Roseinside Reviews 4,055

TrustScore 4 out of 5

3.9

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Review summary

Created with AI, based on recent reviews

Considering 227 reviews, reviewers had a great experience with this company. Many customers are highly satisfied with the quality of the products, often describing them as beautiful, amazing, and better than expected, with some items being praised for their unique design and suitability as gifts. The selection of items is appreciated, and many people express intentions to purchase again, highlighting the great value for money and the professional service from ordering to delivery. Reviewers also frequently mention swift delivery and good communication regarding order status, even for international shipments. However, some customers were dissatisfied with aspects of their orders, including receiving incorrect items, products that did not match the description or picture, or items with poor quality engraving that was illegible. There were also complaints about delivery times not being accurate, especially when extra fees were paid for expedited shipping, and issues with tracking information being unreliable or not updating correctly.

What people talk about most

Product

Consumers find product quality and accuracy to be ambiguous, with many expressing severe disappointment as... See more

Quality

Reviewers highlight positive aspects of quality, with many expressing satisfaction with the craftsmanship and... See more

Order

Clients share ambiguous opinions on order experiences, with some reviewers praising the easy ordering... See more

Delivery service

Reviewers mention ambiguous feedback about delivery service, with many customers praising fast delivery,... See more

Price

Customers consistently note ambiguous experiences with price, with some reviewers finding the cost affordable... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Item appears as described and reasonable quality. The tracking of the parcel was reasonable but there were no up to date details provided. Most were four days old and then catch-up for those days prov... See more

Rated 4 out of 5 stars

It was a great buy, material of good quality and the print was beautiful except the body suit for my 6 months old baby was too small,she could hardly fit in it.I recommend making the size bigger. I w... See more

Rated 4 out of 5 stars

Lovely personalised necklace. Only down side was the tracking they use. It was very laggy and the item arrived before it was updated. In saying that I'd use them again.

Rated 3 out of 5 stars

I did pay an extra £9 to have this delivered within 2-5 days. It came in 7 days. Understandably it was made and shipped from China so was never going to be achievable. Product was good but delivery ti... See more

Company replied


Company details

  1. #87 of 115 best companies in Gift Shop
  2. #85 of 116 best companies in Fashion Accessories Store
  3. #47 of 56 best companies in Jeweler
  4. #30 of 34 best companies in Jewellery Manufacturer
  5. #117 of 144 best companies in Jewelry Store

Information provided by various external sources

Shop Online for Cheap Custom Gold & Silver Women's Jewelry, Design Your Own Personalized Jewelry at roseinside.com Now.


Contact info

3.9

Great

TrustScore 4 out of 5

4K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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Rated 5 out of 5 stars

The locket is beautiful the…

The locket is beautiful the communication was very good I wanted to make sure it was here for Christmas and they replied every time and the delivery came in good time with full tracking details and such a good price the engraving of my dog is so good. I am very happy and would recommend

December 21, 2025
Unprompted review
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Rated 1 out of 5 stars

Do not order from here

Do not order from here - my order came very late - it was a gift that didn’t arrive in time. The quality is very cheap and the prayer mat is not the same as the picture- it’s like a child’s blanket with no tassels. There was no gift box as pictured but a paper box and the other items are not the same as the pictures too. We were mis-sold our items and when emailed - it was ignored. Asked for a refund

December 18, 2025
Unprompted review
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Reply from Roseinside

Dear Customer,

We are sorry to hear that.
Please send email to support@roseinside.com if you have further problem.

Yours,
Customer Service Team

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Rated 1 out of 5 stars

Nothing like the picture...tiny and cheap looking

Sent a clear picture of my dog for a "real" silver keyring. You can hardly see the engraving on the extremely small keyring. £ 40 plus £ 6.30 for delivery.. seen better keyring out of a Christmas cracker. Can't give this as a gift for my wife. So disappointed...
Do not use this company....

December 15, 2025
Unprompted review
Roseinside logo

Reply from Roseinside

Dear Customer,

We are sorry to hear that.
Please send email to support@roseinside.com if you have further problem.

Yours,
Customer Service Team

Rated 1 out of 5 stars

I ordered a personalised gift on the…

I ordered a personalised gift on the 3rd December. On the 14th December, it still had not even been sent. When I requested to cancel my order, they said I needed to pay 30% of the cost of the item! The cheek! Terrible service. I needed this for the 19th December which I thought would have been more than enough time for it to arrive. They should know that when you order an item in December, nine times out of ten it will be a Xmas gift!

December 14, 2025
Unprompted review
Roseinside logo

Reply from Roseinside

Dear Customer,

We are sorry to hear that.
Please send email to support@roseinside.com if you have further problem.

Yours,
Customer Service Team

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Rated 2 out of 5 stars

Tiny tiny birthstones

The birthstone ring birthstones we’re so small they could only be seen under a magnifying glass , the ring itself is extremely thin, the picture shows them to be much bigger. After sales service is not good either . I was very disappointed with my purchase

November 9, 2025
Unprompted review
Roseinside logo

Reply from Roseinside

Dear Customer,

We are sorry to hear that.
Please send email to support@roseinside.com if you have further problem.

Yours,
Customer Service Team

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Rated 5 out of 5 stars

Man toilet bag

Good service. Product met description. Arrived earlier than expected. Cost was little high but free freight made it value for money.

November 18, 2025
Unprompted review

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