest collections and exclusive offers. If you ever need anything, we’re always here to help!
Warm regards,
The communication from customer service…
The communication from customer service was very good. The ring is really pretty and was just what I was looking for. I would definitely recommend the company.
January 28, 2025
Reply from Rosec Jewels
Thank you for your wonderful review! We’re so glad to hear that you loved the Minimal Heart Shape Moissanite Engagement Ring and that our customer service met your expectations. 💍✨ Your recommendation means the world to us!
We’d love for you to share your experience on social media and tag us—we always enjoy seeing our jewelry become part of special moments! 💕
Looking forward to helping you find more beautiful pieces in the future. Shop with us again soon! 😊
My GF loved it great fit
January 28, 2025
Reply from Rosec Jewels
We’re so happy to hear that your girlfriend loved the Minimal Heart Shape Moissanite Engagement Ring and that it was a perfect fit! 💍💖 Moments like these make us love what we do!
We’d love for you to share your experience on social media and tag us—we always enjoy seeing our jewelry bring joy! 💕
Looking forward to helping you find the next perfect piece. Shop with us again soon! ✨
Reply from Rosec Jewels
Thank You for Your Amazing Review! 💖✨
We’re so happy to hear that you love your engagement ring and that it arrived early! 💍💖 Your kind words truly mean the world to us. Moments like these are why we do what we do!
We’d love for you to share your joy on social media and tag us—we love seeing our rings become a part of such special moments! 💕
Looking forward to helping you find more beautiful pieces in the future. Shop with us again soon! ✨
Wonderfully beautiful earrings!
February 7, 2025
Reply from Rosec Jewels
Hi Lisa,
Wow! Your kind words and 5-star review truly made our day! 🌟 We're so thrilled that you love your wonderfully beautiful earrings—your support means the world to us. 💎✨
We’d love for you to share your experience on social media and tag us—we always enjoy seeing our jewelry sparkle in real life! 💖
Looking forward to serving you again soon! Don’t forget to check out our latest collections for more stunning pieces. 💍✨
Happy shopping! 😊
Very responsive customer service
Very responsive customer service. Good price and quality for the price.
Green emerald lab eternity band. Beautiful and they send the ratings info and details of the stones. Very accommodating
February 8, 2025
Unprompted review
Reply from Rosec Jewels
Thank you so much for your 5-star review! ⭐️ We’re thrilled to hear that you love your Green Emerald Lab Eternity Band and appreciate the quality and details we provide. Your kind words truly boost our confidence and inspire us to keep delivering the best!
We’d love to see how you style your ring—feel free to share pictures on social media and tag us! 💚✨ We look forward to serving you again with more stunning lab-grown gemstone jewelry.
Happy shopping! 💎😊
Best,
Rosec Jewels Team
Bought some earrings
Bought some earrings, everything went well. Rosec communicated very good throughout the whole purchase, shipping and receiving of them. The earrings are high quality and look great.
January 30, 2025
Reply from Rosec Jewels
Dear Tom,
Thank you for your wonderful review! We're thrilled to hear that you loved your earrings and had a smooth experience with us. Your kind words truly mean a lot.
We’d love to see how you style them! Feel free to share your look on social media and tag us. Also, we can’t wait to have you shop with us again—keep an eye out for exciting new designs and exclusive offers just for you!
Happy wearing!
Rosec Jewels Team ✨💎
helix earring
Love the helix earring. I only wish it had a little more shine to the moissanite, seems a little dull.
January 22, 2025
Reply from Rosec Jewels
Thank you for taking the time to share your feedback! We're so glad to hear that you love your helix earring. However, we’re sorry that the moissanite didn’t meet your expectations in terms of shine.
Moissanite is known for its brilliance, but factors like lighting and cleaning can sometimes affect its sparkle. If you need any assistance or have any concerns, please don’t hesitate to reach out to us—we’d be happy to help!
Your satisfaction means the world to us, and we appreciate your support.
Best regards,
Unreliable imo
Was unable to connect by telephone, packaging was filthy cheesecloth sealed with wax, product was shipped from India, called was scheduled by company then not executed, bonus gift with purchase was never received.
Follow up was provided by email.
January 18, 2025
Reply from Rosec Jewels
We sincerely apologize for any inconvenience you faced. As we discussed, we have addressed the issue and ensured that the bonus gift is always included with every package. Our team sends it from here, and we strive to make sure every order meets our quality standards.
We truly value your feedback and appreciate your patience. If there's anything else we can do to improve your experience, please let us know.
I ordered a size 6 ring and received a…
I ordered a size 6 ring and received a size 4.5. possibly my error but when I reached out multiple times I was unable and to get ahold of anyone.
January 18, 2025
Reply from Rosec Jewels
Dear Davis Miller,
First and foremost, please accept our sincerest apologies for the inconvenience and frustration you’ve experienced. We truly value your trust in us, and we are here to make things right for you.
We understand that you may have faced difficulty reaching out to us, and for that, we deeply regret any miscommunication. Could you kindly let us know where you reached out so we can ensure no future issues arise?
Upon reviewing your order, it seems the ring size might have been selected by default. To help prevent this, we have sent an email as well as WhatsApp communication for a free ring sizer before processing orders. If you missed this email, we completely understand, and we’re happy to assist you further.
You are welcome to return the ring as part of our 30-day return policy, and we’ll resize it for you at no additional cost. If you’d like to confirm your correct size, we can send you a free ring sizer to ensure a perfect fit.
Kindly contact us at customercare@rosecjewels.com or call us at +1 318 479 0290 for quick assistance. We’re here to make this process as smooth as possible for you.
Once again, we deeply apologize for this experience and thank you for giving us the chance to resolve it.
Exceptional service
This marks my initial experience ordering from Rosec, and I am thoroughly satisfied. I purchased a stunning ring for my wife and also received a complimentary pair of earrings. The quality is exceptional, and the craftsmanship is exquisite. Additionally, the communication throughout the process was outstanding. I highly recommend this service.
January 17, 2025
Unprompted review
Reply from Rosec Jewels
Dear Zulfikar Mohammed,
Thank you so much for your kind words and for choosing Rosec Jewels for your special purchase. We're thrilled to hear that you and your wife loved the ring and complimentary earrings! Your appreciation for the quality and craftsmanship means the world to us.
We’re delighted that you had a seamless shopping experience, and we look forward to serving you again in the future. Don’t hesitate to explore our latest collections—we’re sure you’ll find something equally stunning!
Warm regards,
The Rosec Jewels Team
The customer service was most…
The customer service was most impressive. I had many questions and they were all answered to my satisfaction which led to a fantastic purchase. I love all 3 pieces I purchased.
Thank you Rosec Jewels
January 14, 2025
Unprompted review
Reply from Rosec Jewels
Dear Billie Dillon,
Thank you so much for your amazing review! We’re thrilled to know that our customer service met your expectations and helped you make a fantastic purchase. It’s wonderful to hear that you love all three pieces you chose!
Your satisfaction is our top priority, and we’re so grateful for your trust in Rosec Jewels. We can’t wait to help you find more beautiful jewelry in the future. Keep an eye on our collections—we’re sure you’ll discover something just as stunning next time!
Warm regards,
The Rosec Jewels Team
The best jeweler and customer service
The best jeweler and customer service! I am so happy that I found them and will always order from Rosec jewels in the future. They informed each day when my customer piece will be ready to ship and my new piece is just gorgeous!
January 1, 2025
Unprompted review
Reply from Rosec Jewels
Hi Tonya,
Thank you so much for your heartwarming review! Your kind words about our jewelry and customer service mean the world to us. We're delighted to hear that you’re happy with your gorgeous new piece and appreciated the updates throughout the process—it’s always our goal to keep our customers informed and cared for every step of the way.
We’re truly honored to have created something special for you and look forward to crafting more beautiful pieces with the same care and passion. If you’d like, sharing your experience with friends and family would help us reach more people who love unique jewelry just like you do.
We can’t wait to have you shop with us again!
Warm regards,
Reply from Rosec Jewels
Thank you for appreciating
Moissanite 2 carat
Everything came in and looked great! I am not thrilled about the clasp because it is harder to do. I am hoping it gets easier with wear.
December 11, 2024
Reply from Rosec Jewels
Thank you for your feedback! we will surely work on your suggestion
Reply from Rosec Jewels
Thank you for your wonderful feedback!
We’re thrilled to hear that you had such a positive experience with our customer service. Providing the best support to our valued customers is always our top priority, and your kind words truly mean the world to us.
If you ever need assistance or have any questions in the future, we’re here for you. Thank you for recommending us and for being a part of the Rosec Jewels family!
Sapphire earrings
I bought beautiful lab made sapphire earrings. Very happy with my purchase.
December 24, 2024
Unprompted review
Reply from Rosec Jewels
Thank you so much for your kind words and for taking the time to leave a review! We’re thrilled to hear that you’re happy with your lab-made sapphire earrings. They truly are a stunning choice, and we’re delighted they’ve brought you joy.
If you ever need assistance or have questions about your jewelry, please don’t hesitate to reach out. We look forward to serving you again in the future!
This filagree ring was a Christmas present …
This filagree ring was an early Christmas present for my wife. Throughout the purchase process, I was kept aware on the creation progress and estimated delivery time. The ring arrived earlier than expected, is nicer than any I saw at our local jewelers and was priced very competitively. My wife is very happy with the ring design, features and quality and we highly recommend Rosec Jewels.
December 21, 2024
Unprompted review
Reply from Rosec Jewels
Thank you so much for sharing your wonderful experience with Rosec Jewels! We’re thrilled to hear that the filigree ring made the perfect early Christmas present for your wife and that you found the entire process—from creation updates to delivery—smooth and satisfying.
It means the world to us to know that the ring exceeded your expectations in design, quality, and value. Knowing that your wife is delighted with her gift is the ultimate reward for our work.
Your recommendation truly brightens our day, and we’re grateful for the trust you placed in Rosec Jewels for such a special occasion. We look forward to serving you again in the future!
Wishing you and your wife a joyous holiday season filled with love and sparkle.
Beautiful earrings
Beautiful earrings! They also sent a smaller pair free! Fast shipping! Very good company.
December 14, 2024
Reply from Rosec Jewels
Thank you so much for your glowing 5-star review! 🌟 We're thrilled to hear you loved the earrings and enjoyed the surprise of the smaller pair. Your kind words about our shipping and service truly mean the world to us. 💕 We look forward to serving you again soon!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.