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Roseinside Reviews 4,055

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TrustScore 4 out of 5

3.9

Gift Shop
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Review summary

Created with AI, based on recent reviews

Considering 227 reviews, reviewers had a great experience with this company. Many customers are highly satisfied with the quality of the products, often describing them as beautiful, amazing, and better than expected, with some items being praised for their unique design and suitability as gifts. The selection of items is appreciated, and many people express intentions to purchase again, highlighting the great value for money and the professional service from ordering to delivery. Reviewers also frequently mention swift delivery and good communication regarding order status, even for international shipments. However, some customers were dissatisfied with aspects of their orders, including receiving incorrect items, products that did not match the description or picture, or items with poor quality engraving that was illegible. There were also complaints about delivery times not being accurate, especially when extra fees were paid for expedited shipping, and issues with tracking information being unreliable or not updating correctly.

What people talk about most

Product

Consumers find product quality and accuracy to be ambiguous, with many expressing severe disappointment as... See more

Quality

Reviewers highlight positive aspects of quality, with many expressing satisfaction with the craftsmanship and... See more

Order

Clients share ambiguous opinions on order experiences, with some reviewers praising the easy ordering... See more

Delivery service

Reviewers mention ambiguous feedback about delivery service, with many customers praising fast delivery,... See more

Price

Customers consistently note ambiguous experiences with price, with some reviewers finding the cost affordable... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Item appears as described and reasonable quality. The tracking of the parcel was reasonable but there were no up to date details provided. Most were four days old and then catch-up for those days prov... See more

Rated 4 out of 5 stars

It was a great buy, material of good quality and the print was beautiful except the body suit for my 6 months old baby was too small,she could hardly fit in it.I recommend making the size bigger. I w... See more

Rated 4 out of 5 stars

Lovely personalised necklace. Only down side was the tracking they use. It was very laggy and the item arrived before it was updated. In saying that I'd use them again.

Rated 3 out of 5 stars

I did pay an extra £9 to have this delivered within 2-5 days. It came in 7 days. Understandably it was made and shipped from China so was never going to be achievable. Product was good but delivery ti... See more

Company replied

Company details

  1. #87 of 115 best companies in Gift Shop
  2. #85 of 116 best companies in Fashion Accessories Store
  3. #47 of 56 best companies in Jeweler
  4. #30 of 34 best companies in Jewellery Manufacturer
  5. #117 of 144 best companies in Jewelry Store

Information provided by various external sources

Shop Online for Cheap Custom Gold & Silver Women's Jewelry, Design Your Own Personalized Jewelry at roseinside.com Now.

Contact info

3.9

Great

TrustScore 4 out of 5

4K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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Rated 4 out of 5 stars

Item appears as described

Item appears as described and reasonable quality. The tracking of the parcel was reasonable but there were no up to date details provided. Most were four days old and then catch-up for those days provided. It arrived but tracking did not have this information provided

February 5, 2026
Unprompted review
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Rated 1 out of 5 stars

Terrible

Got 5 bracelets wedding presents for my bridesmaids the bracelets arrived they are small and tight fitted. I have a small wrist myself but my bridesmaids are different. They asked for evidence sent them photos they keep trying to offer me a discount. Do not buy read all reviews first. Terrible experience.

January 31, 2026
Unprompted review
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Reply from Roseinside

Dear Customer,

We are sorry to hear that.
Please send email to support@roseinside.com if you have further problem.

Yours,
Customer Service Team

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Rated 5 out of 5 stars

Excellent company

All products that I have bought from roseinside have been excellent quality and great value for money.
Delivery has been very quick and the aftersales contact has been exemplary.

January 21, 2026
Unprompted review
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Rated 1 out of 5 stars

Bad company service

The company sent me the wrong item,this item with shipping cost me £29.67 (£6.21)shipping that I payed to arrive before Christmas, it arrived after, i contacted them and they only offered me 10% refund excluding shipping I asked them to exchange the item for the one I had ordered they offered me 50 % off we got to 70% and they wouldn't go any further so I have ended up paying £13 for something I don't want , and later finding that the very same item is for sale on a well known site for £6.50 with free shipping , do not buy from this company.

December 13, 2025
Unprompted review
Roseinside logo

Reply from Roseinside

Dear Customer,

We are sorry to hear that.
Please send email to support@roseinside.com if you have further problem.

Yours,
Customer Service Team

Rated 5 out of 5 stars

Great looking mug

Easy to order notifications on despatch and delivery spot on. Arrived well packaged product t arrived undamaged great company

January 14, 2026
Unprompted review

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